A-1 VERITAS Surgident Co is the leading company dedicated to providing Medical Instruments. A-1 VERITAS has been manufacturing and exporting Surgical, ENT, Gynecology, dental Instruments and Beauty Instruments, life saving instruments for cater to the needs of valuable customers more effectively and efficiently with products of international quality and standard of competitive prices. Today, our company with continuous growing rate of turnover is one of the fastest growing groups in the country. Our company is fostering that position through expansion of its core businesses and introduction of advanced technology-based products Since its foundation, A-1 VERITAS has achieved the reputation for producing reliable and A-1 quality medical instruments for domestic and export market. The reason behind the company’s successful reputation and reliable products is its stringent quality control procedure, economical prices and prompt delivery. Today it has grown into one of the most dynamically versatile manufacturer of Surgical and Dental Instruments. Mission: A-1 VERITAS is committed to continued expansion of its core business through internal development programs and acquisition strategies. Our company has steadily grown its market presence and distribution system by developing and purchasing products, and acquiring companies that complement its business focus. Our focus is based on A-1 Quality and prompt delivery. Our mission is to advance the well-being of People by offering health care solutions based on A-1 quality Instruments and on time delivery. Vission: At A-1 VERITAS, we strive for the highest level of expertise in knowledge of our products and for a solid understanding of every customer’s business. Our goal is to develop an ongoing relationship with each of our customers that is built on trust, A-1 quality, and consistency. We look to provide service that exceeds not only our customers’ expectations, but industry standards as well.

1. We don’t compromise over
Quality & Promises.

2. Mission
A-1 VERITAS is committed to continued
expansion of its core business through internal
development programs and acquisition strategies.
Our company has steadily grown its market
presence and distribution system by developing
and purchasing products, and acquiring companies
that complement its business focus. Our focus is
based on A-1 Quality and prompt delivery. Our
mission is to advance the well-being of People by
offering health care solutions based on A-1 quality
Instruments and on time delivery.

3. Vission
At A-1 VERITAS, we strive for the highest level of
expertise in knowledge of our products and for a solid
understanding of every customer’s business. “Our goal is
to develop an ongoing relationship with each of our
customers that is built on trust, A-1 quality, and
consistency.” We look to provide service that exceeds not
only our customers’ expectations, but industry standards
as well.

4. Company Profile
A-1 VERITAS Surgident Co is the leading company
dedicated to providing Medical Instruments. A-1
VERITAS has been manufacturing and exporting Surgical,
ENT, Gynecology, dental Instruments and Beauty
Instruments, life saving instruments for cater to the needs
of valuable customers more effectively and efficiently
with products of international quality and standard of
competitive prices. Today, our company with continuous
growing rate of turnover is one of the fastest growing
groups in the country. Our company is fostering that
position through expansion of its core businesses and
introduction of advanced technology-based products

5. Since its foundation, A-1 VERITAS has achieved the
reputation for producing reliable and A-1 quality medical
instruments for domestic and export market. The reason
behind the company’s successful reputation and reliable
products is its stringent quality control procedure,
economical prices and prompt delivery. Today it has
grown into one of the most dynamically versatile
manufacturer of Surgical and Dental Instruments.

6. Plant and Production Facilities
The state of art and plant are located in Sialkot which is the famous city for
manufacturing of Surgical Instruments. Production facilities have been
constructed and maintained in accordance with the WHO GMP
requirements for cleanliness. Plant operations maintaining A-1 quality
standards by qualified and experienced technical personnel and trained
workforce. Our company had installed the latest plant and machinery to
achieve the accurate required instruments. Our company has also deployed
state of the art technology in assembly and packing to ascertain consistency
in the product quality. The company has also developed special capability in
the manufacturing of Beauty instruments in addition to the manufacture of a
new diversified and distinctive world of Surgical, ENT, Gynecology and
dental Instruments, along with A-1 quality Scissors and Manicure sets.

