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The research itself was conducted in two steps: a quantitative study and a qualitative one. In the quantitative strand the aim was to understand how trend reports have been used in new product development and what opinion was had held about them by their users. The results indicate that trend reports were frequently being used but not thought of as an essential tool. In the qualitative step the aim was to drill down specifically on the opinions and expectations of product designers for trend research and reports. The results show that there was a discrepancy of expectations between designers and management about what trend reports are, how they should be used, and what they should be used for. And finally, five possible roles of trend reports for product designers were identified: source of discoveries, boundary objects, brand compasses, sparks and recipe books.
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Today’s global economy is a very complex and hard to read environment. Competition is fierce and being the first to ‘get it right’ when designing new products could be decisive. With so much at stake, many companies have turned to trends research as a way to differentiate their products. This work starts by looking into the current theoretical evidence that is available, aiming at making sense of how the issue has been portrayed in academic and commercial literature.
The research itself was conducted in two steps: a quantitative study and a qualitative one. In the quantitative strand the aim was to understand how trend reports have been used in new product development and what opinion was had held about them by their users. The results indicate that trend reports were frequently being used but not thought of as an essential tool. In the qualitative step the aim was to drill down specifically on the opinions and expectations of product designers for trend research and reports. The results show that there was a discrepancy of expectations between designers and management about what trend reports are, how they should be used, and what they should be used for. And finally, five possible roles of trend reports for product designers were identified: source of discoveries, boundary objects, brand compasses, sparks and recipe books.
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4. 4
284 website builders, 20
markets, 32 brands, 1 winner
EXECUTIVE
SUMMARY
INTRODUCTION
This
study
examines
284
website
providers
who
This
paper
is
the
third
in
a
series
commissioned
by
serve
automotive
dealerships
in
the
United
States.
Dealer.com
to
examine
the
effectiveness
of
Speci&ically
the
study
investigates
search
results
automotive
dealer
website
builders.
using
Google
for
an
automotive
dealership
from
one
of
32
brands
in
the
20
largest
metropolitan
All
three
studies
have
looked
at
how
frequently
a
areas
of
the
country.
builder's
clients
show
up
in
the
top
rankings
on
Google’s
search
engine
results
page.
The
study
focuses
on
each
builder’s
ability
to
get
their
clients’
websites
ranked
among
the
4irst
10
The
two
previous
papers
highlighted
the
search
results
on
a
Google
Search
Engine
Results
importance
of
online
search
in
general
and
Google
Page
(SERP)
in
particular.
Two
companies
stand
out
as
the
most
pro2icient
by
In
an
effort
to
make
this
document
more
succinct
far:
Dealer.com
and
Cobalt
Group.
we
are
omitting
those
sections
here,
assuming
that
the
reader
is
aware
of
the
role
search
plays
in
the
In
more
than
25%
of
all
the
searches
we
conducted
automotive
retail
channel.
Dealer.com
is
responsible
for
the
number
one
listed
result
on
the
SERP.
The
two
previous
reports
can
both
be
downloaded
from
www.sorgenfreillc.com.
This
could
be
attributed
to
Dealer.com’s
size,
however
looking
across
brands
and
markets
the
result
is
the
same.
…
this
is
the
third
report
in
a
series
examining
the
ef#icacy
of
website
builders
catering
to
auto
dealers
w w w . s o r g e n f r e i l l c . c o m
5. 5
6,400 search results analyzed
THE
STUDY
METHODOLOGY
The
two
previous
studies
elicited
valuable
feedback
In
order
to
duplicate
users’
experience
searching
from
website
builders
mentioned
in
the
studies.
Google
from
around
the
country,
we
used
Change
One
of
the
criticisms
of
the
methodology
was
that
location
and
Google’s
Adwords
targeted
ad
preview
we
had
chosen
the
automotive
brands
we
examined
tool.
The
searches
took
place
during
the
last
two
to
please
the
study's
sponsor.
weeks
of
November
2010
and
the
5irst
two
weeks
of
December
2010.
