360 Degree Contracting
Leadership
COL Vernon Myers
MILDEP,
ACC-Orlando
22 November 2016
Agenda
• Purpose
• What Makes A Great Leader?
• Army 2025 Operational Environment
• Formation of ACC
• From the Presidents Desk to You!
• Are You a Technician or Leader?
• Army Leadership Defined
• Leadership Crisis
• What Can We Do About This Crisis?
• 360° Degree Contracting Leadership
• Leaders Must Be Good Followers!
• Conclusion
Purpose
Discuss Army Leaders and Leadership
Discuss 360° Degree Contracting
Leadership
What Makes A Great Leader?
Knowledge Skills
Attitude
Army 2025 Operational Environment
Counter Terrorism and Irregular
Warfare
Deter and Defeat Aggression
Project Power Despite Anti-
Access/Area Denial Challenges
Counter Weapons of Mass
Destruction (WMD)
Operate Effectively in
Cyberspace and Space
Maintain a Safe, Secure, and
Effective Nuclear Deterrent
Defend the Homeland and
Provide Support to Civil
Authorities
Provide a Stabilizing Presence
Conduct Stability and
Counterinsurgency Operations
Conduct Humanitarian, Disaster
Relief, and Other Operations
Prevent/Shape/Win
The Possible
Iran Conflict
India - Pak Conflict
Korea Conflict
Chemical/Bio Attack in CONUS
Failed State with Loose Nukes
Arab - Israeli Conflict
Kurdish Nation
China-Taiwan Conflict
Mass Migrations
Loss of US Forward Basing
The Unthinkable
Pandemic
Fall of the House of Saud
Hostile Pakistan/Pak-Iran Alliance
Nuclear Incident in CONUS
Destruction of Panama Canal
Russia-NATO Conflict
Central American Narco States
Nuclear Turkey/Saudi Arabia
Umma Awakening
The Probable
New Failing States
Episodic Terror Attack
Persistent Cyber Conflict
Humanitarian Crisis/Genocide
WMD Proliferation
Communist Cuba Fails
Cyber
Global Trends
A dynamic and rapidly changing security environment
Formation of the ACC
Defense Acquisition
Improvement Act (1986)
DOD Directive 5000.52
(1988)
Defense Management Review
(1989)
Initiatives established first education,
training, and experience requirements for
Contracting Officers. Also established
Functional Area 97 contracting.
Created framework for education, training, and
experience requirements for Contracting
Officers
Establishment of 51C (2006)
Modular Force Alignment (2006)
Establishment of Army
Contracting Agency (2002)
Defense
Acquisition
Workforce
Improvement Act
(1990)
Packard
Commission
(1986)
Formation of Army
Contracting Command
(2008)
Formation of
Expeditionary Contract
Command (2008)
Formation of Mission
and Installation
Contracting Command
(2008)
Identified urgent reforms needed in
organizational structure, size, training, and
effectiveness of current expeditionary
contracting force.
Gansler
Commission
UNCLASSIFIED
ACC Formed in 2008 to provide Structure & Organization for Civilian & Military Workforce
Assistant Secretary
of the Army for
Acquisition, Logistics
& Technology
UNCLASSIFIED
Agile – Proficient – Trusted
# of Personnel
Auth / On Board
Mil – 913 / 739
Civ – 5,058 / 5,961
*As of 31 Oct 12
Expeditionary Contracting
Command (ECC)
Huntsville, AL
Obligation: 2.29% People: 20%
Army Contracting Command (ACC)
Huntsville, AL
People: 4%
Army Materiel Command (AMC)
Huntsville, AL
Mission & Installation Contracting
Command (MICC)
Fort Sam Houston, TX
Obligation: 8.64% People: 22%
Army Contracting Command
Redstone
Huntsville, AL
Obligation: 33.9% People: 14%
Army Contracting Command
Aberdeen Proving Ground
Aberdeen, MD
Obligation: 19.9% People: 13%
Army Contracting Command
Rock Island
Rock Island, IL
Obligation: 15.9% People: 8%
Army Contracting Command
National Capitol Region
Alexandria, VA
Obligation: 2.43% People: 3%
Army Contracting Command
Warren
Warren, MI
Obligation: 14.1% People: 11%
Army Contracting Command
New Jersey
Picatinny Arsenal, NJ
Obligation: 2.53% People: 5%
7
GS-15
Army Contracting Command
