- Bias is a major problem for business leaders that can cripple their ability to lead effectively. It comes in many forms that are often hidden.
- The article discusses five main types of biases that affect leaders: action-oriented bias, interest bias, pattern-recognition bias, stability bias, and social bias. These biases can cause leaders to make poor decisions, miss important insights, and avoid necessary risks or conflicts.
- Overcoming bias requires leaders to acknowledge its presence, seek diverse perspectives, and cultivate an open and objective culture where different ideas can be challenged. Bias left unchecked can destroy potential and undermine organizational performance.
The document discusses several key aspects of growing great leaders. It talks about how leaders are both born and made, and the tensions that exist between field operations and headquarters. It also discusses the importance of effective communication, building trust, being accessible to employees, challenging conventions, and knowing when it's time to step aside to make way for new leadership.
The document discusses psychopathic tendencies in corporate leaders and executives. It describes "SOBs", or Seductive Operational Bullies, who lack empathy, guilt, or remorse, and can seriously damage organizations through abusive and sometimes fraudulent behavior. While estimates vary, approximately 3-4% of corporate professionals exhibit psychopathic tendencies. The document provides tips for identifying potential psychopaths during the hiring process through multiple interviews and inconsistencies in responses. It also recommends ways to manage existing psychopaths in an organization, such as implementing accountability and encouraging teamwork. The best approach if a psychopath is already in a senior role like CEO is often to leave the organization.
Sample Slides for Jim Cathcart "Relationship Intelligence®"Jim Cathcart
I select an appropriate number of slides for each speech and this is a representative sample. I'll work with you to create a title slide and to incorporate the key points you need for me to cover at your event. Please let me know if there are specific ones you'd like for me to be sure to use.
2 deny, defend , disrupt it's your choice!mikegggg
The document provides an executive report on leadership and business strategy from an organization called The Beacon Group. It discusses the need for leaders to develop new business strategies and coping mechanisms to deal with economic turbulence and disruption. The Beacon Group helps organizations with strategic thinking, leadership development, organizational assessment and transformation to improve business performance.
4 the not so trivial pursuit of full alignmentmikegggg
This document discusses the importance of organizational alignment and the dangers of misalignment. It argues that misalignments, if left unaddressed, can grow and seriously undermine an organization's performance, efficiency and ability to adapt. The document identifies some common sources of misalignment, such as misaligned expectations, capabilities, responsibilities and goals. It stresses that leaders have a responsibility to identify and resolve misalignments in order to build high-performing organizations.
THE SENSEI LEADER San Antonio ATD LEAPS 2018Jim Bouchard
The document discusses the qualities of an effective leader. It suggests that a leader inspires, empowers and guides others with courage, compassion and wisdom. An effective leader respects, trusts and is loyal to their followers. The document emphasizes that leadership is about sharing power and that a leader's role is to lead people, not just manage things. It encourages leaders to learn more by listening more and to fear less.
This document provides a summary of lessons in team leadership that can be learned from the 2014 Sochi Olympics. It discusses the importance of teamwork, passion, personal accountability, and other "soft skills" in achieving success. The document emphasizes that preparation, effort, determination and resilience are key to winning, both in sports and business. It also stresses the importance of culture, emotional control, coaching skills and learning from setbacks. The overall message is that common-sense lessons about teams, effort and heart can be applied from the Olympics to leadership in organizations.
The document discusses several key aspects of growing great leaders. It talks about how leaders are both born and made, and the tensions that exist between field operations and headquarters. It also discusses the importance of effective communication, building trust, being accessible to employees, challenging conventions, and knowing when it's time to step aside to make way for new leadership.
The document discusses psychopathic tendencies in corporate leaders and executives. It describes "SOBs", or Seductive Operational Bullies, who lack empathy, guilt, or remorse, and can seriously damage organizations through abusive and sometimes fraudulent behavior. While estimates vary, approximately 3-4% of corporate professionals exhibit psychopathic tendencies. The document provides tips for identifying potential psychopaths during the hiring process through multiple interviews and inconsistencies in responses. It also recommends ways to manage existing psychopaths in an organization, such as implementing accountability and encouraging teamwork. The best approach if a psychopath is already in a senior role like CEO is often to leave the organization.
Sample Slides for Jim Cathcart "Relationship Intelligence®"Jim Cathcart
I select an appropriate number of slides for each speech and this is a representative sample. I'll work with you to create a title slide and to incorporate the key points you need for me to cover at your event. Please let me know if there are specific ones you'd like for me to be sure to use.
2 deny, defend , disrupt it's your choice!mikegggg
The document provides an executive report on leadership and business strategy from an organization called The Beacon Group. It discusses the need for leaders to develop new business strategies and coping mechanisms to deal with economic turbulence and disruption. The Beacon Group helps organizations with strategic thinking, leadership development, organizational assessment and transformation to improve business performance.
4 the not so trivial pursuit of full alignmentmikegggg
This document discusses the importance of organizational alignment and the dangers of misalignment. It argues that misalignments, if left unaddressed, can grow and seriously undermine an organization's performance, efficiency and ability to adapt. The document identifies some common sources of misalignment, such as misaligned expectations, capabilities, responsibilities and goals. It stresses that leaders have a responsibility to identify and resolve misalignments in order to build high-performing organizations.
THE SENSEI LEADER San Antonio ATD LEAPS 2018Jim Bouchard
The document discusses the qualities of an effective leader. It suggests that a leader inspires, empowers and guides others with courage, compassion and wisdom. An effective leader respects, trusts and is loyal to their followers. The document emphasizes that leadership is about sharing power and that a leader's role is to lead people, not just manage things. It encourages leaders to learn more by listening more and to fear less.
This document provides a summary of lessons in team leadership that can be learned from the 2014 Sochi Olympics. It discusses the importance of teamwork, passion, personal accountability, and other "soft skills" in achieving success. The document emphasizes that preparation, effort, determination and resilience are key to winning, both in sports and business. It also stresses the importance of culture, emotional control, coaching skills and learning from setbacks. The overall message is that common-sense lessons about teams, effort and heart can be applied from the Olympics to leadership in organizations.
Hubris born of success can lead organizations to fall into a cycle of decline. There are typically 5 stages: [1] arrogance from past wins blinds leaders to real factors for success; [2] undisciplined growth beyond capabilities; [3] denial of risks and problems; [4] desperate, ineffective "silver bullet" solutions; [5] eventual capitulation to irrelevance or death. However, decline can be reversed with clear-headed leadership that addresses real issues instead of reacting desperately. Recovery requires faith in building an impactful enterprise, not just survival.
General Colin Powell provides 18 lessons on leadership. Some of the key points are: being a leader means making tough decisions that will upset some people; leaders must be accessible to their employees and foster a culture where people can raise problems; and a good leader focuses on attracting and developing the best people rather than organizational structure or titles. Overall, the document emphasizes that strong leadership requires making difficult choices, prioritizing people over processes, and inspiring others through optimism and clarity of vision.
