SlideShare a Scribd company logo
1 of 1
7 facts you need to know
For your next direct mail campaign
We all know that direct mail is a very effective tool for customer acquisition.
According to a Nielsen study* professionally printed and custom-shaped
envelopes enjoy an impressive 85% open rate.
82%Australians check
their mail every day
7.5pieces of personally
addressed mail are sent
to Australians every week
2.9minutes per day are
spent by Australians
engaging with mail
Australians like direct mail
Integration makes it better
73%of consumers prefer
mail for new product
communications while
only 18% prefer email
30xdirect mail delivers
higher response rates
than email
2xdirect physical mail
is twice as likely
to be shared with
family and friends,
compared to email
45%increase in response
rates when print is
combined with web,
email and mobile
*Source:
PIWorld, Nielsen Study Proves the Impact and Attraction of the Printed Envelope,
Apr 2012
First Impressions Determine Direct Marketing Success, April 2012
Creating connections that matter: How Australians want to hear from brands, Australia
Post, October 2013
Better connections: Mail continues to deliver, Australia Post, December 2014
Understanding Vertical Markets: Enterprise Communication Requirements, InfoTrends 2015
Value of paper and print, http://www.valueofpaperandprint.com.au/ 2014
Interquest Digital Direct Mail Printing in North America, 2015
Fuji Xerox Document Management Solutions
www.dms.fujixerox.com
13 000 FXDMS

More Related Content

Viewers also liked

DR + Awareness Case Study_12.15.16
DR + Awareness Case Study_12.15.16DR + Awareness Case Study_12.15.16
DR + Awareness Case Study_12.15.16Cailin Schmirler
 
Maximising donor retention
Maximising donor retention Maximising donor retention
Maximising donor retention Fiona McPhee
 
Direct Mail Best Practices
Direct Mail Best PracticesDirect Mail Best Practices
Direct Mail Best PracticesWilen New York
 
The hidden side of Direct Mail
The hidden side of Direct MailThe hidden side of Direct Mail
The hidden side of Direct MailLander Janssens
 
Creative Direct Mail
Creative Direct MailCreative Direct Mail
Creative Direct MailPaul Joyce
 
Top 8 Insights For Creating High Performing Direct Mail Campaigns
Top 8 Insights For Creating High Performing  Direct Mail CampaignsTop 8 Insights For Creating High Performing  Direct Mail Campaigns
Top 8 Insights For Creating High Performing Direct Mail CampaignsTPG
 
Direct mail testing & key metrics nedma 2016
Direct mail testing & key metrics nedma 2016Direct mail testing & key metrics nedma 2016
Direct mail testing & key metrics nedma 2016Beth Drysdale
 
Direct Mail Donor Acquisition
Direct Mail Donor AcquisitionDirect Mail Donor Acquisition
Direct Mail Donor AcquisitionFiona McPhee
 
Case study: Direct Mail Marketing Campaign for Arts Centre Melbourne
Case study: Direct Mail Marketing Campaign for Arts Centre MelbourneCase study: Direct Mail Marketing Campaign for Arts Centre Melbourne
Case study: Direct Mail Marketing Campaign for Arts Centre MelbourneMarketing Magazine
 
Spenden in Deutschland 2015
Spenden in Deutschland 2015Spenden in Deutschland 2015
Spenden in Deutschland 2015betterplace lab
 
Direct marketing case studies that revealed “Gold nugget” learnings for bette...
Direct marketing case studies that revealed “Gold nugget” learnings for bette...Direct marketing case studies that revealed “Gold nugget” learnings for bette...
Direct marketing case studies that revealed “Gold nugget” learnings for bette...Fiona McPhee
 
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End GivingIt's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End GivingSocial Media for Nonprofits
 
Technology Wellness in the Nonprofit Workplace
Technology Wellness in the Nonprofit WorkplaceTechnology Wellness in the Nonprofit Workplace
Technology Wellness in the Nonprofit WorkplaceBeth Kanter
 
Fundraising through Direct Mail – tools & techniques for getting results
Fundraising through Direct Mail – tools & techniques for getting resultsFundraising through Direct Mail – tools & techniques for getting results
Fundraising through Direct Mail – tools & techniques for getting resultsYellow Umbrella
 

Viewers also liked (15)

DR + Awareness Case Study_12.15.16
DR + Awareness Case Study_12.15.16DR + Awareness Case Study_12.15.16
DR + Awareness Case Study_12.15.16
 
Maximising donor retention
Maximising donor retention Maximising donor retention
Maximising donor retention
 
Direct Mail Best Practices
Direct Mail Best PracticesDirect Mail Best Practices
Direct Mail Best Practices
 
