The Director of Compliance and compliance team at Ace Testing Services spend significant time reviewing reports before releasing them to clients. Reports can take from a minute to over an hour to review depending on their complexity. The reviewer must carefully assess what records should and should not be included in the report based on various rules and criteria. The compliance team reviews thousands of reports each week in addition to other compliance tasks. Ace Testing Services receives very few disputes each year, indicating the compliance team is doing excellent work.

1. Ace Testing Services, LLC 1 March 2015
Our Director of Compliance and compliance team spend countless hours reviewing reports before
they are released to our clients. Some reports may take a minute up to an hour depending on the
complexity of the records returned to us. Reviewing reports is not a simple task, the investigator
within must come out to be able to assess what records should and should not remain on a report.
Many things come into play such as:
 FCRA rules on both a National and sometimes statewide level
 Is there enough personal Identifiable information (PII) present?
 Where has the subject resided
 Comparison of charge/conviction dates to address history
 Research within a specific county
 Reviewing case files
And much more… Our compliance team reviews thousands upon thousands of reports each and
every week in addition to compliance audits, vendor routing, dispute cases and much more. We
know they are doing a phenomenal job based on the incredibly low number of disputes we receive
yearly.
■ Integrity ■ Professionalism ■ Relationships ■ Commitment ■ Honesty
Ace Testing Services, LLC

2. Ace Testing Services, LLC 2 March 2015
ACE Testing Services
Testimonials
Names have been changed to protect the innocent:
Beatrice, mother of 5, grandmother of 17, widow. Children live across country. Hired a personal caregiver to help their mother with her
bathing, dressing, grooming, light housecleaning, mail pick up. Beatrice began to notice her antique collectibles weren’t where she had
kept them. Family thought she might be a bit forgetful but upon a visit to their mother’s home, noticed many of Beatrice’s figurines and
collectibles were indeed missing. One of Beatrice’s caregivers had a record of stealing from her employers, via the patients they
served. Family reported this agency to the State with subsequent fines imposed and reputation tarnished.
Maria, retired, 72 yr old widow had a care attendant 4 hours per day paid via ALTCHS. Maria has OxyContin prescribed with oxycodone
for breakthrough pain. Maria’s primary care attendant was out of town so the agency sent a “substitute” caregiver to cover. The
primary care attendant ensured the pill bottles were full before leaving on PTO. Upon the return of the primary care attendant, it was
noted that the oxycontin and oxycodone had few pills remaining despite being filled one week earlier. The primary attendant called the
“substitute” caregiver and instituted a random drug test. The substitute caregiver tested positive for both without a prescription for either
and was immediately fired from employment.
Sam lived in a group home in Sun City. He had many pain issues. Edema in the lower extremities, diabetes, arthropathies , his only
mobility dependent upon his motorized scooter. His daughter paid for his comfortable living in the assisted living group home. Sam had
a community case manager who visited him monthly via his health plan. Each visited he complained of pain. His current medication list
indicated he could be taking Percocet 5/325 prn for pain. Sam indicated staff told him he had nothing ordered for pain. His case manag-
er called his primary MD who indicated he had been ordering Percocet for pain and aid his sleep at night. A call to the pharmacy revealed
his Percocet had been being filled regularly with staff from the group home picking it up for him. The Administrator of the group home
was notified, staff tested, randomly and noted two staff noted to have Percocet in their systems. Both immediately fired. The Group
Home was reported with family looking into attorneys for pain, suffering and stealing of narcotics.
Gertrude and her spouse were in their 80’s, with 60 years of marriage. Gertrude was recovering from a hip fracture. Physical Therapy
would make home visits to their home for rehabilitation. The physical therapist, upon his last visit to the home before discharge,
“accidentally” knocked over Gertrude’s Percocet #90 tab filled the day before. The PT feverishly worked at picking up all the spilled
tablets from the floor. Gertrude indicated she had taken (3) of her Percocet in the 24 hours prior to PT making home visit. After the PT
left Gertrude’s home, she noted her prescription bottle was empty. A call was placed to the PT who indicated he has picked them up and
placed them back in the bottle. A call was placed to the home health agency to report the incident. The home health agency called the
PT into the office immediately. PT was tested. He tested positive. He indicated he had 5 children, was financially “strapped” and had
been selling them on the street via his brother. The PT offered to have his brother replace the tablets “from the street” if the agency
would not report him. The agency reported the PT who is now awaiting trial for his involvement in stealing, using and selling narcotics.
Hazel lives in Chandler. After the death of her husband 5 years ago, she has hired landscapers to keep up their perfectly manicured
yard. One particular day Hazel received a knock at her door by the landscaper requesting a drink of water. Hazel allowed him to step in
out of the sun while she went to fetch a glass of water. She turned around and the landscaper requested her “shoe box.” The
landscaper was aware of many elderly keeping “a shoe box.” Hazel refused to tell him where she kept it so her home was tore apart,
Hazel was pushed to the ground, eventually the “shoe box” was found and gone. Hazel left with a bump on her head and money gone.
Home care, housekeeping services, landscaping or any services delivered in the home often involve working with our most vulnerable
population; the elderly. They come from an era of trust, keep cash on hand, need services, are many times homebound and isolated, all
making them easy prey.
Testing for drugs and checking backgrounds is about protecting our most vulnerable loved ones and YOUR bottom line.

