This document outlines Duke Energy's affirmative action plan and goals for underutilized job groups for 2001. It identifies areas of underutilization, such as minorities in officials/managers and technicians positions, and females in officials/managers, professionals, and operatives jobs. The plan sets annual goals to increase representation of protected groups in these areas. It also describes resolutions to identified problems, including continuing to monitor opportunities and focus recruiting efforts on underutilized groups when positions become available. The document provides a step-by-step process for filling open positions that involves identifying requirements, considering internal candidates, interviewing qualified external applicants, making offers, and completing new hire paperwork.