This document outlines customer personas and an MVP for Alfred, an AI assistant. It describes two early customers, Kevin and Jessica, an ER doctor and lawyer respectively who need hands-free control of their smart homes. The MVP would allow voice control of common IoT devices like lights and locks through a conversational interface, addressing cross-platform control and accessibility issues. The goal is to learn user habits and preferences to determine if people prefer a conversational "butler" to existing command hub models.

1. ALFRED
Customer Persona and MVP
October 19, 2016
Jonathan Brelje,Ashwin Fujii, DavisVorva

2. No cross-platform control
Interaction requires presence
IoT is inaccessible
PROBLEM

3. Seattle,WA
Owns condo
ER doctor
KEVIN
Kevin is usually on the go
and tired.
Always has newest iPhone

4. ALFRED IN ACTION

5. ALFRED IN ACTION

6. ALFRED IN ACTION

7. JESSICA
Boston, MA
Bought new apartment
Corporate Lawyer
Jessica recently hired a
new babysitter.
Young child

8. ALFRED IN ACTION

9. ALFRED IN ACTION

10. ALFRED IN ACTION

11. ALFRED IN ACTION

12. MVP DESIGN
Philips HueSamsung SDC Samsung SmartThings

13. MVP RATIONALE
Commonly used devices
Address major interaction types
Multiple distinct use cases

14. MVPTAKEAWAYS
We want to learn interaction habits
We believe conversational control is desired
We hope butler > command hub

15. THANKYOU