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HUMAN RESOURCE MANAGEMENT
Dr. Nadia Nasir
Department of Management Sciences
CHAPTER 3 : JOB ANALYSIS
A job analysis is the
process used to collect
information about the
duties, responsibilities,
necessary skills,
outcomes, and work
environment of a
particular job
2
Video: Job Analysis
3
 Element.
 Task.
 Duty.
 Position.
 Job.
 Occupation.
 Job family.
 Smallest practical unit into which
any work activity can be
subdivided.
 Example: Job element for a pay
roll manager is signing the pay
checks each pay period.
 When several elements are
combined to produce a
predetermined output, an
employee has completed a task.
 An identifiable unit of work
activity that is produced
through the application of a
composite of methods,
procedures, techniques.
 Example: A task for a house
keeping staff might be to carry
out regular cleanliness of his
area of responsibility.
 Several distinct tasks that are
performed by an individual to
complete a work activity for
which he or she is responsible.
This involves performing all of
the elements & tasks required
to fulfill this responsibility.
 Example: One of the duties of
pay roll manager is to process
the pay roll each pay period.
 The combination of all the duties
required of one person in
performing a job referred to as
position.
 Example: Each person in the
organization holds a position. The
position of Compensation policy
Administrator could include
ensuring the integrity of the data
used to compute the amount of
pay, verifying the accuracy of
deductions and physically
processing the payroll.
 A job is a group of positions that
are similar enough with respect to
their job elements, tasks and duties
to be covered by the same job
description.
 Example: More than one person in
an organization can hold the same
job. Several employees in an
organization may perform the job
of night-shift supervisors.
 JOB: Pay roll manager.
 An occupation is a combination of
job across organizations based on
the skills, efforts, and
responsibilities required by the
jobs.
 Example: Pay roll manager may be
called a benefit coordinator in
another organization, even though
he or she performs the same job
elements, tasks, and duties.
 A category in which similar
occupations are grouped
together.
 Example: Compensation
specialist can be combined
with other occupations in
the field of Human Resource
(staffing specialist) and
placed into a job family of
human resource
professional.
DUTY: PAYROLL PROCESSING
OCCUPATION: COMPENSATION SPECIALIST
JOB: PAY ROLL MANAGER
POSITION: COMPENSATION POLICY ADMINISTRATOR
TASK: PREPARING FORMS
ELEMEMT: SIGNING PAY CHEQUES
JOB FAMILY: HUMAN RESOURCE PROFESSIONAL
The Basics of Job Analysis
Job analysis is the procedure through which you determine
the duties of the positions and the characteristics of the
people to hire for them.
 Work activities
 Behaviors
 Machines, tools, equipment, and work aids
 Performance standards
 Job context
 Human requirements
13
Components of Job Analysis
JOB DESCRIPTION
 Statement of tasks, duties, responsibilities, &
context of the job
JOB SPECIFICATION
 KSA required to perform the job satisfactorily
JOB EVALUATION
 Comparison of relative value of jobs in organization
for making compensation decisions
14
Uses of Job Analysis Information
 Recruitment and selection
 Equal Employee Opportunity compliance
 Performance appraisal
 Compensation
 Training
15
Methods for Collecting Job
Analysis Information
 Interviews
 Questionnaires
 Observation
 Diary/logs
 Internet-based
16
Method for collecting job analysis information
Interviews Questionnaires Observations Diary/Log
17
Explain how you would write a job
description.
Activity:
 Conduct a Job Analysis of
the instructor’s job
18
Activity: Cont.
 Conduct a Job Analysis of
the instructor’s job
19
Writing Job Descriptions
 Job identification/Title
 Job summary
 Relationships
 Job specifications
 Responsibilities and duties
o Authority
 Performance standards &
working conditions
20
QUESTIONS

