3 lessons on effective communication
for engineers
Nikolay Stoitsev, Engineering Manager at Halo Diagnostics
We communicate a lot
We communicate a lot
… with each other
We communicate a lot
… with each other
… with our managers
We communicate a lot
… with each other
… with our managers
… with non-tech people
We communicate a lot
… with each other
… with our managers
… with non-tech people
… with clients
What’s up?
What is the progress?
Can you give me a quick update?
#1 Building
Trust
Transparency
is the key
Frequent
status updates
Overcommunicate
Something you don’t
know?
1. Admit you aren't certain.
2. Own the follow-up to determine the answer.
3. Give a timeline for when you will follow up.
4. Deliver a correct, concise, and thoughtful
response.
Be proactive
… please, improve the quality of
the product
#2 Manage
Expectations
What is expected
from you?
Explain how you are
going to achieve it
Example:
Please, improve the
quality of the product
Requirements
facilitation
Example:
Please, implement a
feature to search
for photos
#3 Improve and
scale your
communication
Code review
your communication
Write documentation
Filememos
Thanks!

3 lessons on effective communication for engineers