Most CFOs look for a way to draft their enterprise’s road-map towards top-tier operational and business performance. And most often, it is the finance and accounting (F&A) value chain that comes under scrutiny. Infosys BPO had access to over 40 F&A engagements of large enterprises across industries and undertook a massive benchmarking research. The result? An industry-leading repository of over 610 finance and accounting (F&A) benchmarking metrics –155 business metrics, 35 cost metrics, and 420 process metrics. But it’s the underlying approach to the benchmarking exercise that delivers value enterprises can actually measure.

1. THE FINANCE & ACCOUNTING (F&A) SERIES
6 benefits of the Infosys BPO approach to
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F&A benchmarking

2. THE FINANCE & ACCOUNTING (F&A) SERIES
6 benefits of the Infosys BPO approach to F&A benchmarking
Infosys BPO finance and accounting (F&A) benchmarks are as
detailed as they get. They present finance functions with
measurable tools to plot the current state of the F&A function and
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arrive at a roadmap towards top-tier operational
and business performance.

3. 1
THE FINANCE & ACCOUNTING (F&A) SERIES
6 benefits of the Infosys BPO approach to F&A benchmarking
@Infosys_bpo #FAO
An industry-leading
repository of over
610 F&A
benchmarking
metrics – 155
business, 35 cost and
420 process metrics
2
The benchmarking
analyses each
process and process
step across four
overarching F&A
processes – procure
to pay, order to cash,
record to report,
financial planning
and analysis
COMPREHENSIVE SPANS THE ENTIRE
FUNCTION

4. 3
THE FINANCE & ACCOUNTING (F&A) SERIES
6 benefits of the Infosys BPO approach to F&A benchmarking
@Infosys_bpo #FAO
The benchmarking
exercise can tell any
CFO whether their
finance function is
average, laggard or
best in class
4
The benchmarks
factor differences
across industries,
technologies,
process designs,
skillsets, and client
dependencies – they
are also normalized
for constraints (e.g.
legacy vs. ERP,
geographies,
languages)
ASSESSES FUNCTION
PERFORMANCE
AN APPLES-TO-APPLES
COMPARISON

5. 5
THE FINANCE & ACCOUNTING (F&A) SERIES
6 benefits of the Infosys BPO approach to F&A benchmarking
@Infosys_bpo #FAO
The output of the
benchmarking
exercise ties into the
Infosys Business
Value Realization
(BVR) framework,
which helps in
continuous
improvement, while
laying the
groundwork for
innovation and
transformation
projects
6
The benchmarking
identifies various
effectiveness
measures and
change enablers for
a process, all
while tracing its
impact on a desired
business outcome
VALUE REALIZATION
AT EVERY STEP
MAPS PROCESS
METRICS TO BUSINESS
OUTCOMES

6. THE FINANCE & ACCOUNTING (F&A) SERIES
6 benefits of the Infosys BPO approach to F&A benchmarking
@Infosys_bpo #FAO
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