7. Quality Assurance
A-1 VERITAS Surgident Co is committed to offering the A-1 quality
surgical instruments produced by master craftsmen to exacting German
standards. Every step of the manufacturing process is designed to ensure the
finest instrument is produced that will provide the surgeon with the utmost
precision and confidence.
A-1 VERITAS Quality Assurance System ensures comprehensive and
exhaustive series of physical, chemical and biological testing at different
stages in the production cycle. Quality process starts right from the
procurement of raw material ensuring that it fulfills the requirement of
internal use and international biological standards. In the pursuit of quality,
Our company has successfully implemented Quality Management System.
This same level of excellence can also be found in our customer service,
shipping and product development. You can be confident that our
knowledgeable staff — with more than 40 years of combined surgical
instrument experience — can provide you with the expert support and advice
you require.

8. Research & Development
Research and development is the main strength of the company
A-1 VERITAS. A modern laboratory equipped with pilot plant
facilities developer’s new products and modifies the existing
products as per the customer requirement. As a result the
company has more than 90 products in the market and the
strategy of the company is to introduce new products of
international quality aggressively.
Our products are showcased on our website. You can visit our
website www.a1v-surgident.com for detailed information.
Our current Catalog is available for viewing and printing
online. Individual pages can printed to assist you in identifying
existing instruments.
Please note that pictures and illustrations are for identification
purposes only and are not representative of actual sizes.

9. With our extensive knowledge of surgical instruments and
German manufacturing, we have the ability to special order
virtually any instrument made. If you cannot find a specific
instrument in our catalog, please contact our office. We will be
pleased to assist you in finding the instruments you are looking
for.
Should you have any technical or commercial query, please
feel free to contact us. We assure you a prompt reply. Also Our
team will be glad to furnish you FREE samples for evaluation.

10. Customer Service department
A-1 VERITAS’s Customer Service department provides full-service
order entry. Our skilled customer service representatives provide
advice on product selection, competitive comparisons, assistance
with order placement, order tracking, and information on
promotional opportunities. Customer Service also provides
comprehensive support for A-1 VERITAS Sales Representatives on
every transaction. Working together, Customer Service and Sales can
develop customized solutions to unique business needs and ensure
that each customer receives the focused and expert attention that
makes A-1 VERITAS a partner in their business success.
We now offer online ordering through our Commerce Connection.
Please contact customer service to setup your account. Once
established you will be able to place orders, review status and
account history. Customer service also has extended hours to help
facilitate order placement. You can contact with us 24/7. You may
also call for orders to +92 52 4570 237.

11. Repair Policy
A-1 VERITAS surgical instruments are guaranteed to be free of defects in
materials and workmanship. Any A-1 VERITAS instrument that is defective
will be repaired or replaced at our discretion. Instruments not properly cared
for, used for unintended purposes, or beyond their designed capacity will
not be covered under this guarantee. Our liability under this guarantee is
limited to the repair or replacement of the defective merchandise.
A-1 VERITAS has its own repair department where all fine, mechanically
functional instruments can be returned to like-new condition.
For repair service, please send the following directly to the address below:
• Your instruments, appropriately sterilized, securely wrapped, and placed in
a sturdy box.
• A copy of your purchase and/or repair order, or a note explaining the
problem.
• Please send more than one instrument for repair.

12. Return Policy
You may return most unopened items purchased at A-1
VERITAS within 15 days of the original delivery. We will pay
the return shipping costs if the product is defective or the return
is a result of our error. If the item is returned for any other
reason you are responsible for the return shipping costs and
may be charged a restocking fee of 15 percent. No returned
merchandise will be accepted without a Return Material
Authorization (RMA). We will credit you in the same manner
as your original payment within 7 days of receiving the
returned item less original shipping fees.
For questions regarding our return policy please contact us at
92 52 4570 237.

13. Free Sample Policy
In Order to achieve main Goal, We always offer free
samples of no commercial value for the test purpose of
quality. If customer agrees to give his own courier account
number otherwise freight charges is to be collected.
This is our wonderful sampling policy.

14. Contact Detail
A-1 VERITAS Surgident Co,
Eid Road, Rang Pura, P/O box# 2918, Sialkot.
Phone # +92 52 4570237.
+92 332 8410 237.
Email: info@a1v-surgident.com
a1veritas@yahoo.com
Website: www.a1v-surgident.com
Skype: a1veritas