Letitia Baker is seeking an administrative position and has experience in banking, non-profit work, and education. She has a background in lower-level management, tutoring, and clerical work. Baker has volunteered extensively within military communities in both the US and Germany, and has worked as an administrative assistant and billing specialist. She is pursuing a Bachelor's degree while gaining career experience.
Etim John's Resume.
Enthusiastic, Solution Oriented, Driven are just a few words that describe me.
Please feel free to reach out to me: EtimJohn06@gmail.com
Etim John's Resume.
Enthusiastic, Solution Oriented, Driven are just a few words that describe me.
Please feel free to reach out to me: EtimJohn06@gmail.com
1. LetitiaP. Baker (443) 230-3906 (Home) bakerfamily818@gmail.com
(443) 618-0957 (Mobile)
Summary
Lower-level management professional with a background in banking, non-profit administration, and clerical duties.
Interested in pursuing an administrative position while completing degree.
Career Highlights
Multiple positions held as a volunteer in the USAG Stuttgart community (2011-2014)
Supplemental Instructor and Certified Tutor (math, biology, chemistry, psychology, and Spanish) at Anne Arundel
Community College Tutoring Center in Arnold, MD (2010-2011)
Administrative assistant at Anne Arundel Community College Tutoring Center in Arnold, MD (2010-2011)
Lead-Teller supervisor at 3 different branches of Wells Fargo Banks (2006-2008)
Experience
Billing Specialist
Metropolitan Travel Service
July 2014- December 2015 (1 year 5 months) • Annandale, Virginia
While employed with Metropolitan Travel Service, I managed third-party credit card authorizations and hotel reservations.
I maintained records and completed data entry on a daily basis. I responded quickly to retrieving and processing guest
reservations and changes. In addition to these tasks, I maintained the corporate credit card bill and worked with
properties and clients in order to process refunds in a timely manner.
Community Volunteer
Fort George G. Meade, MD
April 2014-Present (1 year 8 months) • Fort Meade, MD
I have volunteered with several organizations within the Fort Meade community. I am an active member of the Catholic
community and teach the 7th grade faith formation class. I served as a den leader for my son’s Cub Scout pack last year
and currently serve as one of the den leaders this year for Pack 377. I am an active member of the Pershing Hill PTA and
act as a chaperone and classroom aide when requested.
Community Volunteer
USAG Stuttgart Religious Services Office
April 2011 – April 2014 (2 years 9 months) • USAG Stuttgart, Germany
From 2011-2014, I have volunteered within the Army community when employment was not readily available.
This military base operates at a 75% capacity so the jobs are not readily available for non-veteran applicants. To make
the best of the situation, I volunteered my time (20-30 hours/week) to the Religious Services Office. Most notably to the
Vacation Bible School and Mothers of Preschoolers programs.
Tutoring Department
Anne Arundel CC
May 2009 - April 2011 (11 months) • Arnold, Maryland
Multiple positions held while employed with the AACC Tutoring Office.
1) Administrative assistant. Responsible for processing applications, returning phone calls, logging hours for pay,
establishing tutor-student assignments, and maintaining tutor certification logs.
2) Certified tutor. Assigned one-on-one tutoring sessions in Math, Biology, Chemistry, Psychology, and Spanish. Met with
students for 30-60 minute sessions once a week and helped with study guides and planning.
3) Supplemental Instructor. I led weekly group tutoring sessions to expand on a professor's Spanish lessons.
Lead Teller
Wells Fargo Bank TexasNA
June 2006 - March 2008 (1 years 9 months) • Fort Worth, New Braunfels, and Watauga, TX
Supervisor to a teller team of 8-12 tellers
Responsible for scheduling, vault orders and balancing, managing training certifications, and maintaining sales goals
2. Education
University of Maryland University College Europe
Bachelor's Degree
2011 - 2013
Anne Arundel CC
Associate’s Degree
2008 - 2010
Associate’s of Science: Biology
Associate’s of Science: Psychology
Professional Memberships/Awards
Phi Theta Kappa
National Honor Society
MOPS International Steering Team
Magna Cum Laude (AAS Psychology)
Magna Cum Laude (AAS Biology)
Interests
Community Service/Volunteering
Education/Learning
Health Care
Family/Children
Religion
Skills
Microsoft Office Excel (Intermediate)
Microsoft Word (Expert)
Microsoft Office Powerpoint (Intermediate)
Data Entry (Intermediate)
References
Sherry Harshaw, President
Metropolitan Travel Service
202-641-7135
Dawn C. Reyes
Anne Arundel Community College
410-760-1322
dawnlynnreyes@gmail.com
Sheila Stewart
Director of Religious Services, Fort George G. Meade Chapels
301-677-6038
Richard Powers
Associate Professor, University of Maryland University College Europe
rpowers100@yahoo.com