© 2016 Laureate Education, Inc. Page 1 of 1 Emergency Department HCAPHS Data Emergency Department State Average National Average Average time patients who came to the ED with broken bones had to wait to before getting medication 47 minutes 46 minutes 54 minutes Average (median) time patients spent in the ED before they were admitted to the hospital as an inpatient 246 minutes 218 minutes 200 minutes Average (median) time patient spent in the ED after the doctor decided to admit them as an inpatient before leaving the ED for their inpatient room 65 minutes 60 minutes 48 minutes Average time patients spend in the ED before leaving from the visit 140 minutes 116 minutes 116 minutes Average time spent in the ED before they were seen by a health care professional 15 minutes 18 minutes 21 minutes Listen to Me First Week 3 Transcript Version 1 3Listen to Me First: Week 3 Transcript Speakers: Host, Dr. Grace Telesco Host: Welcome to this week’s podcast. This week we’ll be discussing mental health and addictions. What characteristics do persons with mental health issues or disorders display? DR. TELESCO: Well, in order to really answer that question, we want to look at what is positive mental health, right? So we want to say a person who has positive and healthy mental health, if you will, is going to be somebody who is stable, who has self-confidence. Not to say that we don’t have our neurosis, because we all do—you know, anxiety and stuff like that. But in extremes, it may not be good. So how do we deal on a day-to-day basis with our normal life on life’s terms? How do we deal with it? Usually, you know, we go about our day. We’re pretty stable. We have some normal alterations in our thinking or our mood. We’re not very, very sad all of the time. We’re not very, very happy all of the time. So these are the extremes where it starts to become possibly a disorder or an unhealthy mental health situation. So characteristics of mental illness really zero in on our thinking, our mood, and how we act—our behavior. And some of these things are disruptions in our daily function, anxiety or personality disorders where there might be delusions. There might be voices I am hearing or things I am seeing that aren’t real. So it goes from this almost a continuum of mental health: all the way from very good mental health to very, very dangerous, unhealthy mental health situations. Host: How does addiction and substance abuse relate to mental health issues? DR. TELESCO: You know, let’s not forget that this course is about: criminal justice overall. So it’s not necessarily just law enforcement. Law enforcement are your first-line service providers. They are going to be the ones who are going to see a lot of people who are suffering from mental illness and addiction. But that is not to say that court officers, corrections officers, even judges and prosecutors and defense attorneys aren’t going to be.