Orlando
Orlando, FL
Francis Fierko
Mission Operations
Branch Chief
Kimberly Tedeschi
Workforce Support Branch
Chief
Lesley Sullivan
Policy
Branch Chief
Organizational Manpower Strength
(as of 18 Nov 16):
 155/173 DA Civilians & 2 SETA
Contractors
 9/8 Military (1-USAR)
 27 Unlimited Warrants/24 Limited
Warrants
ACC-Orlando
Joseph A. Giunta
Executive Director/PARC Thomas Bunch
Systems
Branch Chief
Michael Hunter
Business Management
Branch Chief
Mario Del Rey
Cost & Price
Branch Chief
Patricia Soucy
Source Selection
Center of Excellence
Branch Chief
Janice Stevenson
Property & Quality
Assurance Branch Chief
Michael Harris
Charlie & Delta
Deputy Director
Robert Casagrand
Alpha & Bravo
Deputy Director
Doug Greenwood
Alpha
Division Chief
Virginia Rosacia
Bravo
Division Chief
Pat Concilio
Charlie
Division Chief
Jack Rowe
Delta
Division Chief
COL Vernon Myers
Military Deputy
ACC
MG James E. Simpson
Commander
AMC
GEN Gustave F. Perna
HCA/Commander
MAJ Torrionne Reché
Alpha & Bravo
Military Deputy
CPT
Markly Jean-Charles
Charlie & Delta
Military Deputy
ACC-Orlando Organization
• Taking Care of Our Soldiers, Civilians, and their
Families
• Developing Capabilities to Counter Emerging Threats
• Meaningful Acquisition Reform
SECARMY PRIORITIES
(JUN 16)
• Readiness (Current Fight)
• Future Army (Future Fight)
• Take Care of the Troops (Always)
CSA PRIORITIES
(AUG 15)
• Strategic Readiness: AMC operationalizes its essential functions at
the tactical, operational, and strategic levels to assure sustainable
readiness
• Future Force: AMC is postured at echelon to support the future
force; enabling them to deter, assure, deny, and/or defeat any
adversary
• Soldiers and People: AMC ensures Logistics Corps Soldiers and
the Civilian Workforce are trained and ready to execute doctrinal and
directed missions in support of Army priorities and missions
CG, AMC PRIORITIES
(SEP 16)
CG, ACC PRIORITIES
(OCT 16)
• Readiness
• Develop a learning organization that is adaptive, flexible and
responsive; grow and develop a professional workforce
• Take care of our Soldiers, DA Civilians and our Families
• Develop a strategic streamlined contracting strategy for future force
with a customer focus
• To help the Commander-in-Chief make decisions
with wisdom and care
• To provide our warfighters with what they need to
fight and win our nation’s wars
• To ensure the welfare and dignity of our women
and men in uniform, their families, and the entire
DoD workforce
SECRETARY OF DEFENSE
PRIORITIES
(JUL 15)
From the Presidents’ Desk to YOU!
• Leader Development
• Contracting Efficiency
• Contract Administration
• Technical Skills
• Mandatory Training
EXEC. DIRECTOR, ACC-ORLANDO
PRIORITIES
(NOV 16)
GS-15
Article 1, Section 8 of US Constitutional
authorizes Congress to raise and support
Armies
General Order #3 delegates
responsibility to ASA(ALT) as the
Senior Procurement Executive
HCA delegates to Principal
Assistant Responsible for
Contracting (PARC)
Contracting Officer
executes the contract on
behalf of the
US Government
Title 10 U.S.C. Section
3014 states the SA is
responsible for Acquisition
PARC Issues Warrant to
Contracting Officer
Flow of Contracting Authority
SPE delegates to Head of
Contracting Activity (HCA)
Title 10 U.S.C Section 133
(c)(1) states the USD(AT&L)
is the DoD SPE
H.R. 3016
Title 10 U.S.C. Section 3016 ASA(ALT)
overall supervisory responsibility
10
Are You a Technician or Leader?
TECHNICIAN
LEADER
Great Technician
Bad Leader
Bad Technician
Bad Leader
Good Leader
Good Technician
Expert Leader
Master Technician
Bad Technician
Great Leader
Army Leadership Defined
Leadership is the process
of influencing people by
providing purpose,
direction, and motivation
while operating to
accomplish the mission and
improving the organization.