General Colin Powell provides 18 lessons on leadership in a document. Some of the key lessons include: being responsible means making difficult decisions that will upset some people; leaders must be accessible to their team and address their challenges; and leaders should not be afraid to challenge experts, even in their own field. Effective leaders simplify processes, motivate with optimism, pick intelligent people, and make timely decisions based on 40-70% of the information.
All hands on deck for siemens medical solutions western zone leadership retreatJoe Tye
This document provides an overview of building a culture of ownership in an organization. It discusses that only 25% of employees are fully engaged while 60% are not engaged and 15% are disengaged. It emphasizes that culture is shaped by core values and stories, and outlines eight lessons for building a strong, positive culture: 1) Pursue a inspiring mission, 2) Use structure and process, 3) Build on core values, 4) Trust is the glue, 5) Use stories, 6) Invest in character building, 7) Unleash creativity, and 8) Everyone is a volunteer. It argues that cultural transformation requires addressing assumptions, developing an "invisible architecture" based on values, and creating a culture where people feel
The document discusses different types of board directors that may be recognized based on their personalities and behaviors. It summarizes five types:
1) Big Dog - Entitled and does not collaborate, believing that "he who has the gold, rules."
2) Brutus - Takes pleasure in acting as the "tough guy" and laying in wait to ambush executives.
3) General Custer - Oblivious to warning signs and talks about irrelevant topics when critical issues need to be addressed.
4) Rip Van Winkle - Sleeps through meetings or asks off-topic questions that disrupt discussions.
5) Napoleon - Arrogantly believes they are the most intelligent and demands attention
The document summarizes Jim Collins's book "How The Mighty Fall" which identifies five stages of decline for companies: 1) Hubris born of success, 2) Undisciplined pursuit of more, 3) Denial of risk and peril, 4) Grasping for salvation, and 5) Capitulation to irrelevance or death. It provides examples of companies like Motorola and Merck that experienced stages of decline including pursuing growth in new areas at the cost of their core values and denying negative data. The summary emphasizes that great companies can recover from decline by returning to discipline and not grasping for "silver bullet" solutions.
Truth Telling & Truth Suppression:Lies, Myths. and RealitiesDr. Don Daake, Ph.D.
In companies and organizations the truth, frequently is not heard. Perhaps one of the most under-recognized reasons is that most people cannot afford to risk their jobs. Opportunities are missed and disasters may occur because the truth is never heard. Several hypotheses for future testing are advanced.
The document discusses several key ideas around leadership:
1) Leaders exist to serve others and lead by example to inspire people, rather than convince them of what to do.
2) An organization's brand and experiences are shaped by its people. A leader must focus on the experiences of those in the organization.
3) Successful leaders empower others to achieve their best work, listen to employees, and make them feel valued and consulted.
Leaders create a new order by defining risks and focusing on opportunities, while managers maintain the existing order by de-risking and focusing on resources. Good leaders drive change through their values of caring, learning, achieving, and sharing responsibility, while not competing with their team, sacrificing means for ends, or saying "I told you so" after ushering in a new order. The price of leadership is that it can be a lonely trek with anger and disappointment from others, but leaders must accept their humanity is seen by people.
General Colin Powell provides lessons on leadership based on his experience. Some key points are: effective leaders make tough decisions and confront issues instead of avoiding conflict; leaders must be accessible to solve problems reported by subordinates; experts can lack judgment so don't be afraid to challenge them; and good leadership focuses on empowering and developing people to accomplish goals.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible sometimes means making difficult decisions that upset people; leaders must be accessible to problems from subordinates; don't blindly follow experts or get stuck in outdated ways of thinking; focus on attracting and developing talented people rather than organizational structure or titles; have optimism which inspires others; make decisions once you have 40-70% of information rather than waiting for 100%; put decision-making power in the hands of those doing the work rather than rear echelon analysts; and find people who work hard but also maintain balance and have fun. Ultimately, leadership requires making tough choices that can result in a lonely role.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible may mean making difficult decisions that upset people; leaders should make themselves accessible to solve problems; don't blindly follow experts or get stuck in outdated ways of thinking; focus on attracting and developing talented people rather than organizational structure or titles; have optimism which inspires others; and make clear, simplied decisions once you have 40-70% of the information rather than waiting for 100% certainty. Effective leadership requires balancing priorities, having fun but also being prepared for the loneliness of responsibility.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible may mean making difficult decisions that upset people; leaders should make themselves accessible to solve problems; don't blindly follow experts or get stuck in outdated ways; focus on attracting and developing talented people; simplify solutions so everyone understands; and make decisions with 40-70% of information rather than waiting for 100% certainty. Effective leadership requires balancing priorities, having fun but also being prepared for loneliness in decision making.
General Colin Powell provides 11 lessons on leadership. Some key points:
- Being a responsible leader means making tough decisions that will upset some people. Trying to please everyone leads to mediocrity.
- Real leaders are accessible and help solve their employees' problems, rather than creating barriers to communication.
- Leaders should not be swayed by experts or elites who are detached from reality.
- Good leaders pay attention to details but also encourage challenging the status quo.
- Success depends more on attracting the best people than on plans, organization charts or management theories.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible may mean making difficult decisions that upset people; leaders should make themselves accessible to solve problems; don't blindly follow experts or get stuck in outdated ways; focus on attracting and developing talented people rather than organizational structure; have optimism which inspires others; and make clear, simplifed decisions once you have 40-70% of the information. Effective leadership requires balancing priorities, taking risks, and ultimately making tough choices that feel lonely.
Leadership lessons from a great American Leader. Powell understands the difference between authority and leadership. Excellent ideas to use as meeting starters.
General Colin Powell provides 18 lessons on leadership in his document "A Leadership Primer". Some of the key points made in the lessons include:
- Being a responsible leader means making tough decisions that will inevitably upset some people. Trying to please everyone leads to mediocrity.
- Real leaders make themselves accessible to problems brought by subordinates, showing concern for their efforts and challenges.
- As companies grow, leaders must resist becoming too detached from operational details or inbred in their thinking.
- Effective leaders focus on attracting and empowering talented people, not just organizational structure or management theories.
- Leaders must be flexible and not bound by stereotypes, tailoring their approach to each situation's unique demands and mission
General Colin Powell provides 18 lessons on leadership. Some key points include: effective leaders are willing to make difficult decisions and confront issues, even if it means upsetting people; leaders should make themselves accessible and address their employees' challenges; leaders should not be afraid to challenge experts or follow the latest management fads blindly; and the most important factor in an organization's success is attracting and developing talented people. Overall, the document outlines Powell's philosophy that strong, principled leadership is essential for any organization to thrive.
This document contains 12 lessons on leadership from General Colin Powell. The lessons emphasize that good leaders must make tough decisions that may upset others, address problems brought by their team, challenge experts and established ways of thinking, pay attention to important details, try new approaches without asking for permission, look below the surface, focus on attracting and developing talented people, and adapt their leadership style to each situation rather than following stereotypes or management fads. The overall message is that effective leadership requires flexibility, challenging the status quo, and prioritizing people and execution over rigid plans or titles.