In
order
to
alleviate
those
concerns,
for
this
study
we
decided
to
expand
the
brands
examined
from
Searches
were
executed
for
each
of
the
32
brands
the
original
12,
adding
an
additional
20
brands.
in
each
of
the
20
markets
by
entering
a
brand,
This
study
includes
32
total
automotive
brands:
“dealer,”
and
a
city
(e.g.,
"Mazda
dealer
Nashville").
Acura,
Audi,
BMW,
Buick,
Cadillac,
Chevrolet,
Chrysler,
Dodge,
Ford,
General
Motors,
Honda,
As
in
prior
studies,
only
the
resulting
organic
Hyundai,
In#initi,
Isuzu,
Jaguar,
Jeep,
Kia
Motors,
listings
were
examined,
ignoring
paid
listings
to
Land
Rover,
Lexus,
Lincoln,
Mazda,
Mini,
Mercedes,
ensure
that
the
performance
of
the
builders
was
Mercury,
Mitsubishi,
Nissan,
Porsche,
Saab,
Subaru,
reliant
on
their
SEO
abilities
and
not
on
the
Suzuki,
Toyota,
and
Volkswagen.
advertising
budgets
of
the
vehicle
manufacturers
or
their
dealers.
The
resulting
listings
included
dealer
As
in
the
previous
two
studies,
the
study
examines
websites,
third-‐party
sites
and
vehicle
automotive
dealer
website
builder
performance
in
manufacturer
(OEM)
sites.
20
major
markets:
Atlanta,
Baltimore,
Boston,
Charlotte,
Chicago,
Cleveland,
Columbus,
Dallas,
Although
Google
Places
is
gaining
momentum,
we
Denver,
Houston,
Los
Angeles,
Miami,
Nashville,
excluded
them
from
the
study
since
dealers
have
to
New
York
City,
Philadelphia,
Salt
Lake
City,
San
verify
listings
which
is
beyond
the
website
builder’s
Diego,
San
Francisco,
Seattle,
and
Washington
D.C.
control.
We
examined
6,400
search
results
from
284
different
website
builders.
The
search
results
were
cataloged
by:
-‐
Position
on
the
search
engine
results
page
-‐
Number
of
pages
indexed
per
site
-‐
Website
vendor
that
built
the
site
w w w . s o r g e n f r e i l l c . c o m
6. 6
90% of clickthroughs
happen on the first page
RESULTS
Our
analysis
will
focus
on
three
areas
of
performance:
which
website
builder's
sites
appear
most
frequently
in
the
top
ten
search
results
on
any
given
Google
search
results
page
(SERP),
which
appear
most
frequently
in
the
top
<ive
on
the
SERP,
and
*inally
which
builder
is
most
frequently
behind
the
number
one
listing
on
the
SERP.
The
argument
behind
this
focus
is
as
follows:
Across
all
SERPs
that
Google
serves
up,
90%
or
more
of
clickthroughs
go
to
the
6irst
ten
listed
sites,
roughly
75%
are
on
the
)irst
)ive
listed
sites,
and
49%
are
on
the
)irst
result
in
the
listing
(data
from
Search
Light
Digital).
In
other
words,
in
almost
half
of
all
searches,
only
the
.irst
listed
result
gets
any
traf.ic
from
Google
organic
listings.
In
addition
to
presenting
the
results
in
aggregated
form,
we
will
also
report
website
builder
performance
by
automotive
brand
and
by
city.
We
present
the
analysis
by
brand
as
a
way
to
account
for
the
role
of
overall
brand
presence
in
SERP
results.
In
most
cases,
individual
dealers
decide
who
builds
their
website
and
manages
their
Internet
presence.
We
wanted
to
understand
potential
differences
among
the
brands
to
see
if
the
strength
of
presence
of,
for
instance,
a
BMW
dealer
could
be
attributed
to
the
strength
of
the
brand,
or
if
the
website
builder
made
…Google
weighs
a
signi'icant
difference.
smaller
and
larger
builders
evenly…
The
analysis
of
performance
by
city
is
an
effort
to
eliminate
bias
in
favor
of
national
brands
like
Dealer.com
and
Cobalt
Group
to
see
if
we
could
identify
local
website
builders
that
were
particularly
strong
in
a
given
geographical
area.
