3. • The customer experience is the biggest reason
people do business with certain companies
• In fact, nearly 80 percent of consumers have bailed
on a transaction because of one poor service
experience.
• In most markets, you can get the same product at a
variety of stores, so it’s excellent customer service that
sets great stores apart from average ones.
• Big Data makes great customer service possible.
• Thanks to the ability to collect customer feedback
through online reviews, social media, and other brand
mentions on the internet, companies are able to take
the feedback customers leave and put it into improving
the overall experience.
4.
5. • Big Data is the reason that our computers
and laptops get slimmer and smarter with
every version.
• The internet hears what customers are
lacking from their products, and it
translates the information to businesses,
who make great product changes
happen.
6.
7. • Big Data connects you with the companies you want
to do business with and the deals you want to use.
• For example, say you’ve been researching the perfect
night out with your spouse. You’ve been exploring
movie times and other entertainment venues, but
you’ve spent the most time on finding the perfect
restaurant in your area.
• Then, as luck would have it, you notice a bright box in
the corner of the screen advertising coupons for
local restaurants.
• That’s how big data works. It recognizes what you’re
looking for and delivers it on a silver platter.
8.
9. • Security measures are improving all the time,
and that’s because big data is there to prevent
hacking almost as soon as it starts.
• In most cases, your service providers will be
able to detect fraudulent activity and alert you
of the issue within seconds.
• These significant advancements are a major
reason that today, 88 percent of People will
trust online retailers with their personal
information.
10.
11. • Approximately 75 percent of government IT
professionals believe that big data is integral in
preventing and managing crime today.
• It’s the reason that many police departments are
now either developing or using predictive models to
recognize where, when, and how crimes will occur.
• Furthermore, it also plays a major role in medical
research.
• Thanks to collective data, health care professionals
can use the information to discover patterns and links
in patient care and behaviour, which are integral in
diagnosing and treating patients. It provides an
enhanced quality of care for all medical patients.
When it comes down to it, big data saves lives!