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Business Greetings Do’s and Don’ts
 Don’t say…
 ‘yeah’ for ‘yes’
 ‘nope’ for ‘no’
 ‘bye bye’ for ‘goodbye’
◇i These are childish and not polite in business.
 Don’t forget to smile in a natural way.
 Don’t look away nor look down when talking to someone.
 Don’t call a foreigner by their first name if they aren’t your friend.
◇i Don’t call Mark Smith, Mark. Call him Mr. Smith. However, if
he asks you to call him Mark, please do so.
 For women, do not call them Miss or Mrs. Use Ms. (/mz/)
◇i Whether they are married or not does not matter in business.
 Don’t mention people’s appearance.
ex. You are tall! You have blonde hair. - It is personal.

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A2 lesson 1 2

  • 1. Business Greetings Do’s and Don’ts  Don’t say…  ‘yeah’ for ‘yes’  ‘nope’ for ‘no’  ‘bye bye’ for ‘goodbye’ ◇i These are childish and not polite in business.  Don’t forget to smile in a natural way.  Don’t look away nor look down when talking to someone.  Don’t call a foreigner by their first name if they aren’t your friend. ◇i Don’t call Mark Smith, Mark. Call him Mr. Smith. However, if he asks you to call him Mark, please do so.  For women, do not call them Miss or Mrs. Use Ms. (/mz/) ◇i Whether they are married or not does not matter in business.  Don’t mention people’s appearance. ex. You are tall! You have blonde hair. - It is personal.