Finally,
we
wanted
to
acknowledge
the
complaint
of
some
smaller
website
builders
that
larger
builders
have
an
unfair
advantage
in
our
study,
since
(with
more
clients)
those
larger
builders
are
more
likely
to
rank
better.
It
is
impossible
for
us
to
collect
data
on
the
number
of
clients
for
each
of
284
different
builders
in
order
to
calculate
a
ratio
score
for
top
search
placements
to
total
number
of
clients.
However,
a
smaller
builder
could
challenge
the
larger
builders
to
a
ratio
contest,
and
we
encourage
them
to
do
so.
The
more
information
dealers
have
when
making
a
provider
choice,
the
better.
w w w . s o r g e n f r e i l l c . c o m
7.
7
GETTING
TO
THE
FIRST
PAGE
We
have
looked
at
6,400
SERP
listings
across
20
markets
and
32
brands.
In
5,973
(93.3%)
of
the
listings
examined,
we
were
able
to
identify
the
website
builder
responsible
for
the
site.
For
the
remaining
6.7%,
we
could
not
determine
the
vender
that
had
built
the
site
for
the
dealer;
these
listings
have
been
excluded
from
the
analysis
to
avoid
omission
errors.
As
in
previous
studies,
Dealer.com
emerges
as
the
most
pro7icient
website
Out
of
6,400
search
builder
out
of
a
total
of
284
examined
in
terms
of
getting
the
largest
number
of
results
we
were
able
to
placements
on
the
-irst
SERP
for
their
clients.
Number
two
is
Cobalt
Group,
identify
the
builder
followed
by
three
aggregators,
Cars.com,
Source
Interlink
Media,
and
behind
93.3%
Edmunds.com.
Dealer.com
was
identi3ied
as
the
builder
for
1,066
(17.8%)
of
the
identi(ied
listings;
770
sites
(12.9%)
were
built
by
Cobalt
Group,
and
Cars.com
was
responsible
for
478
sites
(8.0%).
Top
10
Placements
Count
Share
Dealer.com
1,066
17.8%
Cobalt
Group
770
12.9%
Cars.com
478
8.0%
Source
Interlink
Media
279
4.7%
Edmunds.com
277
4.6%
AutoTrader.com
237
4.0%
Reynolds
Web
Solu.ons
147
2.5%
TK
Carsites
147
2.5%
BZ
Results
130
2.2%
DealerSkins
128
2.1%
w w w . s o r g e n f r e i l l c . c o m
8.
8
MOVING
TOWARD
THE
HEAD
OF
THE
CLASS
While
appearing
on
the
.irst
SERP
is
important,
the
closer
you
are
to
the
top
of
the
listings
the
higher
the
chance
a
listing
will
result
in
a
click.
Given
that
75%
of
clicks
are
on
one
of
the
/irst
/ive
listed
results,
the
top
half
of
the
page
is
prime
real
estate
for
an
automotive
dealer.
Of
3,200
listings
in
the
top
-ive,
we
were
able
to
identify
the
builder
behind
3,029
sites
(94.7%).
Here
again,
Dealer.com
and
Cobalt
Group
come
out
as
number
one
and
two,
respectively,
with
656
(21.7%)
and
441
(14.6%)
results.
Cars.com,
Edmunds.com,
and
BZ
Results
round
out
the
top
0ive.
Of
note,
as
a
smaller
builder
(although
part
of
ADP),
BZ
Results
proves
that
with
well-‐designed
sites
and
solid
SEO,
even
the
smaller
players
can
produce
sites
that
rank
near
the
top
of
Google's
SERP.
Top
5
Placements
Count
Share
Dealer.com
656
21.7%
Cobalt
Group
441
14.6%
Cars.com
295
9.7%
Edmunds.com
98
3.2%
BZ
Results
90
3.0%
Source
Interlink
Media
83
2.7%
Reynolds
Web
Solu.ons
80
2.6%
AutoTrader.com
79
2.6%
Motorwebs
74
2.4%
DealerSkins
71
2.3%
Dealer.com,
Cobalt
Group
and
Cars.com
are
consistently
in
the
top
3
w w w . s o r g e n f r e i l l c . c o m
9.
