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© 2015 Oliver Wyman
Guillaume Briere-Giroux, FSA, MAAA, CFA
Actuarial Risks for Annuities
Session 60: Considering Dynamic Policyholder Behavior
2015 Valuation Actuary Symposium
Boston – September 1, 2015
11© 2015 Oliver Wyman
Agenda
I. Annuity behavior risks
II. Assumption setting practices
III. Industry modeling practices
IV. Pitfalls to avoid
V. Closing thoughts
22© 2015 Oliver Wyman
Annuity behavior risks
High
Low
Product Longevity Base lapse Dynamic lapse
Withdrawals or
annuitization
Morbidity
VA GMAB
VA GLWB
VA GMIB
FIA GLWB1
SPIA
DIA
LTC2
1) With nursing home benefit
2) LTC shown for comparative purposes only
Risk level
Annuity behavior risks
33© 2015 Oliver Wyman
Predictive modeling is increasingly used to study annuity
policyholder behavior
Product Surrenders Utilization Mortality
VA Living Benefits
  
FIA Living Benefits
 
Fixed Deferred Annuities
 
Payout Annuities

Source: Oliver Wyman research
Assumption setting practices
44© 2015 Oliver Wyman
Benefits of using predictive modeling
1 Studying behavior “all else equal” by analyzing drivers simultaneously
2 Less data needed to converge relative to traditional analysis
3 Can more easily analyze and interact risk drivers
4 Can more readily test consistency of behavior over time
5 Better ability to put experience in context
Assumption setting practices
55© 2015 Oliver Wyman
Annuity GLWB modeling makes increased use of integrated
behavioral cohorts
Cohort of GLWB Observed behavior
“Efficient” users • Utilize 100% of GLWB maximum income
• Strong utilization “feature skew”
• Low lapse rate
• More efficient dynamic lapses
“Partial” users • Utilize less than 100% of GLWB maximum income
• Weaker utilization skew
• Higher lapse rate than efficient users
• Less efficient dynamic lapses
“Excess” users • Utilize more than 100% of GLWB maximum income
• Very high lapse rates
• Least efficient dynamic lapses
“Waiting” users • Have not yet utilized
• Low lapse rates
• Efficient dynamic lapses
• Waiting for rollup?
This creates four cohorts to model, i.e., a “policyholder behavior scenarios” dimension
Assumption setting practices
66© 2015 Oliver Wyman
It is important to view GLWB lapse and utilization assumptions
holistically
1.0% 2.0% 3.0% 1.0% 2.0% 3.0%
Lower Higher Lower Higher
1.5% ? ? ? Lower ? ? ? Lower
2.5% ? ? ? ? ? ?
3.5% ? ? ? Higher ? ? ? Higher
1.5% ? ? ? Higher ? ? ? Higher
2.5% ? ? ? ? ? ?
3.5% ? ? ? Lower ? ? ? Lower
Higher Lower Higher Lower
16 18 20
InterestRate
Index Account Growth Index Account Growth
Years until
AV Depletion
InterestRate
% of Deaths before AV
Depletion
% of Deaths after AV
Depletion
% of Lapses before
Utilization
% of Lapses after
Utilization
Assumption setting practices
77© 2015 Oliver Wyman
Behavior modeling and interaction with modeling of economic
scenarios
Real World Risk NeutralValue lenses
SimpleComplex
Dynamic policyholder behavior
Static behavior scenarios
None
Behavior “scenarios”
Size of bubbles represents order
of scale for recent new business
volumes (LTC converted to
single premium equivalent)
Sales data from LIMRA
Deterministic+
sensitivities
Stochastic
Nested
stochasticDeterministic
Integrated dynamic behavior scenarios
Economicscenarios
Industry modeling practices
88© 2015 Oliver Wyman
Pitfalls to avoid
1 Not fully leveraging experience data
2 Using the wrong risk drivers or ignoring key drivers
3 Not performing analysis “all else equal”
4 Not testing the consistency of behavior over time
5 Extrapolating out of context
6 Ignoring seasoning and survivorship bias
7 Not thinking about assumptions holistically
8 Not thinking about broader dynamics
Pitfalls to avoid
99© 2015 Oliver Wyman
Closing thoughts
1 Humans are humans, but…
2 Build the right team
3 Never stop challenging
Closing thoughts

