The document discusses key principles of user experience (UX) that every programmer should know, emphasizing that UX is always present and is subjective. It outlines the importance of intentional UX design as a critical factor for a product's success, and it encourages developers to consider themselves as UX designers as well. Additionally, it highlights the need for interactivity, user testing, and understanding users' mental models to create positive user experiences.

1. 9.7 Things
Every Programmer
Should Know
About User Experience
BurkHufnagel@gmail.com
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4. Who am I?
• Programmer / Software Architect /
Fan of User Experience Design
• Speaker
JavaOne 2008
Atlanta IT Architect Regional Conference - IASA 2007, 2009, and 2010
DevNexus 2010
• Author
“97 Things Every Programmer Should Know” - 2010
“97 Things Every Software Architect Should Know” - 2009
“User Experience: The Hidden Art Everyone Sees” - IASA 2007
“Mind Like A Sword” - blog at mindlikeasword.blogger.com
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6. Who are you?
(A) User Experience Designer?
(B) Architect?
(C) Programmer?
(D) Other?
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7. THE FOLLOWING TALK HAS BEEN APPROVED FOR
THIS AUDIENCE
BY YOUR ATTENDANCE, WHICH IMPLIES CONSENT
mindlikeasword.blogger.com burkhufnagel@gmail.com
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9. You have been warned!
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10. Thing to Know #1
There is always
a user experience.
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11. What is
“user experience”?
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12. User experience describes
how people feel when
they use your product.
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13. Thing to Know #2
User experience
is subjective and
may change over time.
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14. What is
user experience design?
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15. User experience design
is about designing
things consciously,
and not just letting
things happen.
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16. Thing to Know #3
User experience design
is a process not a step.
The goal is making things
simple and pleasurable
for the user.
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17. Why is it important?
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18. “Third Base”
There is always
a user experience.
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19. Thing to Know #4
User experience is a
key to the success, or
failure of your product.
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20. “Attractive things
work better.”
from “Emotional Design” by Donald Norman
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21. Really?
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22. iPhone Ocarina
$1 Million in 6 months!
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25. “Make the screen
five inches by
eight inches and
you’ll rule the world.”
Alan Kay about the iPhone
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27. Real-World Example 1
How much is a
button worth?
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28. Would you believe
$300 Million?
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29. http://www.uie.com/articles/three_hund_million_button
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30. http://www.uie.com/articles/three_hund_million_button
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31. Why should you care?
“Because caring about things like beauty makes us
better programmers and engineers. We make
better things. Things that aren't just functional,
but easy to read, elegantly maintainable, easier--
and more joyful--to use, and sometimes flat-out
sexy. A passion for aesthetics can mean the
difference between code that others enjoy
working on vs. code that's stressful to look at.”
Kathy Sierra - Creating Passionate Users
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32. Who are you?
(A) User Experience Designer?
(B) Architect?
(C) Programmer?
The answer isn’t A, B, or C.
It’s A and B, or A and C.
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33. Thing to Know #5
You are a user
experience designer.
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34. How do we design
compelling/great/positive
user experiences?
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35. Things to Know #6
More interactivity
is better than less.
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36. WiFi at Starbucks
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55. Dealing with the Dentist
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65. Which one would
you rather use?
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66. Thing to Know #7
Test Driven Development
is a user experience tool.
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67. Ever been in a code review?
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68. Look at things from
your user’s point of view.
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69. People
Interface
Data
From “Designing the obvious”
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70. Use Interface
Interface
Business Logic
and Data
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71. User
Interface
Interface
Business Logic
and Data
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72. User
Interface
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73. Things to Know #8
User Interface != User Experience
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74. Things to Know #9
Your user’s
mental model
is a key to success.
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76. Duke’s Bank: JEE Tutorial
Swing App talks to Controllers.
Controllers talk to entities.
Each Account must have at least one Customer
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79. Duke’s Bank: Redone
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82. Things to Know #9.7
This is just the beginning.
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83. From “Creating Passionate Users”
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85. Confession / Test
This talk has been a
user experience.
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86. How to craft a User Experience
From “Passionate User’s” blog by Kathy Sierra
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87. Resources
• “Creating Passionate Users” - Kathy Sierra
• Podcasts:
pixel8 : What makes great user experiences?
dConstruct 2006, 2007
UX Week
Adaptive Path
• Search the web for UX or UX Design
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88. Resources
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89. Resources
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90. Resources
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91. Resources
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92. Resources
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93. Contact me at:
BurkHufnagel@gmail.com
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94. Contact me at:
BurkHufnagel@gmail.com
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96. Make it easy to do
the right thing,
and hard to do
the wrong thing.
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97. Do you know this man?
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98. Think about the User?
or
Think about the Product?
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99. Please silence
your communication
devices.
Thank you
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100. “Once you start down
the dark path,
forever will it dominate
your destiny.”
- Master Yoda
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101. You may be a
User Experience Designer
• Ever design a web page or a GUI?
• Ever design an API
or a class someone else used?
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102. You may be a
User Experience Designer
• Ever had your code reviewed?
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