Army Leaders Defined
An Army leader is anyone,
who by virtue of assumed role
or assigned responsibility,
inspires and influences people
to accomplish organizational
goals. Army leaders motivate
people both inside and outside
the chain of command to
pursue actions, focus thinking,
and shape decisions for the
greater good of the
organization. GEN Ray Odierno
Chief of Staff, U.S. Army
Males
Females
Officers
Army Civilians
NCOs
Reserves
Active Component
Warrants
National Guard
We are All Army Leaders!!
Leadership Crisis
• $15B spent on Leadership
Development Programs by
Corporations and Government
organizations
• Many research studies state
that LD programs are NOT
effective:
– Senior leaders don’t believe it
works
– Successors are not being
prepared to move up the ladder
– 86% of HR and business leaders
see leadership shortfalls as a top-
three issue
Training & Development Magazine, March 2016, “How Do We Fix Our Leadership Crisis?” – Howard Prager
Who So Much to Get So Little?
• Lack of Top Management Commitment
– Senior leaders are investing $$, yet not ensuring LD programs fit
organizations’ needs, culture, stage of growth, and style.
• Lack of Management Support
– Immediate Supervisors and Senior Leaders are not involved in
LD programs – checking the box; no meaningful discussions
• Evaluation is lacking
– Organizations are not measuring LD program Return-on-
Investment
• Coaching and 360 Assessments are not used enough
– Reinforcement is lacking
• Content
– Content is being shrunk and slimmed down to the basics
– One-Size Fits All vs Needs of the individual
Training & Development Magazine, March 2016, “How Do We Fix Our Leadership Crisis?” – Howard Prager
What Can We Do About This Crisis?
CAN THE
ARMY
COUNT ON
YOU?
What Are You Going to Do with This Information?
• Are Mission Focused
• Understand 2nd & 3rd Order Effects
• Focus 2 Levels Up & Lead 1 Level Down
• Play the Hand They are Dealt
• Anticipate • Are Strategic Thinkers
• Lead by Example
• Set the Conditions for Future Success
• Are Lifelong Learners
• Take Initiative
How?
Leaders…
• Build Up Other Leaders
• Think Integration
• Follow-through
• Are Accountable
• Make Things Happen
360 °Degree Contracting Leadership
- Executes timely workload assignments;
- Leads Integrated Product Teams (IPT);
- Is empowered and owns requirements;
- Updates VCE and PCF timely;
- Responsible for providing quality documents;
- Performs research of policies/processes;
- Conducts Peer Reviews w/complete documents;
- Engages with Customers frequently;
- First line problem solver, elevates as necessary;
- Provides status updates to BC/DC;
- Responsible for development & contract acumen;
- Performs duties as assigned (taskers, etc).
Contracting Specialists
- Leads, manages, and develops team members;
- Assumes the responsibilities of a Warranted PCO;
- Responsible for workload assignments & timely actions;
- Responsible for work quality and review processes;
- Adheres to milestones and overcomes obstacles;
- Collaborates with internal and external stakeholders;
- Ensures team VCE and PCF input are timely;
- Holds daily/weekly team meetings, provides status updates;
- Identify gaps in knowledge and training;
- Respond to data call/verify data accuracy;
- Attends Division & Branch Chief meetings;
- Stays current on contracting policy changes.
Contracting Officers/Team Leaders
- Responsible for Division/Branch mission & people;
- Sets the tone and direction for the Division/Branch;
- Coaches, mentors, and develops leaders;
- Responsible for work quality & product reviews;
- Communicates via weekly Division/Branch meetings;
- Ensures fairness and accountability;
- Responds to data calls;
- Ensures all policies and procedures are followed;
- Manages Division/Branch workload assignments;
- Identifies & implements efficiencies/processes;
- Engages w/customers and forecasts requirements;
- Assumes Acting Director/Deputy/Division role, as req
Division/Branch Chiefs
- Responsible for overall mission and people;
- Sets the vision and direction for ACC-Orlando;
- Mentors, coaches, and develops leaders;
- Establishes clear lines of communication;
- Ensures fairness and EEO across the organization
- Responsible for enforcing accountability;
- Engages ACC HQs and Higher as necessary;
- Ensures workforces has tools, training, experience;
- Responsible for allocating resources appropriately;
- Thinks organizationally and strategically;
- Identifies gaps & removes obstacles for productivity
- Problem Solver-develops and implements solutions
Director/Deputy Directors
LAST BUT NOT
LEAST…
Leaders Must Be Good Followers
• Be trustworthy
• Exhibit loyalty
• Understand the leader’s
vision
• Be a team player
• Share responsibility
• Take pride in
accomplishment
QUESTIONS

360 Degree Contracting Leadership

  • 1.