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3- Job Analysis.pptx

  • 1. HUMAN RESOURCE MANAGEMENT Dr. Nadia Nasir Department of Management Sciences CHAPTER 3 : JOB ANALYSIS
  • 2. A job analysis is the process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job 2
  • 4.  Element.  Task.  Duty.  Position.  Job.  Occupation.  Job family.
  • 5.  Smallest practical unit into which any work activity can be subdivided.  Example: Job element for a pay roll manager is signing the pay checks each pay period.  When several elements are combined to produce a predetermined output, an employee has completed a task.
  • 6.  An identifiable unit of work activity that is produced through the application of a composite of methods, procedures, techniques.  Example: A task for a house keeping staff might be to carry out regular cleanliness of his area of responsibility.
  • 7.  Several distinct tasks that are performed by an individual to complete a work activity for which he or she is responsible. This involves performing all of the elements & tasks required to fulfill this responsibility.  Example: One of the duties of pay roll manager is to process the pay roll each pay period.
  • 8.  The combination of all the duties required of one person in performing a job referred to as position.  Example: Each person in the organization holds a position. The position of Compensation policy Administrator could include ensuring the integrity of the data used to compute the amount of pay, verifying the accuracy of deductions and physically processing the payroll.
  • 9.  A job is a group of positions that are similar enough with respect to their job elements, tasks and duties to be covered by the same job description.  Example: More than one person in an organization can hold the same job. Several employees in an organization may perform the job of night-shift supervisors.  JOB: Pay roll manager.
  • 10.  An occupation is a combination of job across organizations based on the skills, efforts, and responsibilities required by the jobs.  Example: Pay roll manager may be called a benefit coordinator in another organization, even though he or she performs the same job elements, tasks, and duties.
  • 11.  A category in which similar occupations are grouped together.  Example: Compensation specialist can be combined with other occupations in the field of Human Resource (staffing specialist) and placed into a job family of human resource professional.
  • 12. DUTY: PAYROLL PROCESSING OCCUPATION: COMPENSATION SPECIALIST JOB: PAY ROLL MANAGER POSITION: COMPENSATION POLICY ADMINISTRATOR TASK: PREPARING FORMS ELEMEMT: SIGNING PAY CHEQUES JOB FAMILY: HUMAN RESOURCE PROFESSIONAL
  • 13. The Basics of Job Analysis Job analysis is the procedure through which you determine the duties of the positions and the characteristics of the people to hire for them.  Work activities  Behaviors  Machines, tools, equipment, and work aids  Performance standards  Job context  Human requirements 13
  • 14. Components of Job Analysis JOB DESCRIPTION  Statement of tasks, duties, responsibilities, & context of the job JOB SPECIFICATION  KSA required to perform the job satisfactorily JOB EVALUATION  Comparison of relative value of jobs in organization for making compensation decisions 14
  • 15. Uses of Job Analysis Information  Recruitment and selection  Equal Employee Opportunity compliance  Performance appraisal  Compensation  Training 15
  • 16. Methods for Collecting Job Analysis Information  Interviews  Questionnaires  Observation  Diary/logs  Internet-based 16 Method for collecting job analysis information Interviews Questionnaires Observations Diary/Log
  • 17. 17 Explain how you would write a job description.
  • 18. Activity:  Conduct a Job Analysis of the instructor’s job 18
  • 19. Activity: Cont.  Conduct a Job Analysis of the instructor’s job 19
  • 20. Writing Job Descriptions  Job identification/Title  Job summary  Relationships  Job specifications  Responsibilities and duties o Authority  Performance standards & working conditions 20

Editor's Notes

  1. The information collected through a job analysis is used help manage all aspects of an effective HR program. A job analysis helps compare each employee’s actual performance with his or her duties and performance standards in performance appraisals. Compensation often depends on the job’s required skill and education level, safety hazards, degree of responsibility, and other factors you assess through job analysis. The job description, which is created from a job analysis, lists the job’s specific duties and skills—and therefore the training—that the job requires.
  2. Job analysis interviews range from completely unstructured interviews to highly structured ones. We will discuss interviews in more detail on the next slide. Having employees fill out questionnaires to describe their job-related duties and responsibilities is another popular way to obtain job analysis information. Direct observation is especially useful when jobs consist mainly of observable physical activities—assembly-line worker and accounting clerk are examples. Another method is to ask workers to keep a diary/log of what they do during the day. For every activity engaged in, the employee records the activity (along with the time) in a log. Qualitative methods like interviews and questionnaires are not always suitable. You may need to say that, in effect, “Job A is twice as challenging as Job B, and so is worth twice the pay.” Now, of course, you must be able to prove such a claim quantitatively. The position analysis questionnaire (PAQ) is a very popular quantitative job analysis tool, consisting of a questionnaire containing 194 items. The 194 items (such as “written materials”) each represent a basic element that may play a role in the job. For internet-based job analysis, the HR department can distribute standardized job analysis questionnaires to geographically disbursed employees. Such questionnaires may be sent via company intranets, and include instructions to complete the forms and return them by a particular date.
  3. The most important product of job analysis is the job description. A job description is a written statement of what the worker actually does, how he or she does it, and what the job’s working conditions are. You use this information to write a job specification; this lists the knowledge, abilities, and skills required to perform the job satisfactorily.
  4. The job description is one of the main outcomes of conducting a job analysis. The job identification section (on top) contains several types of information. The Fair Labor Standards Act (FLSA) status section identifies the job as exempt or nonexempt with respect to being exempt or non-exempt from FLSA overtime rules. Exempt and non-exempt status also is used to help plan compensation strategies for a firm. The “Date” is the date the job description was actually approved. The job summary should summarize the essence of the job, and include only its major functions or activities. There may be a “relationships” statement that shows the jobholder’s relationships with others inside and outside the organization. Responsibilities and duties are the heart of the job description. This section should present a list of the job’s significant responsibilities and duties. This section may also define the limits of the jobholder’s authority. A “standards of performance” section lists the standards the company expects the employee to achieve for each of the job description’s main duties and responsibilities. Working conditions include the location, tools, environment (hot, cold, etc.) and the like. More employers are turning to the Internet for their job descriptions. The process is simple. Search by alphabetical title, keyword, category, or industry to find the desired job title. This leads you to a generic job description for that title which you may then customize as needed. The Internet, particularly O*NET, can help you create the “human requirements” of the job for the job specification. We will discuss job specifications next.