This document provides an overview of 60K, an ISO-certified customer service provider offering multilingual support across multiple channels at affordable prices. Some key details include: - 60K has won numerous awards for customer service excellence and was ranked the best customer service agent in the world in 2009. - They provide support for 22 languages and have a portfolio of clients including PlusNet, TalkTalk Broadband, and Virgin Media. - Quality and transparent customer service is their priority, and they have ISO 9001:2008 certification for their processes and lifecycle management.