    360 Degree Contracting Leadership COLVernon Myers MILDEP, ACC-Orlando 22 November 2016
  • 2.
    Agenda • Purpose • WhatMakes A Great Leader? • Army 2025 Operational Environment • Formation of ACC • From the Presidents Desk to You! • Are You a Technician or Leader? • Army Leadership Defined • Leadership Crisis • What Can We Do About This Crisis? • 360° Degree Contracting Leadership • Leaders Must Be Good Followers! • Conclusion
  • 3.
    Purpose Discuss Army Leadersand Leadership Discuss 360° Degree Contracting Leadership
  • 4.
    What Makes AGreat Leader? Knowledge Skills Attitude
  • 5.
    Army 2025 OperationalEnvironment Counter Terrorism and Irregular Warfare Deter and Defeat Aggression Project Power Despite Anti- Access/Area Denial Challenges Counter Weapons of Mass Destruction (WMD) Operate Effectively in Cyberspace and Space Maintain a Safe, Secure, and Effective Nuclear Deterrent Defend the Homeland and Provide Support to Civil Authorities Provide a Stabilizing Presence Conduct Stability and Counterinsurgency Operations Conduct Humanitarian, Disaster Relief, and Other Operations Prevent/Shape/Win The Possible Iran Conflict India - Pak Conflict Korea Conflict Chemical/Bio Attack in CONUS Failed State with Loose Nukes Arab - Israeli Conflict Kurdish Nation China-Taiwan Conflict Mass Migrations Loss of US Forward Basing The Unthinkable Pandemic Fall of the House of Saud Hostile Pakistan/Pak-Iran Alliance Nuclear Incident in CONUS Destruction of Panama Canal Russia-NATO Conflict Central American Narco States Nuclear Turkey/Saudi Arabia Umma Awakening The Probable New Failing States Episodic Terror Attack Persistent Cyber Conflict Humanitarian Crisis/Genocide WMD Proliferation Communist Cuba Fails Cyber Global Trends A dynamic and rapidly changing security environment
  • 6.
    Formation of theACC Defense Acquisition Improvement Act (1986) DOD Directive 5000.52 (1988) Defense Management Review (1989) Initiatives established first education, training, and experience requirements for Contracting Officers. Also established Functional Area 97 contracting. Created framework for education, training, and experience requirements for Contracting Officers Establishment of 51C (2006) Modular Force Alignment (2006) Establishment of Army Contracting Agency (2002) Defense Acquisition Workforce Improvement Act (1990) Packard Commission (1986) Formation of Army Contracting Command (2008) Formation of Expeditionary Contract Command (2008) Formation of Mission and Installation Contracting Command (2008) Identified urgent reforms needed in organizational structure, size, training, and effectiveness of current expeditionary contracting force. Gansler Commission UNCLASSIFIED ACC Formed in 2008 to provide Structure & Organization for Civilian & Military Workforce
  • 7.
    Assistant Secretary of theArmy for Acquisition, Logistics & Technology UNCLASSIFIED Agile – Proficient – Trusted # of Personnel Auth / On Board Mil – 913 / 739 Civ – 5,058 / 5,961 *As of 31 Oct 12 Expeditionary Contracting Command (ECC) Huntsville, AL Obligation: 2.29% People: 20% Army Contracting Command (ACC) Huntsville, AL People: 4% Army Materiel Command (AMC) Huntsville, AL Mission & Installation Contracting Command (MICC) Fort Sam Houston, TX Obligation: 8.64% People: 22% Army Contracting Command Redstone Huntsville, AL Obligation: 33.9% People: 14% Army Contracting Command Aberdeen Proving Ground Aberdeen, MD Obligation: 19.9% People: 13% Army Contracting Command Rock Island Rock Island, IL Obligation: 15.9% People: 8% Army Contracting Command National Capitol Region Alexandria, VA Obligation: 2.43% People: 3% Army Contracting Command Warren Warren, MI Obligation: 14.1% People: 11% Army Contracting Command New Jersey Picatinny Arsenal, NJ Obligation: 2.53% People: 5% 7 GS-15 Army Contracting Command Orlando Orlando, FL
  • 8.