This document contains a summary of Chapter 1 of the course ET 201 Electrical Circuits. It outlines 6 practice problems related to analyzing electrical circuits:
1. Identifying parameters such as period, frequency, peak value, etc. from a given waveform.
2. Determining values of current at different times from an equation defining AC current.
3. Performing mathematical operations on complex numbers representing phasors.
4. Expressing phasor quantities in rectangular and polar form from a circuit diagram.
5. Sketching phasor diagrams and waveforms showing voltage-current relationships in resistive, capacitive and inductive circuits.
6. Calculating current and voltage values in two circuits containing resistors
Hubris born of success can lead organizations to fall into a cycle of decline. There are typically 5 stages: [1] arrogance from past wins blinds leaders to real factors for success; [2] undisciplined growth beyond capabilities; [3] denial of risks and problems; [4] desperate, ineffective "silver bullet" solutions; [5] eventual capitulation to irrelevance or death. However, decline can be reversed with clear-headed leadership that addresses real issues instead of reacting desperately. Recovery requires faith in building an impactful enterprise, not just survival.
General Colin Powell provides 18 lessons on leadership. Some of the key points are: being a leader means making tough decisions that will upset some people; leaders must be accessible to their employees and foster a culture where people can raise problems; and a good leader focuses on attracting and developing the best people rather than organizational structure or titles. Overall, the document emphasizes that strong leadership requires making difficult choices, prioritizing people over processes, and inspiring others through optimism and clarity of vision.
General Colin Powell provides 18 lessons on leadership in a document. Some of the key lessons include: being responsible means making difficult decisions that will upset some people; leaders must be accessible to their team and address their challenges; and leaders should not be afraid to challenge experts, even in their own field. Effective leaders simplify processes, motivate with optimism, pick intelligent people, and make timely decisions based on 40-70% of the information.
All hands on deck for siemens medical solutions western zone leadership retreatJoe Tye
This document provides an overview of building a culture of ownership in an organization. It discusses that only 25% of employees are fully engaged while 60% are not engaged and 15% are disengaged. It emphasizes that culture is shaped by core values and stories, and outlines eight lessons for building a strong, positive culture: 1) Pursue a inspiring mission, 2) Use structure and process, 3) Build on core values, 4) Trust is the glue, 5) Use stories, 6) Invest in character building, 7) Unleash creativity, and 8) Everyone is a volunteer. It argues that cultural transformation requires addressing assumptions, developing an "invisible architecture" based on values, and creating a culture where people feel
The document discusses different types of board directors that may be recognized based on their personalities and behaviors. It summarizes five types:
1) Big Dog - Entitled and does not collaborate, believing that "he who has the gold, rules."
2) Brutus - Takes pleasure in acting as the "tough guy" and laying in wait to ambush executives.
3) General Custer - Oblivious to warning signs and talks about irrelevant topics when critical issues need to be addressed.
4) Rip Van Winkle - Sleeps through meetings or asks off-topic questions that disrupt discussions.
5) Napoleon - Arrogantly believes they are the most intelligent and demands attention
The document summarizes Jim Collins's book "How The Mighty Fall" which identifies five stages of decline for companies: 1) Hubris born of success, 2) Undisciplined pursuit of more, 3) Denial of risk and peril, 4) Grasping for salvation, and 5) Capitulation to irrelevance or death. It provides examples of companies like Motorola and Merck that experienced stages of decline including pursuing growth in new areas at the cost of their core values and denying negative data. The summary emphasizes that great companies can recover from decline by returning to discipline and not grasping for "silver bullet" solutions.
Truth Telling & Truth Suppression:Lies, Myths. and RealitiesDr. Don Daake, Ph.D.
In companies and organizations the truth, frequently is not heard. Perhaps one of the most under-recognized reasons is that most people cannot afford to risk their jobs. Opportunities are missed and disasters may occur because the truth is never heard. Several hypotheses for future testing are advanced.
The document discusses several key ideas around leadership:
1) Leaders exist to serve others and lead by example to inspire people, rather than convince them of what to do.
2) An organization's brand and experiences are shaped by its people. A leader must focus on the experiences of those in the organization.
3) Successful leaders empower others to achieve their best work, listen to employees, and make them feel valued and consulted.
Leaders create a new order by defining risks and focusing on opportunities, while managers maintain the existing order by de-risking and focusing on resources. Good leaders drive change through their values of caring, learning, achieving, and sharing responsibility, while not competing with their team, sacrificing means for ends, or saying "I told you so" after ushering in a new order. The price of leadership is that it can be a lonely trek with anger and disappointment from others, but leaders must accept their humanity is seen by people.
General Colin Powell provides lessons on leadership based on his experience. Some key points are: effective leaders make tough decisions and confront issues instead of avoiding conflict; leaders must be accessible to solve problems reported by subordinates; experts can lack judgment so don't be afraid to challenge them; and good leadership focuses on empowering and developing people to accomplish goals.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible sometimes means making difficult decisions that upset people; leaders must be accessible to problems from subordinates; don't blindly follow experts or get stuck in outdated ways of thinking; focus on attracting and developing talented people rather than organizational structure or titles; have optimism which inspires others; make decisions once you have 40-70% of information rather than waiting for 100%; put decision-making power in the hands of those doing the work rather than rear echelon analysts; and find people who work hard but also maintain balance and have fun. Ultimately, leadership requires making tough choices that can result in a lonely role.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible may mean making difficult decisions that upset people; leaders should make themselves accessible to solve problems; don't blindly follow experts or get stuck in outdated ways of thinking; focus on attracting and developing talented people rather than organizational structure or titles; have optimism which inspires others; and make clear, simplied decisions once you have 40-70% of the information rather than waiting for 100% certainty. Effective leadership requires balancing priorities, having fun but also being prepared for the loneliness of responsibility.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible may mean making difficult decisions that upset people; leaders should make themselves accessible to solve problems; don't blindly follow experts or get stuck in outdated ways; focus on attracting and developing talented people; simplify solutions so everyone understands; and make decisions with 40-70% of information rather than waiting for 100% certainty. Effective leadership requires balancing priorities, having fun but also being prepared for loneliness in decision making.
General Colin Powell provides 11 lessons on leadership. Some key points:
- Being a responsible leader means making tough decisions that will upset some people. Trying to please everyone leads to mediocrity.
- Real leaders are accessible and help solve their employees' problems, rather than creating barriers to communication.
- Leaders should not be swayed by experts or elites who are detached from reality.
- Good leaders pay attention to details but also encourage challenging the status quo.
- Success depends more on attracting the best people than on plans, organization charts or management theories.
General Colin Powell provides 18 lessons on leadership. Some key points include: being responsible may mean making difficult decisions that upset people; leaders should make themselves accessible to solve problems; don't blindly follow experts or get stuck in outdated ways; focus on attracting and developing talented people rather than organizational structure; have optimism which inspires others; and make clear, simplifed decisions once you have 40-70% of the information. Effective leadership requires balancing priorities, taking risks, and ultimately making tough choices that feel lonely.