The hidden side of Direct Mail
The hidden side of Direct MailThe hidden side of Direct Mail
The hidden side of Direct Mail
 
WHY DIRECT MAIL--BLOG POST
WHY DIRECT MAIL--BLOG POSTWHY DIRECT MAIL--BLOG POST
WHY DIRECT MAIL--BLOG POST
 
Creative Direct Mail
Creative Direct MailCreative Direct Mail
Creative Direct Mail
 
Top 8 Insights For Creating High Performing Direct Mail Campaigns
Top 8 Insights For Creating High Performing  Direct Mail CampaignsTop 8 Insights For Creating High Performing  Direct Mail Campaigns
Top 8 Insights For Creating High Performing Direct Mail Campaigns
 
Direct mail testing & key metrics nedma 2016
Direct mail testing & key metrics nedma 2016Direct mail testing & key metrics nedma 2016
Direct mail testing & key metrics nedma 2016
 
Direct Mail Donor Acquisition
Direct Mail Donor AcquisitionDirect Mail Donor Acquisition
Direct Mail Donor Acquisition
 
Case study: Direct Mail Marketing Campaign for Arts Centre Melbourne
Case study: Direct Mail Marketing Campaign for Arts Centre MelbourneCase study: Direct Mail Marketing Campaign for Arts Centre Melbourne
Case study: Direct Mail Marketing Campaign for Arts Centre Melbourne
 
Spenden in Deutschland 2015
Spenden in Deutschland 2015Spenden in Deutschland 2015
Spenden in Deutschland 2015
 
Direct marketing case studies that revealed “Gold nugget” learnings for bette...
Direct marketing case studies that revealed “Gold nugget” learnings for bette...Direct marketing case studies that revealed “Gold nugget” learnings for bette...
Direct marketing case studies that revealed “Gold nugget” learnings for bette...
 
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End GivingIt's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
 
Technology Wellness in the Nonprofit Workplace
Technology Wellness in the Nonprofit WorkplaceTechnology Wellness in the Nonprofit Workplace
Technology Wellness in the Nonprofit Workplace
 
Fundraising through Direct Mail – tools & techniques for getting results
Fundraising through Direct Mail – tools & techniques for getting resultsFundraising through Direct Mail – tools & techniques for getting results
Fundraising through Direct Mail – tools & techniques for getting results
 

Similar to 7 facts of direct mail

Power of print ‘E loves p’
Power of print ‘E loves p’Power of print ‘E loves p’
Power of print ‘E loves p’bpost
 
P loves @ - Print day 2010 - FEBELGRA
P loves @ - Print day 2010 - FEBELGRAP loves @ - Print day 2010 - FEBELGRA
P loves @ - Print day 2010 - FEBELGRAbpost
 
Mark Thomson slides
Mark Thomson slidesMark Thomson slides
Mark Thomson slideshelenpoole
 
HOWEST-DM
HOWEST-DMHOWEST-DM
HOWEST-DMBpost
 
Mail and Email Sales Presenter (May 2014)
Mail and Email Sales Presenter (May 2014)Mail and Email Sales Presenter (May 2014)
Mail and Email Sales Presenter (May 2014)Royal Mail MarketReach
 
Igniting Business Growth - White Paper
Igniting Business Growth - White PaperIgniting Business Growth - White Paper
Igniting Business Growth - White PaperJason Butler
 
Customizable marketing newsletters for printers and mailers
Customizable marketing newsletters for printers and mailersCustomizable marketing newsletters for printers and mailers
Customizable marketing newsletters for printers and mailersGreat Reach Communications
 
Email tracking report 2013 17 october
Email tracking report 2013   17 octoberEmail tracking report 2013   17 october
Email tracking report 2013 17 octoberRachel Aldighieri
 
Email tracking report 2013 - 17 October
Email tracking report 2013 - 17 OctoberEmail tracking report 2013 - 17 October
Email tracking report 2013 - 17 OctoberRachel Aldighieri
 
PermissionCorp Overview 2010
PermissionCorp Overview 2010PermissionCorp Overview 2010
PermissionCorp Overview 2010PermissionCorp
 
Email: Why You Can't Ignore It
Email: Why You Can't Ignore ItEmail: Why You Can't Ignore It
Email: Why You Can't Ignore ItNoble Studios
 
North American e-mail Marketing Trends @ 2014
North American e-mail Marketing Trends @ 2014North American e-mail Marketing Trends @ 2014
North American e-mail Marketing Trends @ 2014PhoneTrack
 
Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...
Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...
Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...JeffGlazer
 
10 Reasons that prove email marketing should be your top priority
10 Reasons that prove email marketing should be your top priority10 Reasons that prove email marketing should be your top priority
10 Reasons that prove email marketing should be your top priorityWeb Strategy Plus
 