    Francis Fierko Mission Operations BranchChief Kimberly Tedeschi Workforce Support Branch Chief Lesley Sullivan Policy Branch Chief Organizational Manpower Strength (as of 18 Nov 16):  155/173 DA Civilians & 2 SETA Contractors  9/8 Military (1-USAR)  27 Unlimited Warrants/24 Limited Warrants ACC-Orlando Joseph A. Giunta Executive Director/PARC Thomas Bunch Systems Branch Chief Michael Hunter Business Management Branch Chief Mario Del Rey Cost & Price Branch Chief Patricia Soucy Source Selection Center of Excellence Branch Chief Janice Stevenson Property & Quality Assurance Branch Chief Michael Harris Charlie & Delta Deputy Director Robert Casagrand Alpha & Bravo Deputy Director Doug Greenwood Alpha Division Chief Virginia Rosacia Bravo Division Chief Pat Concilio Charlie Division Chief Jack Rowe Delta Division Chief COL Vernon Myers Military Deputy ACC MG James E. Simpson Commander AMC GEN Gustave F. Perna HCA/Commander MAJ Torrionne Reché Alpha & Bravo Military Deputy CPT Markly Jean-Charles Charlie & Delta Military Deputy ACC-Orlando Organization
  • 9.
    • Taking Careof Our Soldiers, Civilians, and their Families • Developing Capabilities to Counter Emerging Threats • Meaningful Acquisition Reform SECARMY PRIORITIES (JUN 16) • Readiness (Current Fight) • Future Army (Future Fight) • Take Care of the Troops (Always) CSA PRIORITIES (AUG 15) • Strategic Readiness: AMC operationalizes its essential functions at the tactical, operational, and strategic levels to assure sustainable readiness • Future Force: AMC is postured at echelon to support the future force; enabling them to deter, assure, deny, and/or defeat any adversary • Soldiers and People: AMC ensures Logistics Corps Soldiers and the Civilian Workforce are trained and ready to execute doctrinal and directed missions in support of Army priorities and missions CG, AMC PRIORITIES (SEP 16) CG, ACC PRIORITIES (OCT 16) • Readiness • Develop a learning organization that is adaptive, flexible and responsive; grow and develop a professional workforce • Take care of our Soldiers, DA Civilians and our Families • Develop a strategic streamlined contracting strategy for future force with a customer focus • To help the Commander-in-Chief make decisions with wisdom and care • To provide our warfighters with what they need to fight and win our nation’s wars • To ensure the welfare and dignity of our women and men in uniform, their families, and the entire DoD workforce SECRETARY OF DEFENSE PRIORITIES (JUL 15) From the Presidents’ Desk to YOU! • Leader Development • Contracting Efficiency • Contract Administration • Technical Skills • Mandatory Training EXEC. DIRECTOR, ACC-ORLANDO PRIORITIES (NOV 16) GS-15
  • 10.
    Article 1, Section8 of US Constitutional authorizes Congress to raise and support Armies General Order #3 delegates responsibility to ASA(ALT) as the Senior Procurement Executive HCA delegates to Principal Assistant Responsible for Contracting (PARC) Contracting Officer executes the contract on behalf of the US Government Title 10 U.S.C. Section 3014 states the SA is responsible for Acquisition PARC Issues Warrant to Contracting Officer Flow of Contracting Authority SPE delegates to Head of Contracting Activity (HCA) Title 10 U.S.C Section 133 (c)(1) states the USD(AT&L) is the DoD SPE H.R. 3016 Title 10 U.S.C. Section 3016 ASA(ALT) overall supervisory responsibility 10
  • 11.
    Are You aTechnician or Leader? TECHNICIAN LEADER Great Technician Bad Leader Bad Technician Bad Leader Good Leader Good Technician Expert Leader Master Technician Bad Technician Great Leader
  • 12.
    Army Leadership Defined Leadershipis the process of influencing people by providing purpose, direction, and motivation while operating to accomplish the mission and improving the organization.
  • 13.