9
REACHING
THE
TOP
As
49%
of
all
searches
lead
to
a
consumer
clicking
on
the
7irst
listed
result,
getting
that
coveted
top
spot
could
mean
thousands,
if
not
hundreds
of
thousands,
of
dollars
revenue
difference
to
a
dealer.
Dealer.com
cements
its
status
as
the
most
skilled
builder,
with
the
highest
percentage
(25.8%)
of
identi&iable
sites
listed
in
the
top
spot.
Cobalt
Group
follows
with
114
listings
(18.8%)
in
the
top
spot.
Cars.com,
Reynolds
Web
Solutions,
and
TK
Carsites
round
out
the
top
+ive.
A
sidenote
for
the
website
builders
in
our
study:
it
is
remarkable
that
in
almost
5%
of
the
top
sites,
no
mention
of
the
builder
can
be
found
either
on
the
visual
site
or
in
the
underlying
code.
As
buyers
of
website
design
services
are
becoming
more
savvy,
1inding
the
best
builders
should
be
easier.
Website
builders
owe
it
to
themselves
to
make
sure
they
get
those
leads
organically.
Top
1
Placements
Count
Share
Dealer.com
156
25.8%
Cobalt
Group
114
18.8%
Cars.com
29
4.8%
Reynolds
Web
Solu.ons
21
3.5%
TK
Carsites
18
3.0%
Click
Mo)ve
17
2.8%
DealerSkins
17
2.8%
Search
Op*cs
16
2.6%
Motorwebs
15
2.5%
eCarList
13
2.1%
Motorwebs
is
an
interesting
case.
This
is
a
smaller
company
that
dominates
the
Seattle
market
(14
of
their
15
number
one
listings
come
from
the
Seattle
metropolitan
area)
and
because
they
utilize
strong
SEO
practices,
they
rank
well
in
the
overall
study.
Looking
across
the
20
metropolitan
areas
included
in
the
study,
we
found
three
cases
in
which
a
smaller
builder
dominated
the
number
one
SERP
listings:
Search
Optics
in
San
Diego,
eCarList
in
Dallas,
and
Motorwebs
in
Seattle.
This
data
illustrates
the
fact
that
it
isn’t
the
size
of
a
company
that
determines
its
ability
to
achieve
top
results,
but
the
implementation
of
ef'icient
and
intelligent
SEO
practices.
w w w . s o r g e n f r e i l l c . c o m
10.
10
DIFFERENCES
ACROSS
Top
10
Rank
1
2
3
BRANDS
Acura
Dealer.com
Click
Mo)ve
Edmunds.com
With
the
proliferation
of
Audi
Dealer.com
Audi
Cars.com
website
builders
across
a
BMW
Dealer.com
Cars.com
Cobalt
Group
range
of
dealerships
within
Buick
Cobalt
Group
Dealer.com
Cars.com
any
given
brand
we
wanted
to
Cadillac
Cobalt
Group
Dealer.com
Cars.com
establish
to
what
extent
the
Chevrolet
Cobalt
Group
Dealer.com
Motorwebs
brand
was
responsible
for
SEO
Chrysler
Dealer.com
Cars.com
Source
Interlink
performance
and
if
we
could
Dodge
Dealer.com
Cars.com
ADP
isolate
the
builder's
effect.
Ford
Dealer.com
Dealer
Direct
TK
Carsites
GM
Cobalt
Group
Cars.com
Dealer.com
We
looked
at
all
32
brands
in
all
20
markets
and
found
that,
Honda
Dealer.com
Izmocars
TK
Carsites
while
there
is
a
fair
amount
of
Hyundai
Dealer.com
Cobalt
Group
Cars.com
variance
deeper
in
the
Infini%
Dealer.com
Cars.com
Edmunds.com
rankings,
Dealer.com
and
Isuzu
Source
Interlink
Cars.com
AutoTrader.com
Cobalt
Group
are
the
most
Jaguar
Dealer.com
Cars.com
Source
Interlink
frequently
listed
builders
by
Jeep
Dealer.com
Cars.com
ADP
far
across
all
32
brands.
