28. When Wilna nods her head up and down rather than saying “Yes,” she is using a nonverbal behavior known as a(n) a. facilitator. b. interlocutor. c. emblem. d. nonverbalator. e. encoder. ____ 29. Which of the following is not an example of a self - fulfilling prophecy? a. A child fails a test after hearing her teacher tell her mother that she never does well on tests. b. A student who previously complained of stage fright loses his place during a class speech and can’t go on. c. A husband reluctantly agrees, with reservations, to his wife’s request that they spend the holiday visiting Disneyland. He has a terrible time. d. Both b and c above qualify as examples of self - fulfilling prophecies. e. All of the above qualify as examples of self - fulfilling prophecies. ____ 30. Which of the following is true of debilitative feelings? a. They often last a long time. b. They keep you from functioning effectively. c. They are intense. d. They are a product of your beliefs. e. All of the above are true of debilitative feelings. ____ 31. What’s missing from this perception check? “Julian, I figure you’re either upset with me or worried about your test. Is it something like that?” a. It doesn’t describe Julian’s behavior. b. It has only one interpretation. c. It doesn’t request clarification. d. It is too wordy. e. Nothing is missing from this perception check. ____ 32. Linda looked annoyed when she walked into the classroom and saw Rema sitting in the chair Linda usually sits in. The nonverbal communication Linda is demonstrating is a. kinesics. b. personal space. c. territoriality. d. chronemics. e. regulat ion. 6 ____ 33. “My roommate ought to be more understanding.” This quote is an example of the fallacy of a. shoulds. b. causation. c. approval. d. perfection. e. helplessness. ____ 34. When Rajan got caught speeding, Latrese said he should have been more careful; later when Latrese got caught speeding, she denied she was driving too fast. This is an example of what tendency in perception? a. We are influenced by the obvious. b. The self - serving bias. c. We pay attention to others’ negative characteristics. d. The halo effect. e. We assume others are similar to us. ____ 35. The term that refers to men and women possessing a mixture of traits that have p reviously been considered exclusively masculine or feminine is a. chauvinistic. b. adaptable. c. rhetorically sensitive. d. androgynous. e. analogous. ____ 36. Which of the following does the text offer as a guideline for expressing emotions? a. The sooner a feeling is shared, the better. b. Try to avoid sharing negative feelings whenever possible. c. Share multiple feelings when appropriate. d. Let others know that they have caused you to feel a certain way. e. Try to avoid getting too emotional. ____ 37. “I feel like quitting school” is an example of a. a feeling statement. b. an emotionally counterfeit statement. c. an emotional intention. d. a contextual emotion. e. a self - fulfilling proph.

1. 28.
When Wilna nods her head up and down rather than saying
“Yes,” she is using a nonverbal
behavior known as a(n)
a.
facilitator.
b.
interlocutor.
c.
emblem.
d.
nonverbalator.
e.
encoder.
____
29.
Which of the following is not an example of a self
-
fulfilling prophecy?
a.
A child fails a test after hearing her teacher tell her mother that
she never does
well on tests.
b.
A student who previously complained of stage fright loses his
place during a class
speech and can’t go on.
c.
A husband reluctantly agrees, with reservations, to his wife’s
request that they
spend the holiday visiting Disneyland. He has a terrible time.
d.
Both b and c above qualify as examples of self
-
fulfilling prophecies.

2. e.
All of the above qualify as examples of self
-
fulfilling prophecies.
____
30.
Which of the following is true of debilitative feelings?
a.
They often last a long time.
b.
They keep you from functioning effectively.
c.
They are intense.
d.
They are a product of your beliefs.
e.
All of the above are true of debilitative feelings.
____
31.
What’s missing from this perception check? “Julian, I figure
you’re either upset
with me or worried
about your test. Is it something like that?”
a.
It doesn’t describe Julian’s behavior.
b.
It has only one interpretation.
c.
It doesn’t request clarification.
d.
It is too wordy.
e.
Nothing is missing from this perception check.
____
32.
Linda looked annoyed when she walked into the classroom and

3. saw Rema sitting in the chair Linda
usually sits in. The nonverbal communication Linda is
demonstrating is
a.
kinesics.
b.
personal space.
c.
territoriality.
d.
chronemics.
e.
regulat
ion.
6
____
33.
“My roommate ought to be more understanding.” This quote is
an example of the fallacy of
a.
shoulds.
b.
causation.
c.
approval.
d.
perfection.
e.
helplessness.
____
34.
When Rajan got caught speeding, Latrese said he should have
been more careful; later when
Latrese got caught speeding, she denied she was driving too
fast. This is an example of what
tendency in perception?

