The document discusses the transformation of distribution system operators (DSOs) to actively manage distributed energy resources on the grid. It notes that as more renewable generation and electric vehicles are connected, the distribution grid will no longer behave as a "copper plate" and DSOs will need new competencies in real-time forecasting, flexibility procurement, and grid-customer interactions. It also addresses challenges around grid tariffs, data access and standardization, platform selection, and ensuring the transformation is affordable and equitable for all customers.