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Mikkel Lauritzen, Engagement Partner, Aula
@mik_lauritzen

mikkel@aula.education
Engagement is everything…
Engagement is…


‘highly activated and pleasurable emotional, behavioural and cognitive
involvement in academic activities’ (Balwant 2018: 394)
Engagement is everything…
Engagement is everything…
but digital infrastructure in
education is not built for
engagement
Two ‘digital elephants’ on campus make engagement hard to achieve
Learning Management System (LMS)
Two ‘digital elephants’ on campus make engagement hard to achieve
Learning Management System (LMS) Email
‘[The LMS has been] highly
successful in enabling the
administration of learning but
less so in enabling learning
itself…’
The LMS was built for Administration, not Engagement 🐘
Emails are for Announcements, not Engagement 🐘
‘I enter my space and it…
… has low barriers to communication’ 📱💻
… enables more active and blended approaches to learning’ $%
… reflects my passion for the subject’ &'()*
‘@Educators, what should your digital campus look like to 

create the most engaging student experience?’
A communication platform replacing learning management
systems and emails
A communication platform replacing learning management
systems and emails
Case study: Ravensbourne - from Moodle to Aula
6 programmes with a total of 280 first year students
Case study: Ravensbourne - from Moodle to Aula
• 80 % of students said that Aula makes them feel part of a
community of staff and students.

• 85 % of students say that Aula helps them contact teachers for
advice and guidance when needed.

• 83 % course leaders say that Aula has made it easier for them to
connect with students and to encourage the students to engage
with the content of the course.

• Even split between Mobile and Web.
6 programmes with a total of 280 first year students
Table from Jisc Digital Student Experience Tracker (2017 Pilot)
Case Study: Sky School
Challenges:

• Learning flexible enough to fit into
work, power outages, etc.

• Creating communities - within and
across camps
Results:
• 70 % retention
• 100 % of students would
recommend the course to a friend
Mikkel Lauritzen
Engagement Partner
+44 (0) 7923 581796
mikkel@aula.education
A Communication Platform Replacing Learning Management

Systems and Emails
• React/Redux web app and React Native/Redux mobile apps (similar to the latest
Facebook Groups apps).
• Electron desktop apps for Windows, Linux and Mac (similar to the team
communication platform Slack).
• Replicated NodeJS and AWS micro-service backend with Mongo and Redis
databases ensure that if one service fails, a replica automatically takes over
(similar to ride-sharing app Uber).
• Kibana analytics engine (similar to Linkedin and Netflix).
• Resilient, reliable and scalable: All services are automatically scaled to ensure
that the capacity always meets the demand (CPU/Memory/Network) and that the
platform is reliable regardless of the load.
The Technology
Appendix: Student Engagement evidence (literature)
• ‘A sound body of literature has established robust correlations
between student involvement in a subset of ‘educationally
purposive activities’, and positive outcomes of student success and
development, including satisfaction, persistence, academic
achievement and social engagement.’ (Trowler, 2010)
• ‘Institutions with good and improving NSS scores often have
initiatives that engage students as co-producers of
knowledge’ (Gibbs, 2012)
• student retention and success (Thomas, 2012)
Appendix: Student Engagement evidence (HEA and HEPI)
2018 Student Academic Experience
Survey (HEPI/Advance HE)
The UK Engagement Survey 2017 (HEA)

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A communication platform as digital learning infrastructure: lessons from replacing emails and the LMS/VLE

  • 1. Mikkel Lauritzen, Engagement Partner, Aula @mik_lauritzen
 mikkel@aula.education
  • 3. Engagement is… 
 ‘highly activated and pleasurable emotional, behavioural and cognitive involvement in academic activities’ (Balwant 2018: 394)
  • 5. Engagement is everything… but digital infrastructure in education is not built for engagement
  • 6. Two ‘digital elephants’ on campus make engagement hard to achieve Learning Management System (LMS)
  • 7. Two ‘digital elephants’ on campus make engagement hard to achieve Learning Management System (LMS) Email
  • 8. ‘[The LMS has been] highly successful in enabling the administration of learning but less so in enabling learning itself…’ The LMS was built for Administration, not Engagement 🐘
  • 9. Emails are for Announcements, not Engagement 🐘
  • 10. ‘I enter my space and it… … has low barriers to communication’ 📱💻 … enables more active and blended approaches to learning’ $% … reflects my passion for the subject’ &'()* ‘@Educators, what should your digital campus look like to 
 create the most engaging student experience?’
  • 11. A communication platform replacing learning management systems and emails
  • 12. A communication platform replacing learning management systems and emails
  • 13. Case study: Ravensbourne - from Moodle to Aula 6 programmes with a total of 280 first year students
  • 14. Case study: Ravensbourne - from Moodle to Aula • 80 % of students said that Aula makes them feel part of a community of staff and students.
 • 85 % of students say that Aula helps them contact teachers for advice and guidance when needed.
 • 83 % course leaders say that Aula has made it easier for them to connect with students and to encourage the students to engage with the content of the course.
 • Even split between Mobile and Web. 6 programmes with a total of 280 first year students
  • 15. Table from Jisc Digital Student Experience Tracker (2017 Pilot)
  • 16. Case Study: Sky School Challenges:
 • Learning flexible enough to fit into work, power outages, etc.
 • Creating communities - within and across camps Results: • 70 % retention • 100 % of students would recommend the course to a friend
  • 17. Mikkel Lauritzen Engagement Partner +44 (0) 7923 581796 mikkel@aula.education
  • 18. A Communication Platform Replacing Learning Management
 Systems and Emails
  • 19. • React/Redux web app and React Native/Redux mobile apps (similar to the latest Facebook Groups apps). • Electron desktop apps for Windows, Linux and Mac (similar to the team communication platform Slack). • Replicated NodeJS and AWS micro-service backend with Mongo and Redis databases ensure that if one service fails, a replica automatically takes over (similar to ride-sharing app Uber). • Kibana analytics engine (similar to Linkedin and Netflix). • Resilient, reliable and scalable: All services are automatically scaled to ensure that the capacity always meets the demand (CPU/Memory/Network) and that the platform is reliable regardless of the load. The Technology
  • 20. Appendix: Student Engagement evidence (literature) • ‘A sound body of literature has established robust correlations between student involvement in a subset of ‘educationally purposive activities’, and positive outcomes of student success and development, including satisfaction, persistence, academic achievement and social engagement.’ (Trowler, 2010) • ‘Institutions with good and improving NSS scores often have initiatives that engage students as co-producers of knowledge’ (Gibbs, 2012) • student retention and success (Thomas, 2012)
  • 21. Appendix: Student Engagement evidence (HEA and HEPI) 2018 Student Academic Experience Survey (HEPI/Advance HE) The UK Engagement Survey 2017 (HEA)