Leadership lessons from a great American Leader. Powell understands the difference between authority and leadership. Excellent ideas to use as meeting starters.
General Colin Powell provides 18 lessons on leadership in his document "A Leadership Primer". Some of the key points made in the lessons include:
- Being a responsible leader means making tough decisions that will inevitably upset some people. Trying to please everyone leads to mediocrity.
- Real leaders make themselves accessible to problems brought by subordinates, showing concern for their efforts and challenges.
- As companies grow, leaders must resist becoming too detached from operational details or inbred in their thinking.
- Effective leaders focus on attracting and empowering talented people, not just organizational structure or management theories.
- Leaders must be flexible and not bound by stereotypes, tailoring their approach to each situation's unique demands and mission
General Colin Powell provides 18 lessons on leadership. Some key points include: effective leaders are willing to make difficult decisions and confront issues, even if it means upsetting people; leaders should make themselves accessible and address their employees' challenges; leaders should not be afraid to challenge experts or follow the latest management fads blindly; and the most important factor in an organization's success is attracting and developing talented people. Overall, the document outlines Powell's philosophy that strong, principled leadership is essential for any organization to thrive.
This document contains 12 lessons on leadership from General Colin Powell. The lessons emphasize that good leaders must make tough decisions that may upset others, address problems brought by their team, challenge experts and established ways of thinking, pay attention to important details, try new approaches without asking for permission, look below the surface, focus on attracting and developing talented people, and adapt their leadership style to each situation rather than following stereotypes or management fads. The overall message is that effective leadership requires flexibility, challenging the status quo, and prioritizing people and execution over rigid plans or titles.
This document contains a summary of Chapter 1 of the course ET 201 Electrical Circuits. It outlines 6 practice problems related to analyzing electrical circuits:
1. Identifying parameters such as period, frequency, peak value, etc. from a given waveform.
2. Determining values of current at different times from an equation defining AC current.
3. Performing mathematical operations on complex numbers representing phasors.
4. Expressing phasor quantities in rectangular and polar form from a circuit diagram.
5. Sketching phasor diagrams and waveforms showing voltage-current relationships in resistive, capacitive and inductive circuits.
6. Calculating current and voltage values in two circuits containing resistors
This document discusses product placement in four Bollywood movies: Force featured Streax hair color, Himani Fast Relief, and GenX gym vests; Dhoom 2 featured Coca-Cola cans; Chup Chup Ke featured Tide washing powder; and Kya Kool Hai Hum featured Spykar jeans. The document provides a marketing project analyzing embedded products in popular Hindi films from that era.
This document provides instructions for students to create their own blog. It outlines 6 learning objectives for creating and using a blog. It then asks questions to define what a blog is and discusses why people use blogs. It provides a 3 step process to create a blog on Blogger.com, including making an account. Students are instructed to post their first 3 blog posts - an introduction, information about their favorite city, and their best experience. They are also told to check classmates' blogs, leave comments, and evaluate their own blog.
Ember.js is a JavaScript framework that uses MVC architecture and client-side templates to build ambitious web applications. The document discusses key Ember concepts like application architecture, routing, controllers, models, views/templates, and responsive design. It also covers the development workflow including editors, build tools, unit testing, and debugging techniques for Ember applications.
This document discusses criteria for evaluating digital libraries. It identifies six key criteria: content, technology, interface, process/service, user, and context. Content criteria examine how digital collections are selected, organized and presented. Technology criteria assess how hardware and software support library functions. Interface criteria consider what users can interact with and how interaction is supported. Process/service criteria examine the services provided and how tasks like searching are supported. User criteria look at how DL use impacts users. Context criteria assess how well the DL fits with its institutional and environmental context. Usability and usefulness are also important factors to consider in digital library evaluation.
Este documento lista diferentes animales que se encuentran en Perú, incluyendo mascotas comunes como gatos, perros, loros y canarios, así como animales de granja como toros, vacas, burros, cerdos y gallinas, e incluso animales salvajes como cocodrilos, monos, conejos y abejas.
Mary Grace T. Francia is seeking a job that provides growth, excellence, and satisfaction. She has experience as a secretary and data encoder. Her educational background includes a BS in Information Technology from City College of Calamba. She has skills in Microsoft Office, typing, handling pressure, and performing tasks quickly.
This document provides templates and guidelines for planning events at Malibu Wines over the course of a year. It outlines different types of events including signature events, private events, and member events. It also provides details on summer and winter programming, including event schedules, music, and special dates. Templates are included for event planning proposals, cancellation forms, and evaluation forms to aid the planning process.
El documento describe las características del cultivo de olivos en Argentina, incluyendo factores como la luz y el agua que afectan la producción. Explica que los olivos son transportados a tierras fértiles para una mayor producción y luego procesados. Detalla que el aceite de oliva se extrae de las aceitunas maduras y se somete a un proceso de prensado y refinado para mejorar la calidad. Finalmente, señala que el aceite de oliva se exporta principalmente a otros países debido a que la comercialización interna no es tan
Daniela Bonilla es una estudiante de último año en la Universidad de Costa Rica. Está estudiando ciencias políticas y planea postularse para un puesto en el gobierno después de graduarse. Le encanta aprender sobre temas políticos y cómo funciona el sistema político de su país.
Bader Alkaabi is a mechanical planner seeking a position to utilize his maintenance experience. He has over 10 years of experience in maintenance roles including as a senior mechanic and maintenance supervisor. Currently he is a mechanical planner where he generates maintenance schedules, plans shutdowns and turnarounds, reviews projects and costs, and ensures optimal plant performance. Alkaabi is proficient in both Arabic and English, has computer skills, and has participated in ongoing training programs to expand his skills.
Hotel Arya Niwas is a family-run hotel located in Jaipur that has been operating for 25 years. It is known for providing quality accommodation in the heart of Jaipur. The hotel is managed by Arya Niwas and is a popular choice for visitors to Jaipur.
This document contains 12 lessons on leadership from General Colin Powell. Some of the key points made in the lessons include: good leaders make tough decisions and confront people who need confronting, even if it angers some; leaders should be accessible and address their subordinates' problems; leaders should not be afraid to challenge experts or follow management fads blindly; and a leader's optimism can have a multiplying positive effect on their organization. The overall message is that effective leadership requires making hard choices, addressing issues head-on, flexibility in management approach, and maintaining a positive outlook.
101 qualities of a leader A Lecture By Mr Allah Dad Khan Agriculture Expert ...Mr.Allah Dad Khan
101 qualities of a leader A Lecture By Mr Allah Dad Khan Agriculture Expert KPK at Peshawar Former DG Agri Extension and Visiting Professor AUP Peshawar
This document contains 18 lessons on leadership from General Colin Powell. Some of the key points made in the lessons include: being responsible sometimes means making difficult decisions that will upset people; a leader must be accessible to their employees and address their problems; do not be afraid to challenge experts, even in their own field; pay attention to details while also encouraging new ideas; and make decisions once you have 40-70% of the information rather than waiting for 100% certainty. Effective leadership involves taking responsibility, accessibility, challenging status quos, attention to details, timely decision making, and more.
