Accelerate business transformation with AI Builder

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AI Builder allows users to build AI models within Power Apps and Flow to add intelligence to business processes and applications. It was demonstrated how AI Builder can be used for tasks like object detection to count attendees, binary classification to analyze online shopper behavior, and text classification to process customer feedback. Considerations for using AI Builder include that it is currently in preview, only available in certain regions, and licensing has not been confirmed.

Software

Accelerate Business Transformation with
AI Builder
Hamish Sheild
Chris Thompson
Stay at home dad, NZ
Technical Consultant | Dynamics 365 & Power Platform | Fusion5, NZ

How many people
are attending this
session?

What are we talking about today?
• What is AI Builder?
• Object Detection with Canvas App
• Binary Classification with Model App
• Text Classification with Forms + Flow + Email
• Form Processing with Canvas App + Flow + Appointment
• Key Considerations
• Questions

What is AI Builder?
Power BI
Business analytics
PowerApps
Application development
Flow
Workflow automation
Data
connectors
AI BuilderCommon
Data Service
Images from the Microsoft Business Application Summit slides

How do I use AI Builder within my apps?
?
1. Choose model 2. Prepare data 3. Configure the AI
model
4. Train the model 5. Use the insights

?
1. Choose model 2. Prepare data 3. Configure the AI
model
4. Train the model 5. Use the insights

Build and Demo
Invoice Processing
Responsibilities:
• Processing of all incoming
invoices.
• Follows up with Accounts
Pain Points:
• Manual Entry
• Time consuming
Sally
Receptionist

Form Processing Examples
• Physical/digital invoice processing into accounting system
• Receipt processing for expenses
• Case creation and routing
• Processing feedback forms

Build and Demo
Counting Attendance
Responsibilities:
• Collecting session
attendance data
• Improving events
Pain Points:
• Manual data collection and
entry
• Unsatisfying part of job
Dan
Event Manager

Solution Overview
Power BI
Business analytics
PowerApps
Application development
Flow
Workflow automation

Object Detection Examples
• Identify objects
• Counting objects
• Identifying hazards
• Identifying correct uniform

Build and Demo
Online Shopper Intention
Responsibilities:
• Driving online sales
• Analytics and insights
Pain Points:
• Difficult to analyse data and
find trends
• Time consuming
Susan
Ecommerce Manager

Binary Classification Examples
• Medical industry
• Loan Approvals
• Deal and promotion predictions

Build and Demo
Customer Feedback Processing
Responsibilities:
• Managing all customer
feedback
• Sends issues to correct
queues
Pain Points:
• Manual review
• Time consuming
Bruce
Escalation Manager

Text Classification Examples
• Lead processing
• Complaints processing
• Product enquiries
• Online form submission processing

Our Learnings
• The models are not perfect – Cognitive Services etc. for better results
• Retraining models is manual
• Read the Microsoft Docs, thoroughly
• Output is only as good as the data you give it
• Data will be the major hurdle to adoption
• Ask the Community
Remember – it is still in preview…

Key Considerations
• Preview only – GA in October
• EU and US regions only
• Licensing is not confirmed – unofficially US$500 per tenant per month

Learn More
Microsoft Documentation for AI Builder
• https://powerapps.microsoft.com/en-us/blog/introducing-ai-builder-for-powerplatform/
AI Builder Sample Data and labs
• https://github.com/microsoft/PowerApps-Samples/tree/master/ai-builder
Microsoft AI School
• https://aischool.microsoft.com/en-us/business/learning-paths
Check out Hamish’s YouTube channel
• http://bit.ly/HSAIB
The Community Portals
• https://powerusers.microsoft.com/t5/forums/filteredbylabelpage/board-
id/PowerAppsForum1/label-name/ai%20builder

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Accelerate business transformation with AI Builder

1. Accelerate Business Transformation with AI Builder Hamish Sheild Chris Thompson Stay at home dad, NZ Technical Consultant | Dynamics 365 & Power Platform | Fusion5, NZ

2. How many people are attending this session?

3. What are we talking about today? • What is AI Builder? • Object Detection with Canvas App • Binary Classification with Model App • Text Classification with Forms + Flow + Email • Form Processing with Canvas App + Flow + Appointment • Key Considerations • Questions

4. What is AI Builder?

5. What is AI Builder? Power BI Business analytics PowerApps Application development Flow Workflow automation Data connectors AI BuilderCommon Data Service Images from the Microsoft Business Application Summit slides

6. Where do I find AI Builder?

7. How do I use AI Builder within my apps? ? 1. Choose model 2. Prepare data 3. Configure the AI model 4. Train the model 5. Use the insights

8. Let’s get started…

9. Form Processing ,

10. ? 1. Choose model 2. Prepare data 3. Configure the AI model 4. Train the model 5. Use the insights

11. Build and Demo Invoice Processing Responsibilities: • Processing of all incoming invoices. • Follows up with Accounts Pain Points: • Manual Entry • Time consuming Sally Receptionist

12. Solution Overview

13. Form Processing Examples • Physical/digital invoice processing into accounting system • Receipt processing for expenses • Case creation and routing • Processing feedback forms

14. Object Detection 3 People 2 Balloons

15. ? 1. Choose model 2. Prepare data 3. Configure the AI model 4. Train the model 5. Use the insights

16. Build and Demo Counting Attendance Responsibilities: • Collecting session attendance data • Improving events Pain Points: • Manual data collection and entry • Unsatisfying part of job Dan Event Manager

17. Solution Overview Power BI Business analytics PowerApps Application development Flow Workflow automation

18. Object Detection Examples • Identify objects • Counting objects • Identifying hazards • Identifying correct uniform

19. Binary Classification

20. ? 1. Choose model 2. Prepare data 3. Configure the AI model 4. Train the model 5. Use the insights

21. Build and Demo Online Shopper Intention Responsibilities: • Driving online sales • Analytics and insights Pain Points: • Difficult to analyse data and find trends • Time consuming Susan Ecommerce Manager

22. Solution Overview

23. Binary Classification Examples • Medical industry • Loan Approvals • Deal and promotion predictions

24. Text Classification +

25. ? 1. Choose model 2. Prepare data 3. Configure the AI model 4. Train the model 5. Use the insights

26. Build and Demo Customer Feedback Processing Responsibilities: • Managing all customer feedback • Sends issues to correct queues Pain Points: • Manual review • Time consuming Bruce Escalation Manager

27. Solution Overview

28. Text Classification Examples • Lead processing • Complaints processing • Product enquiries • Online form submission processing

29. Our Learnings • The models are not perfect – Cognitive Services etc. for better results • Retraining models is manual • Read the Microsoft Docs, thoroughly • Output is only as good as the data you give it • Data will be the major hurdle to adoption • Ask the Community Remember – it is still in preview…

30. Key Considerations • Preview only – GA in October • EU and US regions only • Licensing is not confirmed – unofficially US$500 per tenant per month

31. Learn More Microsoft Documentation for AI Builder • https://powerapps.microsoft.com/en-us/blog/introducing-ai-builder-for-powerplatform/ AI Builder Sample Data and labs • https://github.com/microsoft/PowerApps-Samples/tree/master/ai-builder Microsoft AI School • https://aischool.microsoft.com/en-us/business/learning-paths Check out Hamish’s YouTube channel • http://bit.ly/HSAIB The Community Portals • https://powerusers.microsoft.com/t5/forums/filteredbylabelpage/board- id/PowerAppsForum1/label-name/ai%20builder

32.

33. Thank you

Accelerate business transformation with AI Builder

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