Digital Finance Africa 2022 - https://itnewsafrica.com/event/ - hosted by IT News Africa is the definitive annual event on technology leadership in the financial services industry. It asks the hard questions not asked in other conferences and identifies the skills required to steer a course in an age where the entire industry is transforming rapidly. This is a Summit for bold,visionary leaders who are willing to take calculated risks as much as they are willing to consolidate, who know what to give up as much as what they expect to gain.

1. Digitisation in
Financial Services
Tracy Bolton
Chief Operating Officer
SAP Africa

2. What is digital?
Digitalization are defined as the integration of technology and data into all areas of an
organization to improve business operations and customer outcomes through process automation,
data analytics, interfaces, seamless integrations and connectedness, artificial intelligence and
machine learning.

3. The world economy reshapes and new
ecosystems take over the planet
Twelve distinct
ecosystems have
started to form
within the
integrated network
economy
$ trillion
McKinsey

4. Existing bank structures are trading
themselves out of business
McKinsey

5. The race is on…

6. Customers
are at the
heart of the
challenge,
yes YOU

7. Multiple ways to
pay.
Where is your bank?
Who cares…

8. Multiple ways to
pay.
Where is your bank?
Who cares…

9. There are no
borders…
McKinsey

10. And its here to stay

11. Sector view of Cloud acceleration in the next few
years
​Source: McKinsey Cloud Survey 2021
51
58
51
33
26
19
49
31
27
23
7
14
18
28
5
14
13
41
7
18
5
10
4
8
5
9
12
7
3
16
22
28
51
10
19
10
11
15
14
18
15
17
23
27
10
Media
Public Sector
Manufacturing
100%
Insurance
Retail
Telecom
Pharmaceuticals
& Medical Products
Healthcare
Banking 10
21
6
13
10
14
8
3
37
7
16
16
13
7
19
11
18
24
4
20
16
8
12
6
20
40
11
45
26
28
47
53
32
28
20
18
24
37
34
19
18
29
33
19
​1
100%
​True Multi-cloud ​Public Cloud
​Private Cloud ​SaaS
​Legacy Infrastructure
1. % of total weighted spend
2021, percent1 2024 (aspiration), percent1
Vertical
Non-private
growth, p.p.
+27
+37
+48
+29
+28
+7
+30
+25
+47
McKinsey

12. The consequences
are out of our
hands….
MOW

13. The consequences
are out of our
hands….
MOW

14. What’s to be done?

15. DIGITAL
TRANSFORMATION
The ability to quickly
harness the vast array of digital information
to deliver an exceptional experience for your end customers

16. Transformation will require carefully architected
platforms

17. Integrating and building new capabilities at the same
time
1 2 3
Business Centricity Open Architecture
Unified Platform
Business Technology Platform

18. Improved
productivit
y
Streamline
development
and reduce
TCO
Redefine
business
processes
Transform
customer
experience
Invent new
business
models
Business
value Systematically building benefits from productivity to new business
models
Impact

19. Economies
across the
world are in
state of flux…
McKinsey

20. Different
technology
capabilities are
at the heart of
the necessary
response…
As is a progressive plan

21. Thank you
Fortune will favor the
brave