This document provides a summary of Aaron Albiston's contact information, skills, and professional experience. Albiston has over 10 years of experience in technical roles including quality assurance engineering, customer support management, and facility management. He has strong skills in Agile methodologies, SQL, various testing and project management tools, and leading teams to ensure successful execution and communication across projects.
1. Aaron Albiston
C-801-712-3137 Email Tallbuck@gmail.com
SUMMARY-
Self Motivated Team Leader, able to work with and manage people from varying backgrounds and skill
sets. A Versatile, reliable, problem solver, effective at coordination, communication, negotiation and
motivation. My skills and my proven ability to work with cross-functional teams leads to successful
execution all while ensuring quality, and communication for project completion and success of the
company. Customer oriented with a focus and always delivery value.
TECHNICAL SKILLS
SQL Server, Atlassian Products (Qtest, Jira, Confluence), SoapUi. IOS Products, Microsoft Products,
Agile Methodologies
PROFESSIONAL EXPERIENCE
Western Governors University
QA Engineer – December 2014-Current
• Fulfil Agile Methodologies for system development lifecycle experience, including
designing, developing and implementing test plans, test cases and test processes fueling
swift corrective actions
• Ensuring communication with issues reported by Developers, and Business members into Jira for
detailed Bug and Ticket Tracking
• Led QA Test plan and testing for 2015/2016 and 2016/2017 Banner Aid year transition from prior
year. Worked with Business, contractor, and 3rd
party vendors in implementation.
CompuSoft Development
QA Technician II – August 2012-October 2014
• Daily testing of custom Java BI Tool for support of our 1400 customers
• Utilized SQL to propagate information to the Java BI Tool
• Maintained Bug, Feature Request, and Usability lists reported by customers and QA Testers in
database
• Utilized XML to perform critical daily testing of new mobile app getting ready to launch.
• Participated in Agile and weekly acceptance meetings
• Provided input and worked closely with Project Manager to outline needs for future projects
CompuSoft Development
Customer Support Manager – October 2011-July 2012
• Managed a team of support technicians to assist our customers with email and phone issues.
Team also provided support for our BI tool
• Personally interacted with customers daily to ensure satisfaction with our product and that we
were meeting their service level agreements
• Worked intimately with our Corporate Partners for basic and advanced training of our product
NSL Land and Lexington Law Firm
Facility and Security Manager of IT Support – June 2005-October 2011
• Managed operation and maintenance of a 50,000 square foot facility
• Managed safety systems, OSHA, elevator, emergency evacuation, and emergency response
• Coordinated multi-million dollar construction projects
• Managed and coordinated budgets
• Designed and managed a comprehensive security system with 63 CCTV cameras and key access
door programs
• Managed and maintained vendor 50 contracts from landscaping to Building and Security
maintenance