Adam Derusa seeks a marketing position where he can utilize his leadership, communication, and interpersonal skills. He has over 10 years of experience in customer advocacy, marketing, sales, and project management roles. Most recently, he led go-to-market strategies and creative resource coordination as a Customer Marketing Specialist at Direct Supply, developing new collateral, coordinating a hackathon, and migrating materials to a digital system.

1. W190N16182 Andrea Way Jackson, WI 53037 | 262-374-1202 | derusa74@gmail.com
ADAMRDERUS
OBJECTIVE My goal is to live my strength’s in the
marketing world. Excellent leadership and communica-
tion skills, ambition to learn, positive attitude, and inter-
personal skills.
EDUCATION University of Wisconsin Oshkosh Graduate- May 2007
Bachelor of Letters and Science – Dual Major: Business Marketing and
Human Resources
EXPERIENCE CUSTOMER MARKETING SPECIALIST II
Direct Supply-Customer Marketing | 2014-Present | Milwaukee, Wisconsin
Responsible for go-to-market strategies, aligned with sales goals, to drive revenue. Tasked with building and manag-
ing relationships with internal clients. Lead in coordinating creative resources to develop and enhance product collat-
eral. Designed and launched a hackathon in the pursuit of enhanced innovation. Coordinated efforts to migrate mar-
keting materials from inefficient storage to a digital asset management system. Directed an outside agency partner to
design online training experiences. Results:
Developed 30+ new pieces of collateral and helped clients define their value proposition
56 ideas were submitted to the hackathon and 6 were rewarded with executive sponsorship
Kept agency partner on-time and on-budget while delivering world class online experience training
Culture Crew Member | partner recognition and host events for partners | 2014-Present
SENIOR ADVOCACY SPECIALIST
Direct Supply-Ecommerce Operations | 2012-2014 | Milwau-
kee, Wisconsin
Lead communications and project management for a mid-market
eProcurement solution and tier 1 support customer service. Cus-
tomer communication during implementation process, including
tips and tricks, scheduling training, updates on progress. Tier 1
and Tier 2 support to diagnose, track, and solve issues using our
tracking system software. Understand and document new internal
and external processes to improve efficiency, working with CIS
resources to complete.
Lead new hire training | 2012-2014
PROVIDER ADVOCATE
Direct Supply DSSI | 2010-2012 | Milwaukee, Wisconsin
Tier 1 support for customer service within DSSI – eProcure-
ment for Long Term Health Care. A central point of contact
for Corporate users to troubleshoot and make updates to the
DSSI System. Diagnose, track, and hold Tier 2 teams ac-
countable for issues using our tracking system software. Fo-
cal Point Person for Customer Advocacy Team Basic Train-
ing program from content to execution. Manage procedural
changes and form processes to optimize day-to-day activity.
Tier 1 support for four of our top twenty largest revenue con-
tributors within DSSI. The central point of contact for these
specific corporate users.
DSSI Customer Advocacy Team Trainer 2011-2013
DSSI Wiki Champion – Project for documentation throughout
DSSI 2010-PresentACCOUNT MANAGER
Direct Supply - Sales | 2007-2010 | Milwaukee, Wisconsin
Responsible for growing and maintaining a territory of 90+ Skilled
Nursing Facilities and 1 distribution company in 2 corporations
throughout the United States. Establish long term relationships
with customers by understanding and balancing their needs and
concerns with our resources.
Lead Product and Catalog Training for new hires | Monthly 2009-
2010
Selling Program Overview Training for new hires | Monthly 2009-
2010
PROFESSIONAL AFFILIATIONS
YMCA | One-on-One Mentor for a Middle School Student |
October 2007-2009
Direct Supply | Recruiting activities at Career Fairs and Dining
with Professionals | 2007-2008
Newaukee Talent Engagement | Event networking | 2012-
2013
THANK YOU FOR YOUR CONSIDERATION!