Every institution is vulnerable to decline, regardless of past success. The document outlines five stages of institutional decline: 1) Hubris born of success, 2) Undisciplined pursuit of more, 3) Denial of risk and peril, 4) Grasping for salvation, and 5) Capitulation to irrelevance or death. It argues that decline can be harder to detect in early stages but easier to cure, while later stages are easier to detect but harder to cure. Reversing decline requires addressing the root causes at each stage through disciplined actions that add up over time, rather than searching for silver bullet solutions.
This document contains 18 lessons on leadership from General Colin Powell. Some of the key lessons include: being responsible sometimes means upsetting people; the day soldiers stop bringing you their problems is the day you have stopped leading them; don't be afraid to challenge experts, even in their own backyard; perpetually optimism is a force multiplier; and command is lonely as the buck stops with the leader. The document emphasizes that good leadership involves tough decisions, accessibility, challenging the status quo, attention to details, prudent risk-taking, and surrounding oneself with talented people.
This document contains 18 lessons on leadership from General Colin Powell. Some of the key points made in the lessons include: being responsible sometimes means making difficult decisions that will upset people; leaders should make themselves accessible to solve problems reported by subordinates; leaders should not be swayed by experts and elites and instead focus on accomplishing the mission; and leadership involves attracting talented people and empowering them to succeed or fail based on their efforts and contributions. The overall message is that effective leadership requires making tough choices, focusing on goals over processes, and enabling others to achieve great things through a combination of responsibility, accessibility, optimism, and talent development.
Discover 12 reasons why your culture is preventing you from being the organisation you want to be, awareness is the first step on the journey to redemption.
Patrick Lencioni’s best-selling book, “The Ideal Team Player,” describes three essential virtues for an
ideal employee; they should be humble, hungry, and smart (1). This combination, he claims, is a necessary
framework for any organization seeking to identify, hire and develop ideal team players,
General Colin Powell provides 13 lessons on leadership in the document. Some of the key points made include: being responsible as a leader sometimes means making difficult decisions that will upset people; leaders should make themselves accessible to solve problems reported by subordinates; leaders should not be afraid to challenge experts, even in their own fields; and that perpetual optimism is a force multiplier that improves organizational performance. The overall document provides advice on qualities of good leadership, such as making tough decisions, being approachable, encouraging new ideas, and maintaining a positive attitude.
Dear readers i have added this business leadership Bible ebook inorder to run smooth run of the business Hope you will like it and do remember to comments us. Yours respective comments will guide us and motivate me.
General Colin Powell provides lessons on leadership in a document containing 12 lessons. Some of the key points made in the lessons include: being responsible as a leader means making difficult decisions that will upset some people; real leaders make themselves accessible to address problems rather than building barriers; leaders should not be afraid to challenge experts and established ways of thinking; and a leader's optimism is powerful in motivating others.
The next stages of your journey to agile performance managementDavid Perks
In a transition from traditional performance management to agile performance management, there are people capabilities that need to be strengthened. This is because everybody leads in an agile environment, and usually leadership development training has not been available wholesale throughout the organisation. You don't need the capabilities in order to begin, but you do need the capabilities in order to master an agile culture and foster an agile performance management mindset among your people.
- Buffalo herds intentionally have their calves during rainy seasons when there is plentiful grass to support lactating cows, demonstrating care for their young. Leaders must champion development for all new recruits and roles.
- As the pathfinder, the leader determines where the herd moves next and must be willing to make difficult calls alone while considering the herd's survival.
- When threatened, buffalo alert the entire herd so calves and cows can shelter while younger males present a unified front. Leaders should alert the entire organization to threats, not keep people in the dark, to maintain trust and unity.
2 accelerating high performance team effectivenessmikegggg
This document summarizes an executive report on leadership and business strategy from The Beacon Group, a Canadian professional services firm. The report discusses high performance team effectiveness and provides analysis on developing effective leadership teams. It identifies key factors such as strategic clarity, cultural alignment, credibility, commitment, and accountability. It also provides models for measuring team effectiveness and offers suggestions for improving team performance.
Original article from the Flevy business blog can be found here:
http://flevy.com/blog/are-women-good-for-business/
Do women or men make better leaders?
Recently, McKinsey republished an article from 1976 entitled ‘ Sex bias – still in business ’ with the following 2014 introduction:
Despite much talk of equal opportunity for women, discrimination persists in business. This 1976 McKinsey Quarterly article, part of a series celebrating our 50th anniversary, shows how companies should correct disparities that are illegal, immoral, and bad for business.
Curious as to how a 38 year old article could offer fresh and relevant insights into a subject close to my heart, I sat down with keen anticipation to read it. My enthusiasm was quickly dispelled by tedium and increasing frustration. The article was too predictable. It gave a prescription of organisational measures to create greater opportunities for women, but the only reason it gave for doing so was ‘unfairness’ and the need to conform with legislation. I struggled to understand why McKinsey were bothering to republish it in 2014 – it certainly did not provide thought leadership..
Whilst the right of women to equal opportunities is undeniable there are even more positive and compelling reasons to advance their role in business. Ask yourself whether ‘the fairer sex’ or ‘the testosterone-fuelled sex’ are likely to fare better on the following, research-validated characteristics of Top 1% companies:
• Decisions, which can occasionally be bold and radical, are made on the basis of quiet, calm insight and understanding, not bravado.
• There is an holistic culture with a long-term, nurturing perspective and a recognition of the constant need to improve and to learn, personally and collectively.
• Staff regard the company as if it was their family and describe it with affection as an open, honest and supportive environment in which standards are high, but everyone’s contribution is valued.
This document discusses the importance of leadership and rebuilding trust in organizations. It notes a decline in trust in both private and public sector leaders. To rebuild trust, leaders must focus on credibility, which is built through transparency, diversity of input, empathy, and focusing on how decisions are made, not just outcomes. The document provides several suggestions for leadership, including getting outside the organization to understand frontline perspectives, being willing to disrupt the status quo, focusing on culture and values, and making a meaningful difference.
General Colin Powell provides lessons on leadership based on his experience. In the first lesson, he argues that being a responsible leader sometimes means making difficult decisions that upset people, but avoiding tough choices to avoid conflict is a sign of mediocrity. The second lesson states that leaders must be accessible to their subordinates and address their problems, otherwise the subordinates will lose confidence in the leader. The third lesson advises leaders to not be swayed by experts and elites who can become detached from reality.