    Army Leaders Defined AnArmy leader is anyone, who by virtue of assumed role or assigned responsibility, inspires and influences people to accomplish organizational goals. Army leaders motivate people both inside and outside the chain of command to pursue actions, focus thinking, and shape decisions for the greater good of the organization. GEN Ray Odierno Chief of Staff, U.S. Army
  • 14.
  • 15.
    Leadership Crisis • $15Bspent on Leadership Development Programs by Corporations and Government organizations • Many research studies state that LD programs are NOT effective: – Senior leaders don’t believe it works – Successors are not being prepared to move up the ladder – 86% of HR and business leaders see leadership shortfalls as a top- three issue Training & Development Magazine, March 2016, “How Do We Fix Our Leadership Crisis?” – Howard Prager
  • 16.
    Who So Muchto Get So Little? • Lack of Top Management Commitment – Senior leaders are investing $$, yet not ensuring LD programs fit organizations’ needs, culture, stage of growth, and style. • Lack of Management Support – Immediate Supervisors and Senior Leaders are not involved in LD programs – checking the box; no meaningful discussions • Evaluation is lacking – Organizations are not measuring LD program Return-on- Investment • Coaching and 360 Assessments are not used enough – Reinforcement is lacking • Content – Content is being shrunk and slimmed down to the basics – One-Size Fits All vs Needs of the individual Training & Development Magazine, March 2016, “How Do We Fix Our Leadership Crisis?” – Howard Prager
  • 17.
    What Can WeDo About This Crisis? CAN THE ARMY COUNT ON YOU? What Are You Going to Do with This Information?
  • 18.
    • Are MissionFocused • Understand 2nd & 3rd Order Effects • Focus 2 Levels Up & Lead 1 Level Down • Play the Hand They are Dealt • Anticipate • Are Strategic Thinkers • Lead by Example • Set the Conditions for Future Success • Are Lifelong Learners • Take Initiative How? Leaders… • Build Up Other Leaders • Think Integration • Follow-through • Are Accountable • Make Things Happen
  • 19.
    360 °Degree ContractingLeadership - Executes timely workload assignments; - Leads Integrated Product Teams (IPT); - Is empowered and owns requirements; - Updates VCE and PCF timely; - Responsible for providing quality documents; - Performs research of policies/processes; - Conducts Peer Reviews w/complete documents; - Engages with Customers frequently; - First line problem solver, elevates as necessary; - Provides status updates to BC/DC; - Responsible for development & contract acumen; - Performs duties as assigned (taskers, etc). Contracting Specialists - Leads, manages, and develops team members; - Assumes the responsibilities of a Warranted PCO; - Responsible for workload assignments & timely actions; - Responsible for work quality and review processes; - Adheres to milestones and overcomes obstacles; - Collaborates with internal and external stakeholders; - Ensures team VCE and PCF input are timely; - Holds daily/weekly team meetings, provides status updates; - Identify gaps in knowledge and training; - Respond to data call/verify data accuracy; - Attends Division & Branch Chief meetings; - Stays current on contracting policy changes. Contracting Officers/Team Leaders - Responsible for Division/Branch mission & people; - Sets the tone and direction for the Division/Branch; - Coaches, mentors, and develops leaders; - Responsible for work quality & product reviews; - Communicates via weekly Division/Branch meetings; - Ensures fairness and accountability; - Responds to data calls; - Ensures all policies and procedures are followed; - Manages Division/Branch workload assignments; - Identifies & implements efficiencies/processes; - Engages w/customers and forecasts requirements; - Assumes Acting Director/Deputy/Division role, as req Division/Branch Chiefs - Responsible for overall mission and people; - Sets the vision and direction for ACC-Orlando; - Mentors, coaches, and develops leaders; - Establishes clear lines of communication; - Ensures fairness and EEO across the organization - Responsible for enforcing accountability; - Engages ACC HQs and Higher as necessary; - Ensures workforces has tools, training, experience; - Responsible for allocating resources appropriately; - Thinks organizationally and strategically; - Identifies gaps & removes obstacles for productivity - Problem Solver-develops and implements solutions Director/Deputy Directors
  • 20.
  • 21.
    Leaders Must BeGood Followers • Be trustworthy • Exhibit loyalty • Understand the leader’s vision • Be a team player • Share responsibility • Take pride in accomplishment
  • 22.