Kia
Motors
Cobalt
Group
Dealer.com
Cars.com
Land
Rover
Dealer.com
Cars.com
AutoTrader.com
Lexus
Cobalt
Group
Cars.com
Source
Interlink
Lincoln
Dealer.com
Cars.com
Dealer
Direct
Mazda
Dealer.com
DealerSkins
Cars.com
Mercedes
Dealer.com
Cars.com
Motortrak
Mercury
Dealer
Direct
Dealer.com
Cars.com
Mini
Cobalt
Group
Edmunds.com
Cars.com
Mitsubishi
Dealer.com
Source
Interlink
Cars.com
Nissan
Dealer.com
Cobalt
Group
Cars.com
Porsche
Dealer.com
The
Gary
Stock
Co.
Porsche
Saab
Cobalt
Group
Source
Interlink
Cars.com
Subaru
Dealer.com
Cars.com
Edmunds.com
Suzuki
PSN
Cars.com
Suzuki
Toyota
Dealer.com
gsMarke(ng
Reynolds
Volkswagen
Cobalt
Group
Dealer.com
Cars.com
w w w . s o r g e n f r e i l l c . c o m
11.
11
Cobalt
Group
clearly
owns
the
Top
5
Rank
1
2
3
General
Motors
brands
and
all
Acura
Dealer.com
Click
Mo)ve
(3)
Cars.com
the
websites
for
Buick,
Audi
Dealer.com
Audi
Cars.com
Cadillac,
Chevrolet,
and
Saab,
BMW
Dealer.com
Cobalt
Group
Cars.com
although
Dealer.com
ties
with
Buick
Cobalt
Group
Cars.com
(2)
Dealer.com
Cobalt
in
terms
of
top-‐ranked
listings
in
two
of
those
four
Cadillac
Cobalt
Group
Dealer.com
Cars.com
brands
(Chevrolet
and
Saab).
Chevrolet
Cobalt
Group
Dealer.com
Motorwebs
Chrysler
Dealer.com
Cars.com
BZ
Results
Dodge
Dealer.com
Cars.com
ADP
Ford
Dealer.com
Dealer
Direct
DealerSkins
GM
Cobalt
Group
Dealer.com
BZ
Results
Honda
Dealer.com
eBizAutos
Izmocars
Hyundai
Dealer.com
Cobalt
Group
Reynolds
Infini%
Dealer.com
Cars.com
Edmunds.com
Isuzu
Source
Interlink
Cars.com
AutoTrader.com
Jaguar
Dealer.com
Cars.com
AutoTrader.com
Jeep
Dealer.com
Cars.com
BZ
Results
Kia
Motors
Cobalt
Group
Dealer.com
Cars.com
Land
Rover
Dealer.com
Cars.com
AutoTrader.com
Lexus
Cobalt
Group
Cars.com
Edmunds.com
Lincoln
Cars.com
Dealer.com
Dealer
Direct
Mazda
Dealer.com
Cars.com
(2)
DealerSkins
Mercedes
Dealer.com
Cars.com
Motortrak
Mercury
Cars.com
Dealer
Direct
(2)
Dealer.com
Mini
Cobalt
Group
Cars.com
(2)
Edmunds.com
Mitsubishi
Dealer.com
Cars.com
Cobalt
Group
Nissan
Dealer.com
Cobalt
Group
Reynolds
Porsche
Dealer.com
Porsche
The
Gary
Stock
Co
Saab
Cobalt
Group
Cars.com
Edmunds.com
Subaru
Dealer.com
Cars.com
DealerSkins
Suzuki
PSN
Cars.com
Dealer.com
Toyota
Dealer.com
gsMarke(ng
(2)
Reynolds
Volkswagen
Cobalt
Group
Dealer.com
Cars.com
w w w . s o r g e n f r e i l l c . c o m
12.
