In the aftermath of Paris and other terrorist attacks, how do you reassure your travelers that it’s okay to keep traveling? This webinar, presented by RoamRight travel insurance, will give you five ways to address the concerns many travelers have in today’s global environment.

1. 5 Ways
To Reassure
Your Travelers
in an
Uncertain
World

2. Who Are We?
Julie Masiello
Vice President, Marketing
RoamRight
Austin Bowers
Senior Customer Service Representative
RoamRight

3. The Answer To Your Travelers’
Concerns:
Travel
Insurance

4. What To Look For In a
Travel Insurance Provider

5. Reputation

6. Licensing
• 50 states and
District of
Columbia
• Up-to-date on
regulatory
changes

7. Additional
Emergency
Services
• Natural Disasters
• Security Threats
• Political Issues

8. 24/7/365 Support
Extensive Global Reach
Network of medical and security
experts and resources available
for consult in even remote areas
4,500 medical providers globally
200+ countries and democratic republics
Manage 43,000+ cases each year

9. Company Structure
• Underwriting
• Customer Service
• Claims
• Sales
• Product Development
Do these teams interact with each other?

10. Supporting you and your
travelers with:
 A Mobile App
 Online Claims
 Online Account Management
 Marketing Assistance
and more . . .
Technology

11. Travel Concerns
• Safety, Security, Terrorism
• Natural Disasters
• Health, Illness, Injury

12. Evaluate the
Destination

13. The RoamRight Mobile App
Mobile app – detailed destination
information and alerts
Security and Crime
Health Planning
Immunizations
Transportation
Entry/Exit Requirements & Regulations
Communications/Technology
Important Dates
Legal System
Environment
Medical Facilities / Services

14. Pick The
Right Plan

15. Pop Quiz
In 2014, what percentage of US travelers
visiting overseas did NOT have
TRAVEL INSURANCE?

16. Answer – 72%
According to the U.S. Department of
Commerce, National Travel and Tourism
Office, 72% of U.S. travelers going
overseas, did NOT have travel insurance.

17. Considerations
• Size of group

18. Considerations
• Size of group
• Destination

19. Considerations
• Size of group
• Destination
• Planned activities

21. Considerations
• Size of group
• Destination
• Planned activities
• Pre-existing medical conditions

22. Considerations
• Size of group
• Destination
• Planned activities
• Pre-existing medical conditions
• Frequency of travel

23. Considerations
• Size of group
• Destination
• Planned activities
• Pre-existing medical conditions
• Frequency of travel
• Type of coverage

24. Cancel for any Reason
• Apprehensive travelers
• Great for fear relating to
terrorism, Zika, etc.
• Good travel insurance plan
Help in an emergency

25. Understand
The Coverage

26. Travel insurance
covers a lot!
Trip Cancellation and Interruption
Trip Delay and Missed Connection
Lost / Stolen Luggage
Rental Car Collision
Emergency Medical Treatment
Cancel For Any Reason
Natural Disasters
Death
Political Evacuations
Medical Emergencies & Evacuations

27. Travel Assistance Services
24/7 Emergency Assistance
• Access to world-class medical and
security services
• Evacuation services for medical, security,
and natural disaster emergencies
• Help with missed connections and other
travel delays

28. Pop Quiz
A RoamRight traveler
experienced a medical emergency
while in Great Britain.

29. Pop Quiz
He had to take an air ambulance home to
the U.S.
How much do you think that ride across
the Atlantic Ocean cost?

30. Answer – $70,000
Hospitalization Costs
Air Ambulance Repatriation
Total Covered Medical Expenses
$47,000
$70,000
$117,000
Expenses Paid By Traveler $78

31. What if your travelers
were in Paris during the
terrorist attacks in
November?

32. Get The
Right Tools

33. My simple, low-cost plan was easy to
purchase. I enjoyed having the app on the
phone so I didn't need to carry any paper.
- “Hotpockets”
We didn't need to use the insurance, but buying
it was quick and easy with very professional
service, complete with an app to use on the trip
if we needed it. We will use them again next
time we need insurance.
- Leigh

34. Tell How You’ll Support
Them At Home

35. Ease the Claims Process
Ease the Claims Process
 Online process
 Email updates
 Dedicated representative
 Upload from mobile

36. Reassuring Your Travelers
1. Evaluate The Destination

37. Reassuring Your Travelers
1. Evaluate The Destination
2. Pick The Right Plan

38. Reassuring Your Travelers
1. Evaluate The Destination
2. Pick The Right Plan
3. Understand The Coverage

39. Reassuring Your Travelers
1. Evaluate The Destination
2. Pick The Right Plan
3. Understand The Coverage
4. Get The Right Tools

40. Reassuring Your Travelers
1. Evaluate The Destination
2. Pick The Right Plan
3. Understand The Coverage
4. Get The Right Tools
5. Tell How You’ll Support
Them At Home

41. Connect With Us
Thanks for Attending
facebook.com/roamrightpartners
twitter.com/roamright
partners@roamright.com
roamright.com/partners