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Crossroads In Motion
Assisting Non-Native English Speakers with Transit Information




           APA Livable Washington Conference
                   November 2, 2005
Factors Affecting Transit Performance

                       Local Policy Decisions
                            Land Use
Management/Staff           Urban design         Operating Environment
 Skills & Experience         Parking                   Density
      Leadership             Zoning                Land Use Patterns
   Service Design                                     Congestion
   Service Quality                                    Geography
Bellevue Transit Plan Implementation
   Plan Adopted June 2, 2003         Plan Implementation Work Teams
                                           Downtown Layover Team

                                           Transit Signal Priority Team

                                           Bus Stop Amenities Team

                                           Ride Free Area Team

                                           Arterial HOV Team

                                           Transit Center Team

                                           Pavement Overlay Team

                                           Commuter Parking Team

                                           Comprehensive Plan Team

                                           Pedestrian Access Team


  Recipient of the 2003 American
  Planning Association Honor Award
  for Excellence in Planning
Bellevue Racial Characteristics (2000)

        Asian or   Other race
         Pacific      0.5%      Hispanic
        Islander                  2.3%
          9.9%                             Bellevue 1990

Black
                                                                       Hispanic or   Two or more
2.0%
                                                                         Latino:        races
                                                                          5.3%           2.9%    Bellevue   2000
                                                       Some other
                                                         race
                                                         0.5%

                                   White
                                   85.3%                            Asian alone
                                                                       17.6%




                                                            Black or                      White alone
                                                            African                         71.8%
                                                           American
                                                             1.9%
Bellevue Resident Ethnicity by Age (2000)
60%
                                Preschool Age (0-4)
                                School Age (5-18)
                                College Age (18-22)
50%
                                Workforce (19-44)
                                Workforce (45-64)
                                Senior Citizens (65+)
40%


30%


20%


10%


0%
      To tal P o p   Hispanic      White            B lack   A sian, NHP I   2 o r mo re
Foreign Born Residents in Bellevue

                    Percent foreign born and region of birth
30%

        Northern America
25%     Latin America
        Africa
20%     Asia, Oceania
        Europe
15%


10%


5%


0%
      United     Central    King    Eastside Bellevue Kirkland Redmond Renton   Seattle
      States     Sound     County   Balance
Foreign Born Bellevue Residents

                  Foreign born by place of birth - 2000




          Other
           8%
                                                          China
                                                          16%
                                                          Japan
                                                           6%
 Latin America
      13%                                                 Korea
                                                           7%
                              Asia
                              57%                         India
                                                           8%
                                                          Southeast Asia
      Europe                                                   14%
       21%                                                Other Asia
                                                             7%
Percent Foreign Born in Region
Percent of Bellevue Residents who are Foreign Born
                                                                                                 •Citywide, 24.5% of 2000
                                                                 520
                                                                                                 Bellevue residents were born
                                     BRIDLE TRAILS
                                                                EVERGREEN HIGHLANDS
                                                                                                 outside of the United States.

         NORTH
         BELLEVUE
                                                                                                 •More than 35 percent of
                         405     BEL-RED/NORTHUP                                                 Crossroads residents were not
                                                                            NORTHEAST BELLEVUE
                                                           CROSSROADS
                                                                                                 born in the United States.




                                                                                      h
                                                                                   is
          DOWNTOWN
                               WILBURTON/NE 8TH ST




                                                                                 am
                                                                                                 •Foreign-born residents
                                                                              mm
                                                                            Sa                   comprise 20% or more of the
                                                                         ke
                                                      SOUTHEAST BELLEVUE
         SOUTHWEST
                                                                                                 total population in many
                                                                       La


         BELLEVUE

                           RICHARDS VALLEY
                                                                                                 Bellevue neighborhoods
    La
                                                                                                 throughout the city.
     ke




                                                         EASTGATE
          W




                                              90
            as




                                                                                                 Legend
              hing




                                                                                                    Arterials
               ton




                                           FACTORIA                                                 Freeways
                                                                                                    Subareas
                                                                                                    Non Residential Areas
                                                                    NEWCASTLE
                     NEWPORT HILLS                                                               % Foreign Born
                                                                                                    0% - 9.9%
                                                                                                    10% - 19.9%
                                                                                                    20% - 34.9%
N                    0         0.5     1              2 Miles
                                                                                                    35%+
Bellevue Immigration Patterns
                 Year of entry to US by region for Bellevue Foreign-Born Residents
8,000



