The document discusses future trends in contracting and contract management. It predicts that by 2025, every industry will be transformed by digital business. Contracting will play a key role in managing this digital transformation. Three major trends are discussed: 1) Cloud and SaaS solutions will continue to grow rapidly for contract management. 2) User experience will be paramount, with intuitive interfaces expected. 3) Contracting solutions will provide intelligence and insights to empower all users. The trends are predicted to have significant benefits for various roles, including general counsel, contract managers, sales directors, and VPs of finance. Benefits include faster deal closing, reduced risks and costs, improved analytics and decision making.
2. 2Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
These days you’re likely to have an app for everything.
From ordering an Uber, to tracking every step you take,
trends in digitalization are a part of daily life. They inspire
new technological innovations that are designed to make
your life easier, faster and more intelligent.
Digitalization affects businesses too, and similar benefits
are expected. Continuous growth, process optimization
and value acceleration are just a few examples of the
promises of digital business. Leading analysts predict
that by 2025, every industry will be transformed by digital
business, and that 52% of CEOs and senior business
executives will have a digital business strategy.1
With so much change, how can organizations ensure that
such rampant transitions result in favorable outcomes?
How can you ensure that new structures to business
models, transactional systems, and agreements with
business partners and customers are economically fruitful,
sustainable, articulate, and streamlined?
Many of these answers, and more, are found within
contracting. Contract management sits at the nexus of
digitization and transformational forces, taking a dynamic
role in orchestrating change, while tempering market
volatility.2
Understanding Contract Lifecycle Management
best practices and investment in modern technology to
ensure implementation success has never been more
important than it is right now.
As a Contract Manager, General Counsel, Sales
Director, or VP of Finance, you will delight in contracting
each day while utilizing technology that positively impacts
how you work, while enabling you to achieve your overall
business objectives.
Digitalization: “The New Normal”
1 Gartner: The 10 Strategic Technology Trends for 2016, February 29, 2016.
2 IACCM: The Future of Contract and Commercial Management Report,
September 2016.
3. 3Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
Recently, a very exciting breakthrough occurred in
contracting! In October 2016, notable scholars Oliver Hart
and Bengt Holstrom were awarded the 2016 Nobel Prize
in Economic Sciences for their development of advanced
theories in contracting3
. The award shines a bright light
on the future directions of contracting as illustrated in the
following enlightening statements.
Innumerable contracts mean one thing: complexity.
The variety of clauses, terms and conditions across
multiple business partners, divisions or within matrix
organizations can be overwhelming. And the amount of
time spent on negotiation, review, redlining and approval
workflows can seem endless and prone to error. It is vital
to have a process and system in place to streamline such
activity and to ensure accuracy and efficiency along the
contracting lifecycle.
Contract Management Takes Home the Gold
“Modern economies are held together
by innumerable contracts.” 4
3 https://www.nobelprize.org/nobel_prizes/economic-sciences/laureates/2016/press.html
4 ibid.
4. 4Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
Contracts are no longer paper documents to be stored
away in a filing cabinet, or in an electronic document
repository. They contain incredible insights that drive
business performance, and improve collaborative value
with business partners and customers.
Increasing complexity of business models expands
opportunities beyond departments, divisions and borders.
Contract design takes center stage as it ensures clarity
in business terms and that all stakeholders are equally
aware and involved in creation. Speed and accuracy are
key factors of success as well as creativity in designing
contracts to ensure all parties are satisfied. Tools that offer
integrated clause and term libraries and intuitive guided
learning for complex contract workflow design, such as
parallel approvals or escalation procedures, greatly assist
in meeting the demands of modern contracting.
Such statements from the award winning scholars
exemplify the importance of recognizing contracts as
strategic business assets, and the need to transform
traditional methods and technologies utilized for
contracting.
“Contracts are instruments to encourage favorable
economic performance and social value.” 5
“Modern economies demand that contracts are
properly designed to ensure the parties make mutually
beneficial decisions.”6
5 https://www.nobelprize.org/nobel_prizes/economic-sciences/laureates/2016/press.html
6 ibid.
5. 5Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
With so many exciting innovations and trends before us, it is important to focus on what matters most in contracting.
The following three trends have been very influential in 2016, and will continue to gain vigor and momentum in the
horizons of 2017.