4. a.
We are influenced by the obvious.
b.
The self
-
serving bias.
c.
We pay attention to others’ negative characteristics.
d.
The halo effect.
e.
We assume others are similar to us.
____
35.
The term that refers to men and women possessing a mixture of
traits that have p
reviously been
considered exclusively masculine or feminine is
a.
chauvinistic.
b.
adaptable.
c.
rhetorically sensitive.
d.
androgynous.
e.
analogous.
____
36.
Which of the following does the text offer as a guideline for
expressing emotions?
a.
The sooner a feeling is shared, the better.
b.
Try to avoid sharing negative feelings whenever possible.

5. c.
Share multiple feelings when appropriate.
d.
Let others know that they have caused you to feel a certain way.
e.
Try to avoid getting too emotional.
____
37.
“I feel like quitting school” is an example of
a.
a feeling statement.
b.
an emotionally counterfeit statement.
c.
an emotional intention.
d.
a contextual emotion.
e.
a self
-
fulfilling prophecy.
____
38.
People who have low self
-
esteem
a.
are likely to approve of others.
b.
perform well when being watched.
c.
work harder for critical people.
d.
expect to be rejected by others.
e.
had traumatic childhoods.

6. ____
39.
Someone who is a “
significant other” is
a.
“socially” conscious.
b.
a person whose opinion we especially value.
c.
always a supportive person.
d.
a person with significant goals.
7
____
40.
An example of a presenting self is
a.
Mahogany is very attentive in class and asks questions about the
material to her
professor.
b.
Mahogany regularly calls her friends, remembers birthdays, and
listens to friends’
problems.
c.
Mahogany is never late for work, volunteers for work
committees
, and turns in
work on time.
d.
all of the above.
e.
none of the above.
____
41.
Meghan wants to make a sale. According to the nonverbal

7. information presented in Chapter 6, to
get compliance from a customer Meghan might try
a.
speaking in a rate much faster than her customer’s.
b.
lightly touching her customer.
c.
avoiding direct eye contact with her customer.
d.
keeping her facial expression as neutral as possible.
e.
None of these are advisable to gain compliance.
____
42.
Edward T. Hall defines personal distance as
a.
0 to 18 inches.
b.
18 inches to 4 feet.
c.
4 feet to 12 feet.
d.
12 feet to 25 feet.
e.
25 feet and beyond.
____
43.
How is emotional intelligence defined in the text?
a.
the ability to understand and manage one’s own emotions and be
sensitive to
others’ feelings
b.
the ability to share multiple feelings
c.
the ability to accept responsibility for our feelings

8. d.
the ability to change negative self
-
talk to positive
e.
a measure that indicates you have a large emotional vocabulary
____
44.
All of the following are true about touch except which one?
a.
Touch can have a significant influence on health and well
-
being.
b.
Touch can signal a variety of relationships.
c.
Touch can be a way to communicate both negative and positive
feelings.
d.
Touch can increase compliance.
e.
Touch in any of its forms can have positive effects.
____
45.
Studies of nonverbal communication across cultures reveal that
a.
smiles and laug
hter are a universal signal of positive emotions.
b.
sour expressions convey displeasure in some cultures and
pleasure in others.
c.
a direct gaze is considered appropriate in most cultures.
d.
classes usually start and end on time in most cultures.
e.

9. all of the above are true.
8
____
46.
Which of the following is a better way of expressing emotion in
the statement: “You’re making me
nervous”?
a.
Say “I feel nervous when you drive over the speed limit.”
b.
Say “
Your fast driving is not making me feel very safe.”
c.
Say “I feel like taking the keys.”
d.
All of the above could improve the statement.
e.
No improvement is needed.
____
47.
According to your text
and class discussion
, telling ourselves we “can’t” change our self
-
conc
ept
could
a.
let others share control in the relationship.
b.
help us accept our limitations.
c.
create a self
-
fulfilling prophecy.
d.

10. express equality through our humanity.
____
48.
The many ways the voice communicates
—
including tone, speed, pitch, number and length of
pauses, volume, etc.
—
are called
a.
paralanguage.
b.
vocalics.
c.
noncommunicators.
d.
nonvocals.
e.
proxemics.
____
49.
The process of deliberately revealing information about oneself
that is significant and would not
normally be known by others is
a.
social penetration.
b.
equivocation.
c.
self
-
disclosure.
d.
intimacy.
e.
reciprocity.

11. ____
50.
Yuriy is in a great mood when he calls Nicole. However, she is
in a funk from a stressful day at
work. After a brief chat, Yuriy hangs up the phone feeling
discouraged. This is an example of
a.
emotional recognition.
b.
emotional memory.
c.
emotional contagion.
d.
emotional detachment.
e.
none of the above.