7,000



6,000



5,000



4,000



3,000



2,000



1,000



   0
        Europe      Asia                Africa          Oceania               Mexico         Latin America        Canada (N.
                                                                                                Balance            America)

                  Year of entry before 1980      Year of entry 1980 to 1989        Year of entry 1990 to March 2000
Languages in Bellevue

                Language composition of Bellevue residents, 2000
                                                                          Vietnamese
                                                             Indic             1%
                                                    Korean    1%
                                                      2%
                                          Russian
                                            2%

                                      Japanese
                                         2%                            Other Languages
   Speak       Speak another                                                  8%
only English     language
    74%             27%
                                           Spanish
                                             5%

                                                             Chinese
                                                               5%
Non-English Speaking Population

30%                                                        27%
25%
20%
15%                                                                                              12%
10%                   7%
 5%
 0%
        Linguistically isolated (based on   Speak a language other than English   Speak English less than "very w ell"
                  households)



      • Linguistic Isolation means that no member of a household
        over age 14 speaks English “very well”
      • Almost 27 percent of Bellevue’s population over age 5 speaks
        a language at home other than English, and over 12 percent
        speaks English less than “very well”
Language other than English at Home

          30

          25

          20
Percent




          15                                                               1990
          10
                                                                           2000

          5

          0
               United   Central    King    Bellevue   Eastside   Seattle
               States   Puget     County              Balance
                        Sound
Percent of Pop Who Speak a Language other than English at Home


                                                                        520


                                          BRIDLE TRAILS
                                                                       EVERGREEN HIGHLANDS

                                                                                                         •26.9% of Bellevue residents over
                NORTH
                BELLEVUE
                            405
                                                                                                         the age of 5 spoke a language at
                                      BEL-RED/NORTHUP
                                                                                                         home other than English in 2000.
                                                                                    NORTHEAST BELLEVUE
                                                                  CROSSROADS


                DOWNTOWN
                                                                                                         •Almost no areas with less than 10%



                                                                                                 h
                                    WILBURTON/NE 8TH ST




                                                                                               is
                                                                                            am
                                                                                                         of population speaking another

                                                                                          mm
                                                                                                         language
                                                                                       Sa
                                                                                    ke
                                                            SOUTHEAST BELLEVUE
            SOUTHWEST
                                                                                  La
            BELLEVUE

                                  RICHARDS VALLEY

  Lak
        e
            W
                a
                sh




                                                                EASTGATE
                                                 90
                    ing




                                                                                                          Legend
                     ton




                                                                                                             Arterials
                                                                                                             Freeways
                                                 FACTORIA
                                                                                                             Subareas
                                                                                                             Non Residential Areas
                                                                              NEWCASTLE
                           NEWPORT HILLS                                                                  % other language
                                                                                                             0% - 9.9%
                                                                                                             10% - 19.9%
 N                                                                                                           20% - 34.9%
                           0        0.5      1               2 Miles                                         35%+
Bellevue Residents’ Nativity & Language
               26,782                   27,682

                                                 1990
      11,548                   11,102            2000


           132%                      149%

      Foreign-born         Population speaking
       population          a language at home
                            other than English


               Overall population   26%
2005 Human Services Needs Update


                   81% of providers of
                   human services to
                   Bellevue residents
                   identified transportation
                   as the largest barrier for
                   their clients in
                   accessing services.
Role of Information




                 How much
                 will my trip
                 cost?
When do I have                  How do I get
to be at the                    there from here?
stop?
New Paradigm for Public Transit
“Transit customers today expect more and
better information from their local transit
agencies that can assist them in their transit
and multi-modal trip making. The leading
transit agencies are offering more and better
quality information - more useful, more
accessible and convenient, more
understandable, more comprehensive, and
more reliable. Better information will
contribute to satisfied customers who will
choose transit more often and remain as
committed transit riders for longer periods,
and perhaps will also attract new riders who
otherwise are reluctant to venture onto
public transit.”
New Paradigms for Local Public Transportation Organizations. Transit Cooperative
Research Program Report 58.
Crossroads in Motion Brochure
Improved Signage

    Park & Rides
    16%

Downtown
    38%
Residential Transportation Coordinators




         Languages spoken include: Spanish;
         Vietnamese; Korean; Chinese; Taiwanese;
         Cambodian; Russian; and English.