The Top 3 Trends for Contract Management
1
7 Gartner: Forecast: Public Cloud Services, Worldwide, 2014-2020, 2Q2016 Update, June 29, 2016.
8 Gartner Predicts 2016: Cloud Computing to Drive Digital Business, December 8, 2015.
Cloud and SaaS Trend Continues to
Thrive
Software-as-a-Service business models continue to
progress. In 2016, SaaS grew at 16.6% with a revenue
of 205.7 billion. SaaS is expected to grow to 18% in
2017 with a 16.1% CAGR through 2020.7
Also by 2020,
a corporate “no-cloud” policy will be as rare as a “no-
internet” policy is today.8
Such a trend has significant impact; particularly affecting
CLM. Cloud based CLM solutions offer momentous
opportunity and business benefits for ease of use,
speedy deployments, scale and security. Users of any
role can enjoy secure, immediate access to contracts
and compliant information, and IT is assured with rapid
deployment and scale as new business needs grow. When
contracting spans to multi-divisional or global reach, or
when contract volumes peek into the thousands or more,
a modern solution that is secure, reliable and efficient is
required.
6. 6Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
2 The User Experience is… Everything
Today, technology assists us in just about everything
we do, and the experience is intuitive, responsive, and
delightful. Answers to any question are easily found
with searchable key words or phrases, user interface
design is appealing and simple to understand, and
connections to systems and people occur faster and
without complication. Such positive user experiences are
also possible with your enterprise CLM application. As a
savvy professional today, you are busier than ever before
with multiple inputs, and you strive to execute contracts
faster. Contracts are needed to suit complex business
models and you have expectations for how to get things
done. Interaction on numerous levels with constituents
should be seamless and responsive, and you expect the
same type of intuitive user experience for daily tasks to
also be translatable for business activity. Time is of the
essence, and sophisticated CLM solutions empower
your experience with ease in contracting and the ability
to request, author, negotiate and complete contracting
processes from initiation through to signature with ease
and confidence.
The Top 3 Trends for Contract Management
9 McKinsey Quarterly: The CEO Guide to Customer Experience, August 2016.
“Companies that create exceptional
customer experiences set themselves
apart from their competitors. Customer
experience leaders gain rapid insights
to build customer loyalty and achieve
revenue gains of 5-10%, and reduce
costs by 15-25%.” 9
7. 7Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
3 Intelligent Contracting Empowers
Everyone
Information is powerful, yet it often resides in silos.
Spreadsheets containing sales data and business
results insights for improving performance are arduous
to maintain and limit communicating efficiently, yet they
continue to dominate many organizations. Intelligence
empowers decision making and the trend of “information
now” continues to dominate.
Contracting must also excel at providing actionable
information. Configurable dashboards that intuitively
display contract and business performance information –
to the right person who needs to see it and at the precise
moment it is needed – are necessary, priceless and will
mean the difference between remaining competitive or
falling behind in today’s digital era and economy.
The Top 3 Trends for Contract Management
10 IACCM: The Future of Contract and Commercial Management Report, September 2016.
“ 60% of organizations expect
contracting to be more performance
and outcome-based. And 84% of
organizations expect technology to
allow increased empowerment and
greater decentralization of contract
management.” 10
8. 8Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
What the Trends Mean to You
Digitalization, Nobel Prize, exciting innovations and
technological trends…. The most anticipated and
important question still remains… what does this all mean
for you? As a Contract Manager, a General Counsel,
a Sales Director or a VP of Finance, how will you be
affected, and how can you succeed with your overall
business objectives?
As you will see, innovations and technological
modernization mean quite a lot. You will find that they
will improve your workday, every day. And they will help
you perform more effectively and efficiently with Contract
Lifecycle Management. Following are some results
to consider.
General
Counsel
Contract
Manager
Sales
Director
VP
Finance
9. 9Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
Contract Manager
Contract processing, cycle time, accuracy and efficiency
are of the utmost importance to you as the Contract
Manager. The ability to quickly author contracts with
pre-approved clauses, terms, attributes and appointed
workflows are mission critical. Your real-time knowledge
of contract states, intricate details and status of
negotiations and where bottlenecks occur in the lifecycle
determine your ability to maximize performance. With
Revitas ContractWIZE you can achieve the results to
which you aspire.
• Over 50% improvement in overall contract
cycle time to get contracts processed faster
• Reduce contract authoring time from weeks
or months, to days
• Automate contracting process using
workflows to remove manual intervention
and bottlenecks
• Reduce delays and desktop dependencies
with mobile approvals and Signature, any
time, any place, any device.