Credit Card Sector Deck (Private Life of Mail)
Credit Card Sector Deck (Private Life of Mail)Credit Card Sector Deck (Private Life of Mail)
Credit Card Sector Deck (Private Life of Mail)Royal Mail MarketReach
 
2016 Email Marketing Industry Census Webinar
2016 Email Marketing Industry Census Webinar2016 Email Marketing Industry Census Webinar
2016 Email Marketing Industry Census WebinarAdestra
 

Similar to 7 facts of direct mail (20)

Power of print ‘E loves p’
Power of print ‘E loves p’Power of print ‘E loves p’
Power of print ‘E loves p’
 
The Private Life of Mail
The Private Life of MailThe Private Life of Mail
The Private Life of Mail
 
P loves @ - Print day 2010 - FEBELGRA
P loves @ - Print day 2010 - FEBELGRAP loves @ - Print day 2010 - FEBELGRA
P loves @ - Print day 2010 - FEBELGRA
 
Mail and Email Research Report 2014
Mail and Email Research Report 2014Mail and Email Research Report 2014
Mail and Email Research Report 2014
 
Mark Thomson slides
Mark Thomson slidesMark Thomson slides
Mark Thomson slides
 
HOWEST-DM
HOWEST-DMHOWEST-DM
HOWEST-DM
 
Mail and Email Sales Presenter (May 2014)
Mail and Email Sales Presenter (May 2014)Mail and Email Sales Presenter (May 2014)
Mail and Email Sales Presenter (May 2014)
 
Igniting Business Growth - White Paper
Igniting Business Growth - White PaperIgniting Business Growth - White Paper
Igniting Business Growth - White Paper
 
Customizable marketing newsletters for printers and mailers
Customizable marketing newsletters for printers and mailersCustomizable marketing newsletters for printers and mailers
Customizable marketing newsletters for printers and mailers
 
Direct mailbooklet
Direct mailbookletDirect mailbooklet
Direct mailbooklet
 
Email tracking report 2013 17 october
Email tracking report 2013   17 octoberEmail tracking report 2013   17 october
Email tracking report 2013 17 october
 
Email tracking report 2013 - 17 October
Email tracking report 2013 - 17 OctoberEmail tracking report 2013 - 17 October
Email tracking report 2013 - 17 October
 
Email Marketing Benchmarks
Email Marketing BenchmarksEmail Marketing Benchmarks
Email Marketing Benchmarks
 
PermissionCorp Overview 2010
PermissionCorp Overview 2010PermissionCorp Overview 2010
PermissionCorp Overview 2010
 
Email: Why You Can't Ignore It
Email: Why You Can't Ignore ItEmail: Why You Can't Ignore It
Email: Why You Can't Ignore It
 
North American e-mail Marketing Trends @ 2014
North American e-mail Marketing Trends @ 2014North American e-mail Marketing Trends @ 2014
North American e-mail Marketing Trends @ 2014
 
Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...
Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...
Power Point Presentation Permission Corp Overview With Online Shopping 10 Aug...
 
10 Reasons that prove email marketing should be your top priority
10 Reasons that prove email marketing should be your top priority10 Reasons that prove email marketing should be your top priority
10 Reasons that prove email marketing should be your top priority
 
Credit Card Sector Deck (Private Life of Mail)
Credit Card Sector Deck (Private Life of Mail)Credit Card Sector Deck (Private Life of Mail)
Credit Card Sector Deck (Private Life of Mail)
 
2016 Email Marketing Industry Census Webinar
2016 Email Marketing Industry Census Webinar2016 Email Marketing Industry Census Webinar
2016 Email Marketing Industry Census Webinar
 

Recently uploaded

Forecast of Content Marketing through AI
Forecast of Content Marketing through AIForecast of Content Marketing through AI
Forecast of Content Marketing through AIRinky
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfarsathsahil
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationtbatkhuu1
 
Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdftbatkhuu1
 
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service OnlineCALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Onlineanilsa9823
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBalmerLawrie
 
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceDelhi Call girls
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckToluwanimi Balogun
 
Moving beyond multi-touch attribution - DigiMarCon CanWest 2024
Moving beyond multi-touch attribution - DigiMarCon CanWest 2024Moving beyond multi-touch attribution - DigiMarCon CanWest 2024
Moving beyond multi-touch attribution - DigiMarCon CanWest 2024Richard Ingilby
 
GreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionGreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionWilliam Barnes
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...aditipandeya
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceDelhi Call girls
 
April 2024 - VBOUT Partners Meeting Group
April 2024 - VBOUT Partners Meeting GroupApril 2024 - VBOUT Partners Meeting Group
April 2024 - VBOUT Partners Meeting GroupVbout.com
 
Uncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsUncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsVWO
 
pptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxpptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxarsathsahil
 
How To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot SetupHow To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot Setupssuser4571da
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!dstvtechnician
 

Recently uploaded (20)

Creator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose GuirgisCreator Influencer Strategy Master Class - Corinne Rose Guirgis
Creator Influencer Strategy Master Class - Corinne Rose Guirgis
 
Forecast of Content Marketing through AI
Forecast of Content Marketing through AIForecast of Content Marketing through AI
Forecast of Content Marketing through AI
 
marketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdfmarketing strategy of tanishq word PPROJECT.pdf
marketing strategy of tanishq word PPROJECT.pdf
 
Kraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentationKraft Mac and Cheese campaign presentation
Kraft Mac and Cheese campaign presentation
 
The Fandom Dividend - Catalyzing Brand Growth through Cultural Engagement - M...
The Fandom Dividend - Catalyzing Brand Growth through Cultural Engagement - M...The Fandom Dividend - Catalyzing Brand Growth through Cultural Engagement - M...
The Fandom Dividend - Catalyzing Brand Growth through Cultural Engagement - M...
 
Brand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdfBrand experience Peoria City Soccer Presentation.pdf
Brand experience Peoria City Soccer Presentation.pdf
 
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service OnlineCALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
CALL ON ➥8923113531 🔝Call Girls Hazratganj Lucknow best sexual service Online
 
BUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAIL
BUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAILBUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAIL
BUY GMAIL ACCOUNTS PVA USA IP INDIAN IP GMAIL
 
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly BulletinBLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
BLOOM_April2024. Balmer Lawrie Online Monthly Bulletin
 
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Dlf City Phase 4 Gurgaon >༒8448380779 Escort Service
 
The Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship DeckThe Skin Games 2024 25 - Sponsorship Deck
The Skin Games 2024 25 - Sponsorship Deck
 
Moving beyond multi-touch attribution - DigiMarCon CanWest 2024
Moving beyond multi-touch attribution - DigiMarCon CanWest 2024Moving beyond multi-touch attribution - DigiMarCon CanWest 2024
Moving beyond multi-touch attribution - DigiMarCon CanWest 2024
 
GreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web RevolutionGreenSEO April 2024: Join the Green Web Revolution
GreenSEO April 2024: Join the Green Web Revolution
 
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
VIP 7001035870 Find & Meet Hyderabad Call Girls Film Nagar high-profile Call ...
 
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 150 Noida Escorts >༒8448380779 Escort Service
 
April 2024 - VBOUT Partners Meeting Group
April 2024 - VBOUT Partners Meeting GroupApril 2024 - VBOUT Partners Meeting Group
April 2024 - VBOUT Partners Meeting Group
 
Uncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 ReportsUncover Insightful User Journey Secrets Using GA4 Reports
Uncover Insightful User Journey Secrets Using GA4 Reports
 
pptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptxpptx.marketing strategy of tanishq. pptx
pptx.marketing strategy of tanishq. pptx
 
How To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot SetupHow To Utilize Calculated Properties in your HubSpot Setup
How To Utilize Calculated Properties in your HubSpot Setup
 
Local SEO Domination: Put your business at the forefront of local searches!
Local SEO Domination:  Put your business at the forefront of local searches!Local SEO Domination:  Put your business at the forefront of local searches!
Local SEO Domination: Put your business at the forefront of local searches!
 

7 facts of direct mail

  • 1. 7 facts you need to know For your next direct mail campaign We all know that direct mail is a very effective tool for customer acquisition. According to a Nielsen study* professionally printed and custom-shaped envelopes enjoy an impressive 85% open rate. 82%Australians check their mail every day 7.5pieces of personally addressed mail are sent to Australians every week 2.9minutes per day are spent by Australians engaging with mail Australians like direct mail Integration makes it better 73%of consumers prefer mail for new product communications while only 18% prefer email 30xdirect mail delivers higher response rates than email 2xdirect physical mail is twice as likely to be shared with family and friends, compared to email 45%increase in response rates when print is combined with web, email and mobile *Source: PIWorld, Nielsen Study Proves the Impact and Attraction of the Printed Envelope, Apr 2012 First Impressions Determine Direct Marketing Success, April 2012 Creating connections that matter: How Australians want to hear from brands, Australia Post, October 2013 Better connections: Mail continues to deliver, Australia Post, December 2014 Understanding Vertical Markets: Enterprise Communication Requirements, InfoTrends 2015 Value of paper and print, http://www.valueofpaperandprint.com.au/ 2014 Interquest Digital Direct Mail Printing in North America, 2015 Fuji Xerox Document Management Solutions www.dms.fujixerox.com 13 000 FXDMS