Similar to 4 the devastating cost of bias in leadership (20)
Six "Wicked Questions" Every Leader Must Askmikegggg
This document discusses six "wicked questions" that leaders must ask themselves to assess their leadership fitness. It summarizes the questions as assessing whether leaders are: 1) clear-headed and able to rise above distractions; 2) using the right lens and not distorting reality; 3) being totally honest, including telling difficult truths; 4) ensuring their culture has evolved with the times; 5) banishing complacency; and 6) continuously breaking new ground and innovating. It encourages leaders to abandon perfection, focus on asking better questions, keep things in constant flux, and continually experiment.
The Predictable Passages of Organizational Transformationmikegggg
The document discusses the predictable phases and passages of organizational transformation. It outlines three phases - the getting ready phase, beginning to perform phase, and determination phase - each with three passages that must be navigated. The passages involve issues like concern, confrontation, early success, and plateaus. The document provides advice on building a guiding coalition, focusing resources, and sustaining transformation through vigilance and avoiding complacency.
The document discusses how Canada's national brand is an underutilized asset that Canadian companies could leverage more when competing globally. It notes that only 23% of Canadian trade is outside of the US and many mid-sized Canadian companies are not operating internationally. The author argues Canadian companies need to embrace more ambition and take risks like "hidden champions" - small companies from around the world that have achieved significant market share in niche industries through traits like strong leadership, high performance standards, focus, innovation, and an ability to adapt. Canadian businesses are encouraged to learn from these companies and better promote their own operations under the respected Canada brand.
3 solving canada's business crisis the brutal factsmikegggg
This document discusses Canada's declining productivity and competitiveness on the global business stage. It cites data from organizations like Deloitte and the OECD showing Canada's productivity growth lagging countries like the US, Korea, and others. Canada's businesses are not growing to the scale needed to compete globally, with only a small percentage considered "high growth". The document calls on Canadian business leaders to wake up and address this productivity crisis through increased investment and a renewed focus on growth in order to reverse these trends and perform to Canada's potential.
1 defining the human capital leader of tomorrow.docmikegggg
This document discusses the need for organizations to modernize the role of the Chief Human Resources Officer (CHRO) to focus on strategic human capital management rather than administrative tasks. It notes that while some large organizations have advanced the CHRO role, most have not kept up with changing needs. The document advocates for raising standards around human capital practices, redefining the CHRO mandate, and holding organizations accountable in the same way they are for financial practices. It presents a vision of the future where the CHRO will play a key role in strategic planning, talent management, and ensuring the organization attracts and retains top human capital.
The document discusses how the nature of work and talent needs are changing due to factors like globalization, technology, and an aging workforce. It argues that businesses need to develop new strategies to attract and develop talent, such as creating apprenticeship programs, bolstering co-op opportunities, and considering job sharing positions. The future competitive advantage for companies will depend on how well they can attract and engage human capital.
1. The document summarizes the findings of a study conducted by The Beacon Group on organizational effectiveness.
2. The study examined seven organizations and found that lack of focus was the top issue, with an average score of 52% across organizations. Business architecture and organizational culture also scored relatively low.
3. Key findings included that silos negatively impact performance, senior leaders fail to align frontline managers, accountability is lacking, and strategic decisions are not well communicated.
This document discusses the powerful influence of perspective and how changing one's perspective can impact choices and outcomes. It argues that in an uncertain world, one thing we can control is how we view and interpret the world. Leaders must be able to adapt their perspective when conditions change in order to make better decisions and navigate challenges successfully. The document provides several examples of how failing to change one's perspective can lead to negative consequences in business. It emphasizes the importance of being open to different points of view and constantly scanning the environment to avoid blindness.
The document discusses how leadership needs to change from an emphasis on order and control to one focused on improvisation, flexibility, and collaboration like jazz musicians. Leaders must let go of rigid processes and instead cultivate skills like imagination, trusting intuition, and going with the flow to navigate today's unpredictable environment. By embracing creative chaos, abandoning routines, and valuing improvisation over perfection, leaders can transform their organizations into "learning systems" that can adapt successfully to constant change.
3 blind spots, bias & bravado – a toxic combinationmikegggg
This document discusses the importance of developing coherent, effective strategic plans and overcoming common pitfalls that lead to bad strategy. It notes that many organizations confuse bold ambitions with good strategy and fail to address their core challenges. The document advocates for strategic honesty, candor, and focus to identify an organization's most pressing problems and applying maximum effort to solving them. This involves acknowledging weaknesses, vigorous debate, and making tough strategic choices instead of trying to mitigate all risks.
This document discusses the need for "unreasonable people" - those with a growth mindset who thrive on challenges - to lead businesses in today's uncertain environment. It references research showing that a growth mindset and determination are better predictors of success than IQ or talent. While most seek certainty, the pursuit of it is flawed and limits consideration of alternatives. Embracing ambiguity in decision making and developing leaders who can suspend judgment is important. A diversity of personal experiences helps form the neural pathways that allow for novel solutions by connecting ideas in new ways.
This document summarizes the key ideas from an executive report on leadership and business strategy from The Beacon Group. The report argues that organizations need to shift their focus from managing current job performance to identifying future potential in employees. It says talent identification and development will be more important for success in the future due to increasing change and uncertainty. The report provides suggestions for organizations to invest more in evaluating employee potential, introduce more rigorous talent identification processes, and reward those who excel at identifying future talent.
Defining the Human Capital Leader of Tomorrow.docmikegggg
This document discusses the need for organizations to modernize the role of the Chief Human Resources Officer (CHRO) to focus on strategic human capital management rather than administrative tasks. It notes that while some large organizations have advanced the CHRO role, most have not kept up with changing needs. The document advocates for raising standards around human capital practices, redefining the CHRO mandate, and holding organizations accountable in the same way they are for financial practices. It presents a vision of the future where the CHRO will play a key role in strategic planning, talent management, and ensuring the organization attracts and retains top human capital.
1. Navigate the FutureTM
“The Devastating Cost of Bias in Leadership “
Issue 5 - Volume 4
Winter 2013
Executive Report on Leadership & Business Strategy
2. The job of the business leader has never been an easy one and, with each cascading
wave of change in the economic, technological and social environments, it gets even
harder. The natural evolution of business requires the leadership “model” to change
with the times and, so, the supporting competencies must change along with it.
Unfortunately, too many leaders are failing to keep pace with these rapidly accelerating
and unfamiliar changes, and find themselves ill-equipped for the challenges they
face.
The failure to reinvent has been the downfall of many a leader!
Today, the complexity of markets and the rising demands on business can easily tempt
even the best leader to become intoxicated with stockpiles of information, and
overwhelmed if they do not keep a clear head. Leaders need to rise above the noise
and distraction that surrounds them, and maintain their perspective and objectivity
in the midst of unrelenting pressures.
The question might very well be “What must the leader watch for?”. The answer would
be “bias”. Bias in how they view the world, how they frame the challenges, how they
arrive at decisions, and bias in their judgment, including their judgment on people.
This issue of Navigate the Future™ is an attempt to help focus the minds of leaders
on the toxic impact of bias, and explain the things which can be done to purge it.
R. Douglas Williamson
Chief Executive Officer
In Our View ...
