The Maryland Department of Public Safety and Correctional Services awarded a $12.5 million contract to Business & Decision to implement their Mi-Case case management solution. Mi-Case will replace legacy systems and integrate data across agencies to manage offender information from arrest through incarceration and supervision. The CEO of Business & Decision said Mi-Case will improve efficiency and quality of offender management.

1. STATE OF MARYLAND DEPARTMENT SELECTS
‘OFFENDER CASE MANAGEMENT’ SOLUTION
MANAGEMENT’
Business & Decision is awarded $12.5m contract for Mi-Case, Case
12.5m Mi- ase,
Management Solution
Philadelphia, PA, 3 February 2009,
Business & Decision, the international Consulting and Systems Integration (CSI) Company,
specializing in Business Intelligence (BI), Customer Relationship Management
(CRM) and e-Business announces it has been awarded a $12.5m contract by the
Maryland Department of Public Safety & Correctional Services (DPSCS) to
implement its market leading, web-based, multi-agency case management solution,
Mi-Case to replace numerous information silos and legacy applications managing
‘offender case management’. Mi-Case will provide all DPSCS agencies with
accurate and timely access to integrated data captured throughout the lifecycle of
an offender from arrest, booking, pre-trial, incarceration, and through supervision.
It will also allow for information sharing with local law enforcement and other
criminal justice partners. Mi-Case will be used by all of DPSCS’ divisions to manage
the interaction with offenders in accordance with the State’s requirements of best
practice and to obtain management information and reports.
Ian Huckle, CEO Business & Decision UK (developers of Mi-Case) comments, “The
Maryland award affirms that the knowledge acquired and developed in the UK is
fully compatible with the needs of other countries, notably the US market. Mi-Case

2. revolutionizes the case management process, improving efficiency and quality, as
well as the effectiveness of follow-up care for offenders.”
The Mi-Case solution is a renowned and proven solution with over 30 deployments
in the UK, most of which are directly linked to the UK Home Office directives and
UK National Health Service (NHS) initiatives. The development of Mi-Case was
started seven years ago by Business & Decision. The solution is used to underpin a
multi- institutional approach to drug and alcohol abuse, local government, policing,
probation, healthcare and the court system. In Maryland, Mi-Case will be used
principally by DPSCS but can also be a single point of entry for offender data for
use by many of the State’s other criminal justice stakeholders. The solution is
renowned for its scalability and capacity to implement and enforce best practice
business rules of each particular client organization.
“There was a clear mandate to identify a solution to address the Department’s
needs and after detailed evaluation, Mi-Case was the choice over a variety of
competing products, based on the integration of the solution”, explains Robin
Kearon CEO, Business & Decision North America.
“As a joint initiative between the UK and USA, this success demonstrates the
ability of Business & Decision to cooperate on a worldwide basis to address large
scale projects. This contract places Business & Decision on an international level as
an integrator who can partner with the largest companies or administrations”, adds
Patrick Bensabat, CEO of Business & Decision Group.
About Business & Decision
Business & Decision is an international Consulting and Systems Integration (CSI) company. It is a
leader in Business Intelligence (BI), and Customer Relationship Management (CRM) and also a major
player in e-Business and Enterprise Information Management (EIM) contributing to the success of
customer projects by driving maximum business performance. The company has a reputation for
functional and technological expertise and has forged partnerships with all of the key technology
vendors.

3. Located in 20 countries, Business & Decision currently employs more than 2800 people worldwide.
Additional information is available at www.businessdecision.com.
Mi-
About Mi-Case
Business & Decision (www.businessdecision.co.uk) has worked with many Drug Intervention Programs,
Drug Action Teams and treatment providers, and developed the multi-agency case management
solution, Mi-Case to assist them in their operations; to increase case management, demonstrate
performance and enable best practice when sharing data. Mi-Case is a unique and powerful web-based
case management solution that enables clients (offenders) to be tracked through their cycle of
interventions and maintain a continuity of treatment and/or attention.
Case studies are available on request.
PRESS
PRESS CONTACT:
Huzmah Ahmed
Business & Decision
Tel : +44 (0)161 886 8500
Fax : +44 (0)161 886 8501
hahmed@businessdecision.co.uk