3. Ace Testing Services, LLC 3 March 2015
If your running a 7 Year Unlimited County Search and add an Alias name to this search then a second 7
Year Unlimited County search WILL be run on that Alias name. A charge will be incurred for that Alias name
and any County Access Fees.
Please be aware of the critical importance that each applicant writes in their middle name on the Disclosure
and Release form.
 It allows our compliance officers to determine whether the applicant with a hit on their
record is actually that person as many people may share a common name and this one step
can immediately eliminate that person
 This one step can speed up results exponentially

4. Ace Testing Services, LLC 4 March 2015
Avoid Audits! Receive Credit Reports Faster! Receive
Education and Professional Verifications faster!
HOW??
Attach D & R Form Electronically to Each Applicant Search!
Serious Compliance Reminder
The Universal Disclosure and Release form that was sent out September 2014 and after should be filled
out and signed by each applicant for every single background check that is run on wescreenusa.com – NO
EXCEPTIONS!
This D & R form replaces ALL other prior forms including those that were labeled for Schools, Landlords
etc. All prior D & R forms should be thrown away AND deleted from your gig stick and replaced with this
Universal D & R form. If your not sure you have the correct D&R, please contact us so we can
send you the correct form.

5. Ace Testing Services, LLC 5 March 2015
As more and more counties turn their paper records in to electronic records it’s a Win-Win situation for
you! As you know when you run any Single County or Civil County Searches there is the potential that a
county charges an “access fee” to gain access to the applicant’s records. These access fees are starting to
drop off because the county records are now available electronically! Attached is the most up-to-date ac-
cess fee chart. BE SURE to open and view the States that you conduct business to see what fees have
dropped off!
DON’T FORGET to delete the old fee chart on your gig stick
and on your computer files and replace with this new one!
Ace Testing Services now offers our clients DOT (and non-DOT) on-line Supervisor and Employee
Training courses!
How simple is it?
The supervisor or employee self-administers the training through Internet-based point-and-click
presentations. Training fits around your employees’ schedules and not the other way around. The training
is completely self-paced. Each user learns according to his or her own needs. These programs are a fast,
economical, hassle-free way for your clients to train Supervisors and employees on substance abuse
prevention in the workplace.
We offer two training modules:
I. Employee Awareness Training: Provides DOT and non-DOT employees with a basic understanding of
the problems associated with drug and alcohol use – and the impacts of that use in the workplace.
Employees learn when to say “When” and why to say “No.”
$12.00 per person
II. The Supervisor’s Role: Focuses on how DOT and non-DOT Supervisors can improve the productivity
of their employees. It educates supervisors about key management skills that can help employees modify,
or change, their behavior so they can become more successful at work.
$30.00 per person

6. Ace Testing Services, LLC 6 March 2015
This is a very important reminder that if you or any of your employees are administering collections on-site
OR at your collection site using an instant drug test (urine or saliva) for employment purposes that you
have made it a company policy to send in ALL presumed positives in for GC/MS confirmation AND MRO
review with NO EXCEPTIONS! Choosing not to send them in could cost you the loss of your
business. You’ve worked too hard to lose your company over ONE drug test result.
Let me give you a personal scenario:
Several years ago, my company administered a collection on a John Doe and we emailed the results to the
staffing agency that John Doe had tested positive for PCP and “Lab Results to Follow”. We train every single
one of our clients not say anything to the donor UNTIL the final MRO review results are in so that all parties
are protected. In this situation, the new recruiter at the staffing agency had not been told to not say
anything to the donor until the final results were in so the recruiter, upon receiving the initial positive PCP
results, called John Doe and told him that he would probably be fired.
The following morning, the recruiter showed up at our office with some papers in his hands and this is how
the conversation went:
Recruiter:

7. Ace Testing Services, LLC 7 March 2015
Me:
Final Outcome:
Note: In this particular situation, the donor did end
up testing negative for PCP in the lab confirmation
but can you imagine what COULD have happened if
we didn’t make it a mandatory company policy to
send every single positive in for lab confirmation and
MRO review?
If John Doe was fired he could have gotten legal
counsel and come after both the employer and drug
testing company to fight his test results. IF we chose
not to send in positives then my company would be
responsible for explaining the results outcome if the
donor vehemently denies any drug use and my
company would have no lab results to back up my
initial screen results. This could turn in to a legal
nightmare. To avoid any legal situation it’s so
important to make it mandatory that ALL presumed
positive instant results go in for further testing. Even
though false positives are so very rare, it only takes
one test to have this happen. Protect yourself and
your company.
Please remember, if you purchase instant drug tests in bulk from us and administer the collections
“in-house”; the liability is in your hands, not ours. Thousands of companies use instant drug tests and
never send the positives in for confirmation for several different reasons. Again, liability is in your hands,
not ours. We just sold you the devices and what you choose to do with them is completely up to you. We
would rather send your company FREE customized company CCF forms and FREE FedEx envelopes and
postage to send off the specimen to a lab for verification and avoid the legal nightmare.
Cost: $30.00 for the first drug confirmed and $12.50 for each additional drug within the same
specimen.

