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A SALESMEN’S
PERSPECTIVE EUREKA
FORBES
BRIEF INTRODUCTION
EUREKA
FORBES
AQUAGUARD
AIR PURIFIERS VACCUM
CLEANERS
SECURITY
SOLUTIONS
ASIA’S LARGEST
DIRECT SALES
ORGANISATION
DAILY ROUTINE
8 a.m. – 9 a.m. : Morning briefing in the main office
9 a.m. – 12 a.m. : 1st round Door to door selling
12 a.m. – 2 p.m. : Reporting and lunch time
2 p.m. – 5 p.m. : 2nd round door to door selling
5 p.m. – 6 p.m. : Debriefing
HIERARCHY LEVELSCEO - Lower Parel, Mumbai
Managing Director
Regional Sales Manager
Area Sales Manager
Branch Manager
Head of Location 20 sales people
Group Leader
EUROCHAMPS
WHO ARE WE ?
WHAT DO WE
DO ?
HOW ARE WE
MOTIVATED?
SALARY AND INCENTIVES
Salesperson Salary Range : 8,000 – 10,000 Rupees
Month Target Commission
1st 1 machine 1*40 = ₹40
2nd 3 machines 3*40 = ₹120
3rd 8 machines 8*40 = ₹320
4th 12 machines 12*40 = ₹480
5th 20 machines 20*40 = ₹800
6th 24 machines 24*40 = ₹970
COMPLAINT PROCESS
Customer launches complaint with
service centre
Complaints are communicated to the
closest office
Head of location sends a service
technician to collect the piece
The piece is then repaired and sent
back
Production centre – Dehradun, Uttarakhand
Raw materials are packed and distributed
state wise
Stored in the warehouses
All pieces are checked by the service
technicians before distribution.
RAW MATERIAL ACQUISITION
• Collecting reviews and complaints of product and
salsespeople.
• Responsible for motivating the sales force
• Ensuring documentation is up to date
• Ensuring there is no confusion from when machines are
picked up from the warehouse till being installed in the
customer’s house.
• Ensuring that work is evenly divided.
• Carrying out administration work.
DUTIES OF SALES MANAGER
PROBLEMS FACED
1) Connection errors
2) Unhygienic conditions
3) Cold and rude customers
4) Bargaining
5) Improper communication
6) Fatigue

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A salesmen’s perspective eureka forbes

  • 2. BRIEF INTRODUCTION EUREKA FORBES AQUAGUARD AIR PURIFIERS VACCUM CLEANERS SECURITY SOLUTIONS ASIA’S LARGEST DIRECT SALES ORGANISATION
  • 3. DAILY ROUTINE 8 a.m. – 9 a.m. : Morning briefing in the main office 9 a.m. – 12 a.m. : 1st round Door to door selling 12 a.m. – 2 p.m. : Reporting and lunch time 2 p.m. – 5 p.m. : 2nd round door to door selling 5 p.m. – 6 p.m. : Debriefing
  • 4. HIERARCHY LEVELSCEO - Lower Parel, Mumbai Managing Director Regional Sales Manager Area Sales Manager Branch Manager Head of Location 20 sales people Group Leader
  • 5. EUROCHAMPS WHO ARE WE ? WHAT DO WE DO ? HOW ARE WE MOTIVATED?
  • 6. SALARY AND INCENTIVES Salesperson Salary Range : 8,000 – 10,000 Rupees Month Target Commission 1st 1 machine 1*40 = ₹40 2nd 3 machines 3*40 = ₹120 3rd 8 machines 8*40 = ₹320 4th 12 machines 12*40 = ₹480 5th 20 machines 20*40 = ₹800 6th 24 machines 24*40 = ₹970
  • 7. COMPLAINT PROCESS Customer launches complaint with service centre Complaints are communicated to the closest office Head of location sends a service technician to collect the piece The piece is then repaired and sent back
  • 8. Production centre – Dehradun, Uttarakhand Raw materials are packed and distributed state wise Stored in the warehouses All pieces are checked by the service technicians before distribution. RAW MATERIAL ACQUISITION
  • 9. • Collecting reviews and complaints of product and salsespeople. • Responsible for motivating the sales force • Ensuring documentation is up to date • Ensuring there is no confusion from when machines are picked up from the warehouse till being installed in the customer’s house. • Ensuring that work is evenly divided. • Carrying out administration work. DUTIES OF SALES MANAGER
  • 10. PROBLEMS FACED 1) Connection errors 2) Unhygienic conditions 3) Cold and rude customers 4) Bargaining 5) Improper communication 6) Fatigue