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Actuarial Risks for Annuities - Considering Dynamic Policyholder Behavior

  • 1. © 2015 Oliver Wyman Guillaume Briere-Giroux, FSA, MAAA, CFA Actuarial Risks for Annuities Session 60: Considering Dynamic Policyholder Behavior 2015 Valuation Actuary Symposium Boston – September 1, 2015
  • 2. 11© 2015 Oliver Wyman Agenda I. Annuity behavior risks II. Assumption setting practices III. Industry modeling practices IV. Pitfalls to avoid V. Closing thoughts
  • 3. 22© 2015 Oliver Wyman Annuity behavior risks High Low Product Longevity Base lapse Dynamic lapse Withdrawals or annuitization Morbidity VA GMAB VA GLWB VA GMIB FIA GLWB1 SPIA DIA LTC2 1) With nursing home benefit 2) LTC shown for comparative purposes only Risk level Annuity behavior risks
  • 4. 33© 2015 Oliver Wyman Predictive modeling is increasingly used to study annuity policyholder behavior Product Surrenders Utilization Mortality VA Living Benefits    FIA Living Benefits   Fixed Deferred Annuities   Payout Annuities  Source: Oliver Wyman research Assumption setting practices
  • 5. 44© 2015 Oliver Wyman Benefits of using predictive modeling 1 Studying behavior “all else equal” by analyzing drivers simultaneously 2 Less data needed to converge relative to traditional analysis 3 Can more easily analyze and interact risk drivers 4 Can more readily test consistency of behavior over time 5 Better ability to put experience in context Assumption setting practices
  • 6. 55© 2015 Oliver Wyman Annuity GLWB modeling makes increased use of integrated behavioral cohorts Cohort of GLWB Observed behavior “Efficient” users • Utilize 100% of GLWB maximum income • Strong utilization “feature skew” • Low lapse rate • More efficient dynamic lapses “Partial” users • Utilize less than 100% of GLWB maximum income • Weaker utilization skew • Higher lapse rate than efficient users • Less efficient dynamic lapses “Excess” users • Utilize more than 100% of GLWB maximum income • Very high lapse rates • Least efficient dynamic lapses “Waiting” users • Have not yet utilized • Low lapse rates • Efficient dynamic lapses • Waiting for rollup? This creates four cohorts to model, i.e., a “policyholder behavior scenarios” dimension Assumption setting practices
  • 7. 66© 2015 Oliver Wyman It is important to view GLWB lapse and utilization assumptions holistically 1.0% 2.0% 3.0% 1.0% 2.0% 3.0% Lower Higher Lower Higher 1.5% ? ? ? Lower ? ? ? Lower 2.5% ? ? ? ? ? ? 3.5% ? ? ? Higher ? ? ? Higher 1.5% ? ? ? Higher ? ? ? Higher 2.5% ? ? ? ? ? ? 3.5% ? ? ? Lower ? ? ? Lower Higher Lower Higher Lower 16 18 20 InterestRate Index Account Growth Index Account Growth Years until AV Depletion InterestRate % of Deaths before AV Depletion % of Deaths after AV Depletion % of Lapses before Utilization % of Lapses after Utilization Assumption setting practices
  • 8. 77© 2015 Oliver Wyman Behavior modeling and interaction with modeling of economic scenarios Real World Risk NeutralValue lenses SimpleComplex Dynamic policyholder behavior Static behavior scenarios None Behavior “scenarios” Size of bubbles represents order of scale for recent new business volumes (LTC converted to single premium equivalent) Sales data from LIMRA Deterministic+ sensitivities Stochastic Nested stochasticDeterministic Integrated dynamic behavior scenarios Economicscenarios Industry modeling practices
  • 9. 88© 2015 Oliver Wyman Pitfalls to avoid 1 Not fully leveraging experience data 2 Using the wrong risk drivers or ignoring key drivers 3 Not performing analysis “all else equal” 4 Not testing the consistency of behavior over time 5 Extrapolating out of context 6 Ignoring seasoning and survivorship bias 7 Not thinking about assumptions holistically 8 Not thinking about broader dynamics Pitfalls to avoid
  • 10. 99© 2015 Oliver Wyman Closing thoughts 1 Humans are humans, but… 2 Build the right team 3 Never stop challenging Closing thoughts