12
Because
of
the
limited
slots
of
Top
1
Rank
1
2
3
number
one
placements
by
Acura
Click
Mo)ve
Dealer.com
(3)
TK
Carsites
brand
(20
possibilities)
and
the
Audi
Dealer.com
Americaneagle.com
Audi
large
number
of
builders
(284),
BMW
Dealer.com
Cobalt
Group
ADP
there
were
a
fair
number
of
ties
Buick
Cobalt
Group
Dealer.com
Cars.com
in
the
top
categories.
As
an
Cadillac
Cobalt
Group
Dealer.com
BZ
Results
example
for
BMW,
9
different
builders
tie
for
third
place.
Chevrolet
Cobalt
Group
(1)
Dealer.com
ADP
Chrysler
Dealer.com
ADP
(2)
Auto
Fusion
After
Dealer.com
(number
1
Dodge
Dealer.com
Auto
Fusion
(2)
Cars.com
with
7
listings)
or
Cobalt
Group
Ford
Dealer.com
Dealer
Direct
(2)
DealerSkins
(number
2
with
3
listings),
the
GM
Cobalt
Group
Dealer.com
All
Auto
Network
next
9
website
builders
who
Honda
Dealer.com
AutoOne
Media
Cap$velead
have
built
sites
for
BMW
Hyundai
Cobalt
Group
(1)
Dealer.com
Izmocars
(measured
on
a
national
scale)
Infini%
Dealer.com
eBizAutos
Jazel
Automo,ve
are
even
in
terms
of
their
ability
Isuzu
Cars.com
Source
Interlink
AutoTrader.com
to
get
a
site
ranked
in
the
top
Jaguar
Dealer.com
DealerSkins
Cobalt
Group
spot
on
Google
SERPs.
Jeep
Dealer.com
ADP
(2)
Auto
Fusion
Kia
Motors
Dealer.com
Cobalt
Group
TK
Carsites
Numbers
in
(
)
indicate
a
tie.
Land
Rover
Dealer.com
AutoTrader.com
(2)
Cars.com
Lexus
Cobalt
Group
eCarList
Dealer.com
Lincoln
Dealer
Direct
Dealer.com
(2)
Reynolds
Mazda
Dealer.com
(1)
DealerSkins
Search
Op*cs
Mercedes
Dealer.com
eBizAutos
(2)
Motortrak
Mercury
Dealer
Direct
Cars.com
(2)
Reynolds
Mini
Cobalt
Group
Cars.com
NA
Mitsubishi
Dealer.com
Cobalt
Group
Cars.com
Nissan
Dealer.com
Cobalt
Group
(2)
Reynolds
Web
Porsche
Dealer.com
Porsche
The
Gary
Stock
Co
Saab
Cobalt
Group
(1)
Dealer.com
Cars.com
Subaru
Dealer.com
AutoLotManager
(2)
AutoOne
Media
Suzuki
PSN
Cars.com
(2)
Reynolds
Toyota
Dealer.com
gsMarke(ng
Reynolds
Volkswagen
Cobalt
Group
Dealer.com
Auto
Fusion
w w w . s o r g e n f r e i l l c . c o m
13. 13
Dealer.com is the clear
winner when it comes to
getting their clients ranked
CONCLUSION
Automotive
consumers
researching
dealers
online
are
inundated
with
search
results
from
manufacturers,
dealers,
third-‐party
aggregators,
and
lead-‐generation
companies
across
organic
and
paid
search
results.
They
have
become
accustomed
to
the
“noise”
generated
on
search
engine
results
pages.
Data
from
the
dominant
player
in
the
search-‐engine
space,
Google,
proves
that
landing
on
the
3irst
page
of
search
results
is
vital
to
drive
organic
traf2ic
to
a
site.
Being
on
the
,irst
page
is
akin
to
showing
up
to
the
game.
If
you
want
to
be
competitive,
your
results
need
to
be
among
the
top
:ive
on
the
page
and
if
you
want
to
win,
showing
up
in
the
.irst
spot
on
an
SERP
is
paramount.
