The document provides four tips for offices to minimize bad debt: gather comprehensive demographic data from patients, allow multiple forms of communication for payment reminders, have patients sign a consent form, and request immediate co-pay payments. By implementing these strategies, offices can reduce outstanding receivables and build patient loyalty. Additional resources for more tips are available at icsystem.com.

1. 4 Tips
Your
Office
Can
Use
To
Minimize
Bad Debt

2. #1 Gather demographic data
Collect the
patient's date of
birth, current
address, Social
Security number,
phone number,
driver's license
number, and
email.

3. #2

4. …allowing contact via phone, letter,
fax, cell phone and text regarding
any delinquent payments.
#3 Have Patients/Customers sign a consent form…
Acquisition
of a

5. Collect as Much as You Can,
Right Away
Ask the Patient or Customer
to cover the co-pay amount
immediately.
#4

6. Put these strategies together and you
reduce your outstanding receivables while
developing loyal patients.

7. For more tips, check out icsystem.com