8. Ace Testing Services, LLC 8 March 2015
How Uploading Every D & R Form Electronically Saves You
Time and Money
Time is money, right? Well, we want to save you a lot of time and a lot of money. Here are some
significant benefits to upload every D & R form electronically to www.wescreenusa.com.
Credit reports and certain verifications require the D&R to be received by BSA Compliance
prior to running these searches allows these searches to start running immediately upon
review. It saves you time in the hiring process by receiving results faster. This saves the
compliance team time by not having to send out reminder emails that the D&R is required
before the search can be run. Delays will also result because the search may need to be
deleted for security reasons so you may have to re-enter the search! Some clients have a
hard time remembering that certain searches require the D&R form to go a step further and
uploading electronically completely eliminates the need to remember!
All D&R forms must be kept on file for at least two years and if you and are uploading this
form electronically then they’re saved permanently. Make sure all paper D&R forms are kept
in a locked file cabinet!
Fewer audits! The majority of audits by the compliance department are asking for proof that
a specific file number D&R form is sent to compliance to show that you the client is requiring
each applicant to fill out the D&R form. If you are uploading them electronically then you
will save time from being audited!
Time to Test for Adulterants on All Instant Drug Tests?
Just Google “How to beat a drug test” and you will see approximately 81,000 results come up. This isn’t
an issue for you that are using lab based drug testing; however, it is an issue for you using instant drug
testing devices. Most clients are purchasing the 5 panel or 10 panel drug testing devices without the
adulterant strip and you could be missing some donor’s that are trying to slip through. Even the
prosthetic devices are becoming extremely sophisticated and that comes in to play when the Collector is
“listening” to a normal urine flow and listening for any tampering or substituting. Your employers are
relying on YOU to help them make the right employment decision which means as business owners we
need to be the leaders in following trends and being vigilant in our collecting process. You can use the
addition of the adulterant test as a great tool to help beat the adulterants used to skew the results.

9. Ace Testing Services, LLC 9 March 2015
Substance abuse prevention
training in the workplace is time-
consuming and expensive. Our
online training is an Internet
based drug and alcohol training
that gets information to your
supervisors and employees
quickly, efficiently, and simply.
Training meets the Latest Federal Training Requirements!
Our program will keep your company 100% compliant with the latest training requirements mandated by
federal agencies such as the Department of Transportation and the Department of Energy. Scheduling
professional trainers and coordinating groups from many locations can be difficult and expensive. On-line
training is the answer to the training dilemma. On-line training delivers the appropriate training immedi-
ately, whether for new hires or newly promoted supervisors. The supervisory training specifically
instructs supervisors to identify, document, and address employee performance problems that could be
an indication of drug or alcohol related problems. The result is a safer and more productive workplace.
Fully Interactive
Training is interactive computer training. It is more than a simple presentation of information. It requires
regular input from the user. Concepts are presented through reading, viewing and responding. The user
must respond accurately in order to continue to the next idea. This leads to higher comprehension levels
at quick rates.

10. Ace Testing Services, LLC 10 March 2015
Due to the increase in popularity of saliva drug testing – instant and lab based – we’ve been receiving a
lot of questions regarding the window of detection in saliva. We thought this would be a great time to
discuss the window of detection in both urine and saliva.
Here is a general statement that may be helpful:
Several of the marijuana plants being grown in the States that offer medical and legalized marijuana
have significantly higher levels of THC causing it to stay in a person’s system longer.
Adulterants: What are They and How to Detect
Methods to adulterate urine samples for substance
abuse testing generally fall into three categories; 1)
urine substitution; 2) ingestion of fluids or
compounds for flushing out the system, diluting the
sample, or interfering with the testing process; or 3)
direct addition of adulterants to the urine specimen
itself. The substitution of one’s own urine sample
with one which is clean is a common practice. The
best means to combat this practice is to measure
urine temperature, as urine specimens even held
close to the body for extended periods of time will
not produce a physiologically temperature-correct
specimen. However, practices of reverse
catheterization with clean urine and placement of
urine filled balloons in the vaginal cavity can produce
urines of correct temperature.

11. Ace Testing Services, LLC 11 March 2015

12. Ace Testing Services, LLC 12 March 2015