This
study
demonstrates
that
Dealer.com
and
Cobalt
consistently
deliver
results
for
their
clients.
Both
are
large
organizations
with
intelligent
programmers
who
optimize
their
sites
to
work
well
with
search
engines.
With
that
said,
this
study
also
showed
that
some
smaller
companies
have
'igured
out
how
to
compete
with
these
large
providers.
Search
Optics
in
San
Diego,
eCarList
in
Dallas,
and
Motorwebs
in
Seattle
have
)igured
out
how
to
deliver
top
listings
for
their
clients
in
their
distinct
markets,
proving
that
it
isn’t
simply
the
size
of
a
provider
that
brings
top
results.
But
there
can
only
be
one
overall
winner,
and
that
award
goes
to
Dealer.com.
They
deliver
more
results
for
their
clients
on
the
,irst
SERP,
more
in
the
top
,ive
spots,
and
most
importantly,
the
most
in
the
coveted
top
spot.
Across
32
brands,
in
20
markets
and
competing
against
283
other
website
providers,
Dealer.com
is
consistently
the
builder
behind
the
number
one
search
results
listed
on
Google.
w w w . s o r g e n f r e i l l c . c o m
14. 14
APPENDIX
GOOGLE
SERP
w w w . s o r g e n f r e i l l c . c o m
15. 15
APPENDIX
BUILDERS
IN
STUDY
1969
Communications
Automotive
Internet
Media
Chrome
Systems
4Dee
Automotive
Microsites
Chrysler
4Guys
Interactive
AutoOne
Media
Classic
Auto
Group
4MoreHits.com
AutoRevo
Cleveland
Car
Dealers
About.com
Autoshops
Solutions
Inc
Cleveland
Lincoln
Dealers
Ace
Design
Studios
AutoTrader.com
Cleveland.com
Acura
Autotropolis.com
Click
Motive
ADP
AutoWeb
Solutions
Cobalt
Group
Adsmith
azlDesign
collectivemedia.net
Advameg
Barrier
Motors
Commercial
Web
Services
Advanced
Dealer
Systems
Blogger.com
CosmicHat
Alameda
County
Auction
BMW
Cox
Media
All
Auto
Network
Boston
webdesign-‐SEO
Dailymotion
Americaneagle.com
Boston.com
Darkstar
Design
Amoka
International
Boulevards
Davis
Automotive
Group
Amura
Marketing
Bowery
Presents
Dburns
Design
Technologies
Buick
Dealer
Active
Aol
Bullseye
Marketing
LLC
Dealer
Apex
Apogeeinvent
Business
Finder
Dealer
Connexion
Asbury
Automotive
Group
BZ
Results
Dealer
Direct
AT&T
Cadillac
Dealer
E-‐Process
Attilanet
California
Web
Site
Dealer
Finder
Audi
Development
Company
Dealer
HD
Auto
Dealer
Camrod
Motorsports
Dealer
Impact
Systems
Auto
Fusion
Captivelead.com
Dealer
Interactive
Auto
Parts
Fair
Car
Dealer
Sale
Dealer
Peak
Auto
Sales
Web
Car
Research
XRM
Dealer
Specialties
Auto
Trader
Carbase.com
Dealer
Websites
Auto
Web
Solutions
Cars.com
Dealer.com
Autobahn
MotorCar
Group
Cars.net
Dealer123.com
Autobase.com
CarsDirect.com
DealerBytes
AutoConversion
CarTHINK
Dealerconnection.com
Autodata
Cascade
Auto
Group
DealerDNA
Autofusion
Central
Tech
Solutions
DealerFire
AutoLotManager.com
Chris
Pearson
Dealermade
w w w . s o r g e n f r e i l l c . c o m
16. 16
APPENDIX
BUILDERS
IN
STUDY
DealerOn
Gravacars.com
Liquid
Motors
DealerPeak
gsMarketing
Local.com
DealerRater.com
Hearts
Communications
LotPro.com
Dealerserve.com
HelloMetro
Low
Book
Sales
DealerShift
High
Gear
Media
LTTF.com
DealerSkins
Hilco
Enterprises
Lunar
Pages
DealerSpecialties
Honda
MAB
Advertising
DealersWebsites.com
Hubpages
Manhattan
Auto
mobile
DealerTown
Hyundai
Manning
Automotive
Marketing
DealerTrend.com
Inaco
Manta
Media
DealerWebsites.com
inet101
Marcsoft
Computing.
