In episode #143 of TF7 Radio, PayPal's Renana Friedlich discusses the importance of incident response retainers in cybersecurity, outlining their benefits and the criteria for selecting them. She emphasizes the need for proper alignment with company processes, defining roles and responsibilities, and maintaining regular communication with providers. Additionally, Friedlich addresses factors to consider when engaging incident response services and the relationship between these retainers and cybersecurity insurance.

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Adding Incident Response Containers To The Cyber
Security Tool Belt
TF7 Episode 143 with PayPal's Renana Friedlich
Seth Adler
 07/23/2020
"In order to perform a successful investigation, you are going to need to have access to
di erent tools in the environment." So says PayPal's Renana Friedlich. Beyond that, Renana
suggests to ensure that you know the criteria that you are investigating- number of users
impacted, regulatory risk to the company, etc." It's only at that point that an enterprise can
consider an incident response container.
An incident response container must be aligned with company processes. Renana notes that it's "absolutely critical
from a process perspective to have regular meetings with the provider to make sure that you really see things eye to
eye."
Finally, de ne roles and responsiblities for the best possible relationship moving forward.
Episode Overview
The Global Head of Cyber Security Operations for PayPal, Mrs. Renana Friedlich, appears on Episode #143 of Task
Force 7 Radio to about one of the most important exercises in the Incident Response space: Incident Response
Retainers. Friedlich unpacks the entire retainer engagement, including why companies get a retainer, what are the
main bene ts of having a retainer, what types of retainers are available, should a company sign more than one
retainer, and what is the correlation between cyber security insurance and IR retainers? Frielich also spoke about
whether or not retainers should be signed through the Information Security team or the Legal Department, what are
some of the factors companies should be considering when choosing a provider, and what are common
misalignment mistakes companies make when engaging Incident Response Services. Don't miss one of the most
proli c Cyber Security Operations Professionals in the industry, Renana Friedlich on Ep. #143 of TF7 Radio.
Listen Now
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Tags: Incident Response Regulatory Risk Cyber Security Insurance
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