This document provides business greeting dos and don'ts, advising to use formal greetings like "yes", "no", and "goodbye" rather than informal ones. It suggests maintaining eye contact when speaking, smiling naturally, addressing foreigners formally with honorifics like "Mr." or "Ms." unless instructed otherwise, and avoiding comments on others' appearance, as such remarks can be embarrassing or unprofessional in a business setting.

1. Business Greetings Do’s and Don’ts
 Don’t say ‘yeah’ instead of ‘yes’.
 Don’t say ‘nope’ instead of ‘no’.
 Don’t say ‘bye bye’ instead of ‘goodbye’.
(These three are childish and not polite for business.)
 Don’t look at other people or at the floor when talking to someone.
 Don’t forget to smile in a natural way.
 Don’t call a foreigner by their first name if he’s not your friend.
(Don’t call Mike Brown, Mike. Call him Mr. Brown. However, if Mr. Brown asks you
to call him Mike, please do.)
 For women, do not call them Miss or Mrs. Use Ms. (/mz/)
(If they are married or not is not important in business.)
 Don’t talk about people’s appearance.
(ex. You are tall! You have nice eyes. - It is embarrassing and personal.)