3. As shocking as it may be to admit, we all begin our professional lives imperfect in
many different ways. Some of us work on our imperfections and become better over
time. Some of us do not! The difference can depend on those we surround ourselves
with and learn from, or it can be in how introspective, aware and willing we are
about our own faults and shortcomings. We have all seen leaders who are otherwise
quite brilliant, but we succumb to the mysterious dark forces of delusion and denial.
It is not only sad, but it is also very avoidable!
Almost always, the failure to banish our imperfections causes us to fall short of our
potential or, even worse, destroy the potential of others around us.
• Bias is a leadership disease - it can cripple and kill.
• It comes in various forms - often times well hidden from view.
• Leaders who suffer from bias must take the first step – acknowledgement.
Bias must be a significant problem in society because, if you Google “overcoming
bias”, you get almost six million hits. You can go to www.overcomingbias.com, or
any of the other bias related sites, but we wanted to share some thinking on what
we consider to be the “Big Five” biases related to business leadership.
Action-oriented Bias I Interest Bias I Pattern-recognition Bias
Stability Bias I Social Bias
There are many others, but for the bias novice – this is a good starting point!
The Form and Nature of Bias ...
4. We have all seen instances when someone rushes into action and, in a “blink” (to
quote Malcolm Gladwell), jumps to a conclusion because they feel compelled to act, as
if driven by some crazy, internal force that defies logic to the more thoughtful among
us.
The often revered Type A leader is particularly vulnerable to this temptation.
While there is certainly much to be admired in the bold and the brave, it would be a
lot more comforting if we knew, for sure, they were not unwitting victims of a blinding
bias that increased the odds of mistake and failure. The answer, however, is not to slow
down and become more conservative or cautious, but rather to ensure they are not
ignoring important sources of decision making bias, such as:
• Excessive Optimism
- wrapped in the thick fog of naïveté
• Overconfidence
- fueled by ego, bravado and machismo
• Reckless Neglect
- warped by the miscalculation of repercussions
In the frenetic world in which we live, action is seen by some as the necessary antidote
to the sins of procrastination and indecisiveness. Hats off to the speedy, the bold and
the decisive, but if it is fuelled by hidden bias, the odds are a train wreck is on the
horizon and the cost could can be catastrophic.
Action-oriented Bias …
5. Interest Bias … ...
We all have personal interests and, sometimes, these interests can even contradict each
other, as well as collide with the interests of others. The human condition is fraught
with complexity based on either the misalignment or misunderstanding of interests. In
business, the added layers of complexity can sometimes make it difficult to understand
clashes of interest, let alone resolve them.
Outstanding leaders have a knack for knowing how to navigate this hornets’ nest of
twisted and conflicting interests. They are adept at seeking the common ground on which
to build, no matter how small that ground might be. They, as great diplomats in business
and politics, have always known how bridges of understanding can be built.
The principle biases buried in the interest realm include:
• Misaligned incentives
- causing improper responses to stimuli
• Inappropriate attachments
- to things, emotions and old mental models
• Misaligned perceptions of goals and outcomes
- resulting in confusion and poor prioritization
The art of building strong bonds of mutual interest is based on a belief that differences
are healthy, positive and necessary when you are in pursuit of an optimal outcome. It is
the energy inherent in the rub between conflicting forces that sparks the imagination,
and fuels breakthrough thinking.
6. Diversity of thought is the precious foundation on which to build innovative, game
changing solutions to the wicked problems that perplex others who get caught in the
tug of war between progress and nostalgia. The more people think in independent
ways, the more likely they are to see something different in the same situation. It is this
unique tapestry of perspectives that allows new insights to arise. Once presented, they
can often be the answer to the crippling paradox that may have paralyzed conventional
wisdom up to that point.
Unfortunately,thefactpeoplecanseedifferentpatternsinthesamepicture(orbusiness
case) can be a double-edged sword. The wishful thinking of pattern recognition bias
means people can be prone to seeing what they want to see.
Pattern recognition biases come in many forms and disguises.
• Confirmation bias
- choosing only the facts which support a favoured belief
• False analogies
- drawing comparisons when none exist
• Misleading experiences
- revising history to draw different conclusions
• Champion bias
- falling into the hero worship trap
Leaders need to draw out the biases by putting ideas and perceptions into open
competition with one another. This flies in the face of the friendly collaboration most
leaders seek, which often turns out to be a thin veneer of civility wrapped around a
core of mediocrity.
Pattern-recognition Bias …
7. How sweet and peaceful life would be if there were no bumps in the road, no
turbulence in flight, and no unexpected obstacles placed in our way. However, anyone
who has been in business for more than a nanosecond knows that is a pipe dream!
Yet – we still find leaders whose main purpose in life seems to be avoiding all
surprises, eliminating all risk and injecting the need for absolute certainty into every
vein of the organizational operating system. This preference for stability is a bias. It
can not only add to the cost of unexpected events, but can cause the organization
to be blindsided when the events of the future were actually predicable in advance.
The psychology of stability bias can best be described by reference to its many faces.
• Anchoring
- to an old paradigm or practice that is false
• Loss aversion
- to overestimate the loss and underestimate the gain
• Sunk cost fallacy
- the factoring of past costs into the future opportunity
equation
• Status quo bias
- defiance of the natural pressures of progress in favour of
tranquility
The pursuit of stability in a world that always has been, and will continue to be
unstable is a bias of ignorance that defies logic. Rather than seeking stability, the
best leaders know that reasonable risk requires reasonable assumptions about the
discontinuity of markets and the opportunity that sits rich in those very moments.
Stability Bias …
8. Humans prefer peace and harmony over conflict and discord. At times, we may even
prefer false harmony over hard facts and cold objectivity. The net result is, we often
chose to avoid the uncomfortable in order to buy time for the sun to rise and wash
away our anxiety.
The world of business is not built on the fairytale belief we can eliminate conflict
and disagreement and still achieve superior performance. In fact, high performing
organizational cultures require some grit in their wheels and a tolerance for heated
debate, especially in the presence of senior leaders.
The risk of social bias creeping into organizational culture is high. It presents itself
as:
• Groupthink
- a belief in consensus as the holy grail of decision making
• Sunflower management
- the tendency to keep things cheery in the presence of the
boss
• Passive aggressive malfeasance
- nodding heads while planting knives in the backs of others
• Superficial congeniality
- the desire to win favour by going along with the crowd
An organization which does not carefully tend to the poisonous elements of its
culture, and which reveal these and other social biases, is destined to find itself
irrelevant in a world where diversity is an asset, and new thinking is the secret to
serial success.
Social Bias ...
9. It should not surprise anyone to learn that senior leaders and executives can be
just as immature as their most junior employees. Scary thought when the stakes
are much higher on the executive floor than on the loading dock. While it might be
easy to sympathize with the pressures felt by executives who have incoming missiles
aimed squarely at their heads, it is not unreasonable to expect them to be able to
think clearly, even in the midst of crisis and confusion.