What the Trends Mean to You
My View Dashboard
• Provides superior
analytics and KPIs
at your fingertips
to measure and
improve contract
processes as well as
contract performance
outcomes.
improvement in overall
contract cycle time to get
contracts processed faster
Over
50%
10. 10Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
General Counsel
As the owner of all things in compliance, risk minimization
is at the core of your agenda as a General Counsel.
Ensuring that contract terms are adhered to and
eliminating rogue contracting is vital for your success and
credibility. Security, transparency and a complete audit trail
are mission critical and intelligence to improve contracting
terms propel your overall objectives to success. With
Revitas ContractWIZE you can achieve the results to
which you aspire.
• Minimize risk with proactive and timely alerts for key
events or contract obligations
• Avoid rogue contracting by ensuring required approvals
for risk-oriented clause usage
• Contract intelligence at your finger-tips, to help make
business and process improvement decisions
• Contract securely and attain visibility and transparency
into contracting
What the Trends Mean to You
Minimize Risk •
Process automation
and event-based
triggers and
alerts notify you
of key events
including contract
modifications,
terminations and
renewals eliminating
rogue contracting.
rogue contracting.
Contract backlog
reduced to
0%
5%
11. 11Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
Sales Director
Closing business and negotiating complex business
models with channel partners and customers are
paramount for your success as a Sales Director. Seamless
contracting integrations with Customer Relationship
Management (CRM/CPQ) for quotes and approvals
expedite your ability to close deals faster. Mobility and
agility enable you to transact quickly with digital signature
while on the road and interfacing with key stakeholders,
while real-time dashboard intelligence on business
outcomes to terms of contracts enables you to improve
upon sales strategies. With Revitas ContractWIZE you can
achieve the results to which you aspire.
• CRM and CPQ integration allows you to close deals up
to 60% faster
• Monitor contracts status in real time to accelerate
execution
• Review and sign contracts on smartphone or tablet
• Real-time intelligence enables smarter contracting
terms and strategies
What the Trends Mean to You
Easy Approval •
Leverage mobile
and e-signature
capabilities to enable
“anywhere, anytime”
approval from home,
office or the road.
CRM and CPQ
integration allows you
to close deals up to
faster
60%
12. 12Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
VP Finance
Moving business forward and ensuring profitability,
reduced costs and revenue maximization are your
top priorities as a VP of Finance. Having the insights
into business terms within contracts enables you to
improve overall performance and to act deftly and
swiftly for business planning and reporting. With Revitas
ContractWIZE you can achieve the results to which
you aspire.
• Achieve 100% transparency with contracting
• Improve business outcomes with business performance
intelligence on all contract types, terms, customers and
partners
• Ace any audit, internal or external
What the Trends Mean to You
Audit-ready • Ensure
accuracy with the
most complex review
and approval cycles
including conditional
and parallel approvals,
escalation, delegation
and more.
transparency with
contracting
Achieve
100%
13. 13Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
Ease
Consumer grade interface simplifies contract
creation, negotiation, approvals, execution,
search and renewal, allowing you to close
contracts faster.
• Easy Creation
• Easy Processing
• Easy Search
• Easy Approval
Intelligence
Superior analytics to measure and improve
contract processes as well as contract
performance outcomes.
• Guided Contracting
• Monitor Performance
• Grade Contracts
• Meet Milestones
Compliance
Protect against business and financial risk with alerts
to non-compliant terms, counter-parties and more.
• Ensure Conformity
• Minimize Risk
• Audit-ready
• Contract Securely
Speed
Allows rapid implementation and rapid user adoption to
lower TCO. Innovative technologies accelerate workflow
design, simplify integration and scale for even the most
demanding organization structures.
• Get Started Quickly
• Visual Workflow Designer
• Accelerate Integration
• Swift Scalability
Achieve Contracting Excellence
Revitas ContractWIZE SaaS technology together with innovative user experience and collaboration capabilities delivers
the speed, intelligence, compliance and ease necessary to achieve contracting excellence.
14. 14Revitas
Advancing Forward:
Future Perspectives in Contracting, and What it Means for You
®
Looking for a CLM solution?
Revitas ContractWIZE™ enables organizations to
transform contracting creation and execution from a
disjointed and time-consuming approach to a streamlined,
integrated experience. True multi-tenant SaaS technology
together with an innovative user experience and
collaboration capabilities deliver the ease, intelligence,
compliance and speed necessary to achieve contracting
excellence.
Learn More
If you would like to learn more
or see a ContractWIZE demo…
Visit www.revitasinc.com/contractwize-demo-request/