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SIX FINGERS OF
                             HUMAN-CENTERED
                                  DESIGN
                                Matt Mayfield - Fall 2009
Thursday, October 29, 2009
Thursday, October 29, 2009
Thursday, October 29, 2009
SAFETY AND UT
                                                        ILITY

                                 MAINTENANCE


                             COST

                                Q UALITY


                                                          AN CE
                                                   P PE AR
                                                  A
   “Five points” illustrated in the form of a
   hand, Dreyfuss Collection. (R. Finchum,
   Henry Dreyfuss, Industrial Designer:
   The Man in the Brown Suit)

Thursday, October 29, 2009
SIX FACTORS
                             Function(s)
                             Form
                             Activities
                             Motivations
                             Conceptual Model
                             Connotations

Thursday, October 29, 2009
FUNCTION(S)
         What does it do?




Thursday, October 29, 2009
FORM
                             How is it shaped?




Thursday, October 29, 2009
CONCEPTUAL MODEL
        How does it work?




Thursday, October 29, 2009
ACTIVITIES
     What are people doing with it?




Thursday, October 29, 2009
MOTIVATIONS
                             Why do people want to use it?




Thursday, October 29, 2009
CONNOTATION
        What does it mean?




Thursday, October 29, 2009
SIX FACTORS
                             Function(s)
                             Form
                             Activities
                             Motivations
                             Conceptual Model
                             Connotations

Thursday, October 29, 2009
Function(s)          Conceptual
                                               Form
                                                        Model




                             concrete                      abstract


Thursday, October 29, 2009
Form   Activities   Motivations




                              directly                        indirectly
                             influence                         influence


Thursday, October 29, 2009
directly influence




                             concrete                         abstract




                                        indirectly influence

Thursday, October 29, 2009
directly influence




                                                           Form


                                                                            Conceptual
                                        Function(s)
                                                                              Model


                             concrete                                                      abstract




                                        Activities                          Connotations


                                                      Motivations




                                                      indirectly influence


Thursday, October 29, 2009
directly influence



                             Making it perform                                                        Making it clear

                                                                      Form


                                                                                       Conceptual
                                                 Function(s)
                                                                                         Model


                                   concrete                    Product or Service                          abstract




                                                 Activities                            Connotations


                                                                 Motivations

                              Making it useful                                                        Making it personal


                                                                 indirectly influence


Thursday, October 29, 2009
SO WHAT?
                             Evaluate existing products/services
                             Identify weak areas to build up
                             Rebalance the solution
                             Generate new or alternative solutions
                             Better define problem spaces


Thursday, October 29, 2009
Amazon Kindle
                                                             Form


                                                                         Conceptual
                                             Function(s)
                                                                           Model




                                             Activities                  Connotations


                                                           Motivations




Thursday, October 29, 2009
Form


                                                                              Conceptual
                                                  Function(s)
                                                                                Model




                                                  Activities                  Connotations


                                                                Motivations
                             Dyson DC 16 Root 6


Thursday, October 29, 2009
Form


                                                                           Conceptual
                                               Function(s)



                                 ?
                                                                             Model




                                               Activities                  Connotations


                             “music machine”                 Motivations




Thursday, October 29, 2009
Six Fingers of
              Human-Centered
              Design




                                                                    Activities
                                                      Motivations




                                                                                 Conceptual model

                                                                                                    Form

                                                                                                           Fun
                                            Conn




                                                                                                       ctio
                                                                                                           n(s)
                                                o
                                              tatio
                                               ns
                  Matt Mayfield, Fall 2009
Thursday, October 29, 2009

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Six factors of human-centered design

  • 1. SIX FINGERS OF HUMAN-CENTERED DESIGN Matt Mayfield - Fall 2009 Thursday, October 29, 2009
  • 4. SAFETY AND UT ILITY MAINTENANCE COST Q UALITY AN CE P PE AR A “Five points” illustrated in the form of a hand, Dreyfuss Collection. (R. Finchum, Henry Dreyfuss, Industrial Designer: The Man in the Brown Suit) Thursday, October 29, 2009
  • 5. SIX FACTORS Function(s) Form Activities Motivations Conceptual Model Connotations Thursday, October 29, 2009
  • 6. FUNCTION(S) What does it do? Thursday, October 29, 2009
  • 7. FORM How is it shaped? Thursday, October 29, 2009
  • 8. CONCEPTUAL MODEL How does it work? Thursday, October 29, 2009
  • 9. ACTIVITIES What are people doing with it? Thursday, October 29, 2009
  • 10. MOTIVATIONS Why do people want to use it? Thursday, October 29, 2009
  • 11. CONNOTATION What does it mean? Thursday, October 29, 2009
  • 12. SIX FACTORS Function(s) Form Activities Motivations Conceptual Model Connotations Thursday, October 29, 2009
  • 13. Function(s) Conceptual Form Model concrete abstract Thursday, October 29, 2009
  • 14. Form Activities Motivations directly indirectly influence influence Thursday, October 29, 2009
  • 15. directly influence concrete abstract indirectly influence Thursday, October 29, 2009
  • 16. directly influence Form Conceptual Function(s) Model concrete abstract Activities Connotations Motivations indirectly influence Thursday, October 29, 2009
  • 17. directly influence Making it perform Making it clear Form Conceptual Function(s) Model concrete Product or Service abstract Activities Connotations Motivations Making it useful Making it personal indirectly influence Thursday, October 29, 2009
  • 18. SO WHAT? Evaluate existing products/services Identify weak areas to build up Rebalance the solution Generate new or alternative solutions Better define problem spaces Thursday, October 29, 2009
  • 19. Amazon Kindle Form Conceptual Function(s) Model Activities Connotations Motivations Thursday, October 29, 2009
  • 20. Form Conceptual Function(s) Model Activities Connotations Motivations Dyson DC 16 Root 6 Thursday, October 29, 2009
  • 21. Form Conceptual Function(s) ? Model Activities Connotations “music machine” Motivations Thursday, October 29, 2009
  • 22. Six Fingers of Human-Centered Design Activities Motivations Conceptual model Form Fun Conn ctio n(s) o tatio ns Matt Mayfield, Fall 2009 Thursday, October 29, 2009