Yet – that is the exception rather than the norm!
Leaders need to excel at many things, but cognitive maturity is the least we can expect
of those whom have been entrusted with guiding our organizations. The number one
cause of poor judgment is bias, and the fact that bias impairs the decision making
acumen of leaders has not had enough discussion, debate or research.
As a result, it is left to leaders to police their own leadership teams and their
organizations. It only makes sense that tools and practices be put in place by leaders
to eliminate the risk of bias.
Cognitive maturity means:
• widening the intellectual lens
• broadening the diversity of ideas and insights
• deepening the experience repertoire of their team
Leaders need to work harder at examining the quality of their own decisions, as well
as those made at all levels below them.
Clear Heads & Cognitive Maturity …
10. There are many horrific diseases in our world, but the loss of your eyesight must
surely be among the more frightening and debilitating. Macular degeneration is a
disease that slowing shuts down your field of vision and leaves you with a blank spot
in the centre. And this is exactly what happens to some leaders!
Their biases block out the objectivity of good vision and distort, or even hide, some
of the most important information needed to make great decisions. Bias can cloud
the judgment of all of us, but it is especially damaging in the executive suite where
access to data, insights and experience should all come together into a rich pool from
which the leader can draw.
Too often, the greater the bias the harder it is to penetrate the walls of those cocooned
inside their false belief. In organizational life, there is rarely a reward given to those
who stick their neck out and express a contrary view – let alone dissent. The fallacy
in this logic is strange since the degree of risk is directly related to the accuracy of
how a situation is viewed.
Curing diseases of the eyesight is something we can work on as leaders. We are not
helpless victims on a one way road to irrelevance. Leaders can implement the same
type of rigorous discipline to eliminate bias that they use to eliminate problems in
other precious parts of the value creation equation across their business.
The starting point?
Overcoming our bias about the fact we have no biases to begin with!
Curing Macular Degeneration …
11. The biases that undermine strategic decision making often operate in full force
during meetings. The suggestions below, which were developed by Dan Lovallo of The
University of Sydney and Olivier Sibony of McKinsey, are useful.
Make sure the right people are involved
Ensure diversity of backgrounds, roles, risk aversion profiles, and interests. Cultivate
critics within the top team. Invite contributions based on expertise, not rank. Don’t
hesitate to invite expert contributors to come and present a point of view, without
attending the entire meeting.
For the portion of the meeting where a decision is going to be made, keep attendance
to a minimum, preferably with a team that has experience making decisions together.
This loads the dice in favour of depersonalized debate by eliminating executives’ fear
of exposing their subordinates to conflict, and also creates, over time, an environment
of trust among that small group of decision makers.
Assign homework
Make sure pre-decision due diligence is based on accurate, sufficient, and independent
facts, and on appropriate analytical techniques. Request alternatives and “out
of the box” plans—for example, by solicit input from outsiders to the decision-
making process. Consider setting up competing fact-gathering teams charged with
investigating opposing hypotheses.
Create the right atmosphere
As the final decision maker, ask others to speak up (starting with the most junior
person), show you can change your mind based on their input, and strive to create a
“peer-like” atmosphere. Encourage admissions of individual experiences and interests
that create possible biases. Encourage expressions of doubt, and create a climate
that recognizes reasonable people may disagree when discussing difficult decisions.
Encourage substantive disagreements on the issue at hand by clearly dissociating it
from personal conflict, using humour to defuse tension.
Steps to Take :: Actions to Consider
12. Manage the Debate
Before you get going, make sure everyone knows the meeting’s purpose (making
a decision) and the criteria you will be using to make that decision. For recurring
decisions (such as R&D portfolio reviews), make it clear to everyone that those
criteria include “forcing devices” (such as comparing projects against one another).
Take the pulse of the room - ask participants to write down their initial positions,
use voting devices, or ask participants for their “balance sheets” of pros and cons.
Use pre-mortem techniques to expand the debate. Promote counter anchoring by
postponing the introduction of numbers, if possible. As well, “reframe” alternative
courses of action as they emerge by making explicit “what you have to believe”
to support each of the alternatives. Pay attention to the use of comparisons and
analogies, limit the use of inappropriate ones (“inadmissible evidence”), and ask
for alternative suggestions. Force the room to consider opposing views. For vital
decisions, create an explicit role for one or two people—the “decision challengers.”
Follow up
Commit yourself to the decision. Debate should stop when the decision is made.
Connect individually with initial dissenters and make sure implementation plans
address their concerns, to the extent possible. Monitor pre–agreed upon criteria and
milestones to correct your course, or move on to backup plans.
Conduct a post-mortem on the decision once its outcome is known. Periodically,
step back and review decision processes to improve meeting preparation and
mechanics, using an outside observer to diagnose possible sources of bias.
13. The Beacon Group is a Canadian-based professional services firm supporting clients
throughout North America and around the world. We work with organizations in all
sectors and industries in the development of their business strategies and in leveraging
their investment in human capital. Our full line of service offerings ensures we are not
only able to help leaders understand the strengths, weaknesses and opportunities of their
organization, but also develop and deliver programs that address their key areas of concern.
Our Core Values
In all aspects of our client relationships we commit to being:
- Forward thinking | Pragmatically radical
Thought Leaders - Innovative | Audacious
Responsive - Fast acting | In touch
Agile – Enthusiastic | Nimble
Passionate - Loving what we do | Creating passion in others
Customer Driven – Dedicated, involved | Totally committed
The Beacon Group is ...
TALENT
TALENT ASSESSMENT &
PERFORMANCE ENHANCEMENT
PERFORMANCE + POTENTIAL
MAXIMIZING ORGANIZATIONAL HEALTH
&
IMPROVING BUSINESS PERFORMANCE
ORGANIZATIONAL TRANSFORMATION
& EFFECTIVENESS
TALENT IDENTIFICATION
& DEVELOPMENT
LEADERSHIP
MANAGEMENT TRAINING &
LEADERSHIP DEVELOPMENT
DESIGN + DELIVERY
CULTURE
ORGANIZATIONAL &
CULTURAL ASSESSMENT
ENGAGEMENT + FITNESS
STRATEGY
STRATEGIC THINKING &
PLANNING
FACILIATION + DIALOGUE
14. The Beacon Group is represented by a diverse group of talented individuals who come from a
wide variety of professional backgrounds. This breadth of knowledge and experience is what
we believe sets us apart.
Our essential goal is to assist senior leadership teams in their efforts to:
• Optimize — their strategic positioning and market opportunities.
• Maximize — long-term organizational health and effectiveness.
• Develop — overall leadership competency and fitness.
• Create — sustainable levels of superior performance.
We do this by partnering closely with our clients to ensure their strategic business objectives
are fully and adequately aligned with the capacity and capability of their people.
Our ultimate aim is to ensure leaders, at all levels within an organization, are better able to
understand the world in which they live, better able to make sense of the conditions they
face and better equipped to deal with challenges as they arise. As a result, we ensure they
are better able to influence their future and realize their potential.