The document discusses technology-mediated social services for older residents in remote villages in Northern Finland from the perspective of social work. It provides examples of online social service calculators that allow citizens to estimate their eligibility for social assistance. While such services increase access, challenges include needing adequate infrastructure, user-friendly interfaces, education for workers and clients, and adapting to more technology-focused generations. The presentation also notes a job training program that provides dual qualifications in social work and use of information technology in the field.