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Technology-mediated
 services for older in
   outlying villages

Arja Kilpeläinen, Prague 2012
 As a context Northern Finland
 Viewpoint of social work
 Couple of examples
 Social work, information technology and
  education




               Arja Kilpeläinen Prague      2
• I’m coming
  from..




                                         3
               Arja Kilpeläinen Prague
Where do people live in Lapland?


• Population:
        183 488 (2010)
• Density 2,0                                      about 40% of
  inhabitants / km²                                people



                                                    about 60% of
                                                    people


                         Arja Kilpeläinen Prague                   4
   advantages                                  demands
    › same services to                           › decent infrastructure
      everybody                                  › user-friendly interface
    › the best know-how to                       › education (workers and
      every area                                   clients)
   but                                          › new way to work / act
                                                   (digi-native generation
    › the knowlegde of local
                                                   versus earlier)
      circumstances
                                                 › courage to think and try
    › facelessness 
                                                   something new
      responsibility?

                   Arja Kilpeläinen Prague                                    5
› started in Kemijärvi 2006;
  expanded to Rovaniemi and
  Tornio 2007, at this moment
  also in Enontekiö, Inari,
  Kemi, Muonio, Hailuoto,
  Haukipudas, Kempele,
  Kiiminki, Liminka, Lumijoki,
  Muhos, Oulu, Oulunsalo,
  Tyrnävä
› citizens have possibilities to
  ask
› authorities answer in secure
  environment

                  Arja Kilpeläinen Prague   6
 citizens are able to calculate do they get sosial
  assistance
 approximately, not final desicion
 quite popular and widely used
 many municipalities have this calculator in
  web-pages
 is this technology-mediated service?



                Arja Kilpeläinen Prague               7
   at the national level the utilisation of ICT in the
    production of social services is still relatively
    low
     › mostly forms to print or to fill out online
     › some portals to get information (both
       professionals and citizens)
     › virtual self-help groups
     › professional helping via internet
                  Arja Kilpeläinen Prague                 8
Areas
of e-
expertise
in social
work




  Arja Kilpeläinen Prague   9
25 students (studying in addition to the work)

Operating time 1.5.2011-31.12.2013

Students get dual competence:

       1) qualification of social worker

       2) how to use applied IT in social work




            Arja Kilpeläinen Prague              10
Thank you! Kiitos!
                    Arja Kilpeläinen
           arja.kilpelainen@ulapland.fi




                                          11
Arja Kilpeläinen Prague

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3 kilpelainen- prague2012

  • 1. Technology-mediated services for older in outlying villages Arja Kilpeläinen, Prague 2012
  • 2.  As a context Northern Finland  Viewpoint of social work  Couple of examples  Social work, information technology and education Arja Kilpeläinen Prague 2
  • 3. • I’m coming from.. 3 Arja Kilpeläinen Prague
  • 4. Where do people live in Lapland? • Population: 183 488 (2010) • Density 2,0 about 40% of inhabitants / km² people about 60% of people Arja Kilpeläinen Prague 4
  • 5. advantages  demands › same services to › decent infrastructure everybody › user-friendly interface › the best know-how to › education (workers and every area clients)  but › new way to work / act (digi-native generation › the knowlegde of local versus earlier) circumstances › courage to think and try › facelessness  something new responsibility? Arja Kilpeläinen Prague 5
  • 6. › started in Kemijärvi 2006; expanded to Rovaniemi and Tornio 2007, at this moment also in Enontekiö, Inari, Kemi, Muonio, Hailuoto, Haukipudas, Kempele, Kiiminki, Liminka, Lumijoki, Muhos, Oulu, Oulunsalo, Tyrnävä › citizens have possibilities to ask › authorities answer in secure environment Arja Kilpeläinen Prague 6
  • 7.  citizens are able to calculate do they get sosial assistance  approximately, not final desicion  quite popular and widely used  many municipalities have this calculator in web-pages  is this technology-mediated service? Arja Kilpeläinen Prague 7
  • 8. at the national level the utilisation of ICT in the production of social services is still relatively low › mostly forms to print or to fill out online › some portals to get information (both professionals and citizens) › virtual self-help groups › professional helping via internet Arja Kilpeläinen Prague 8
  • 9. Areas of e- expertise in social work Arja Kilpeläinen Prague 9
  • 10. 25 students (studying in addition to the work) Operating time 1.5.2011-31.12.2013 Students get dual competence: 1) qualification of social worker 2) how to use applied IT in social work Arja Kilpeläinen Prague 10
  • 11. Thank you! Kiitos! Arja Kilpeläinen arja.kilpelainen@ulapland.fi 11 Arja Kilpeläinen Prague