LLC
Dealix
In#initi
Marigold
Ltd.
DEX
Innovative
Internet
Solution
Maryland
Web
Design
Corporation
DMI
Dealerzoom
Insider
Pages
Mazda
Dodge
Interactive
Data
Managed
MDDS
Dominion
Enterprises
Solutions
Media
News
Group
DoubleClick.com
Internet
Brands
Media
Web
Source
Dougs.com
Internet
Broadcasting
System
Mediarevo
Driving
Force
Isuzu
Mercedes-‐Benz
eBDC
solutions
itsGURU
Merchantcircle.com
eBizAutos
Izmocars
Metro
Scion
eCarList
Jaguar
Microsoft
eCustomizing
Jazel
Auto
Dealer
Websites
Millernet
Web
Solutions
Edmunds.com
Jelsoft
Enterprises
Milonic
Solutions
EHG
Media
JP
Automotive
Marketing
Mitsubishi
Enidus
JSWCRM
Mixed
Media
eVox
Productions
Keema
MJMI
Experts
on
IT
Kia
Motors
Motortrak
Flique
Creative
LAD
Marketing
Motorwebs
Ford
Land
Rover
MP
Productions
FusionZone
Automotive
LCPA
National
Trust
for
Historic
GIQ
Web
Design
Lee
Enterprises
Preservation
GM
Lexus
Network
Solutions
Good
Works
Media
LHM
Advertising
Nexteppe
Gotham
Dream
Cars
Lincoln
Nissan
w w w . s o r g e n f r e i l l c . c o m
17. 17
APPENDIX
BUILDERS
IN
STUDY
NJ
State
Auto
Auction
South&ire
Media
WorldDealer
NY
Daily
News
Steadman
Recreation
Inc
XI
Group
NYCwebdesign.com
Subaru
Yahoo
Paul
Miller
Porsche
Super
Media
Yelp
PCG
Suzuki
YouTube
Pixel
Motion
Motors
Texas
Marketing
Group
Zap$ire
Pixion
Web
Design
The
Gary
Stock
Company
Zibe
pointdynamics.com
The
New
York
Times
Zoom
Digital
Dealer
Porsche
The
Nielsen
Company
ProMax
Online
The
San
Diego
Tribune
PSN
TheNetLab
Purecars.com
Titus-‐will
PureDealer
TK
Carsites
Quancast
Top
Results
Design
Real
World
Marketing
Toyota
Red
Jar
Web
Design
Twice
Interactive
Reliable
Chevrolet
Richardson
Ukdynamo
Reynolds
Web
Solutions
Utahwebsolutions.com
Saab
UTVBlog.net
SaltLakeBusinessList
Variant
Studios
San
Diego
Tribune
Vast
School
Loop
Vector
Informatics
Search
Boston
Village
Automotive
Group
Search
Optics
VinSolutions
Semper
Fi
Web
Design
Virtual-‐showroom.com
SEO
Position/
Blamcast
VirtualIMG
Seritas
Visit
Ford
Sewell
Warnick
Design
Group
SiteFactor
Web
Tech
Services
Site%lier
Web
Trends
Sitepro
WebHostingSolutions.com
Skeete
Digital
Website
Jockey
Smart
Web
Concepts
WebTracker
Sokal
Media
Group
Wikipedia
Source
Interlink
Media
WWW
Communication
w w w . s o r g e n f r e i l l c . c o m
18.
18
Sorgenfrei,
LLC
320
Washington
Avenue
Brooklyn,
NY
11205
Phone:
646-‐875-‐8816
Fax:
646-‐390-‐7547
w w w . s o r g e n f r e i l l c . c o m