         Telephone 425-943-6786 for assistance.
More Information




www.metrokc.gov/inmotion/crossroads

         Franz Loewenherz
          City of Bellevue
           425-452-4077

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2005 APA Livable Washington Conference

  • 1. Crossroads In Motion Assisting Non-Native English Speakers with Transit Information APA Livable Washington Conference November 2, 2005
  • 2. Factors Affecting Transit Performance Local Policy Decisions Land Use Management/Staff Urban design Operating Environment Skills & Experience Parking Density Leadership Zoning Land Use Patterns Service Design Congestion Service Quality Geography
  • 3. Bellevue Transit Plan Implementation Plan Adopted June 2, 2003 Plan Implementation Work Teams Downtown Layover Team Transit Signal Priority Team Bus Stop Amenities Team Ride Free Area Team Arterial HOV Team Transit Center Team Pavement Overlay Team Commuter Parking Team Comprehensive Plan Team Pedestrian Access Team Recipient of the 2003 American Planning Association Honor Award for Excellence in Planning
  • 4. Bellevue Racial Characteristics (2000) Asian or Other race Pacific 0.5% Hispanic Islander 2.3% 9.9% Bellevue 1990 Black Hispanic or Two or more 2.0% Latino: races 5.3% 2.9% Bellevue 2000 Some other race 0.5% White 85.3% Asian alone 17.6% Black or White alone African 71.8% American 1.9%
  • 5. Bellevue Resident Ethnicity by Age (2000) 60% Preschool Age (0-4) School Age (5-18) College Age (18-22) 50% Workforce (19-44) Workforce (45-64) Senior Citizens (65+) 40% 30% 20% 10% 0% To tal P o p Hispanic White B lack A sian, NHP I 2 o r mo re
  • 6. Foreign Born Residents in Bellevue Percent foreign born and region of birth 30% Northern America 25% Latin America Africa 20% Asia, Oceania Europe 15% 10% 5% 0% United Central King Eastside Bellevue Kirkland Redmond Renton Seattle States Sound County Balance
  • 7. Foreign Born Bellevue Residents Foreign born by place of birth - 2000 Other 8% China 16% Japan 6% Latin America 13% Korea 7% Asia 57% India 8% Southeast Asia Europe 14% 21% Other Asia 7%
  • 9. Percent of Bellevue Residents who are Foreign Born •Citywide, 24.5% of 2000 520 Bellevue residents were born BRIDLE TRAILS EVERGREEN HIGHLANDS outside of the United States. NORTH BELLEVUE •More than 35 percent of 405 BEL-RED/NORTHUP Crossroads residents were not NORTHEAST BELLEVUE CROSSROADS born in the United States. h is DOWNTOWN WILBURTON/NE 8TH ST am •Foreign-born residents mm Sa comprise 20% or more of the ke SOUTHEAST BELLEVUE SOUTHWEST total population in many La BELLEVUE RICHARDS VALLEY Bellevue neighborhoods La throughout the city. ke EASTGATE W 90 as Legend hing Arterials ton FACTORIA Freeways Subareas Non Residential Areas NEWCASTLE NEWPORT HILLS % Foreign Born 0% - 9.9% 10% - 19.9% 20% - 34.9% N 0 0.5 1 2 Miles 35%+
  • 10. Bellevue Immigration Patterns Year of entry to US by region for Bellevue Foreign-Born Residents 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Europe Asia Africa Oceania Mexico Latin America Canada (N. Balance America) Year of entry before 1980 Year of entry 1980 to 1989 Year of entry 1990 to March 2000
  • 11. Languages in Bellevue Language composition of Bellevue residents, 2000 Vietnamese Indic 1% Korean 1% 2% Russian 2% Japanese 2% Other Languages Speak Speak another 8% only English language 74% 27% Spanish 5% Chinese 5%
  • 12. Non-English Speaking Population 30% 27% 25% 20% 15% 12% 10% 7% 5% 0% Linguistically isolated (based on Speak a language other than English Speak English less than "very w ell" households) • Linguistic Isolation means that no member of a household over age 14 speaks English “very well” • Almost 27 percent of Bellevue’s population over age 5 speaks a language at home other than English, and over 12 percent speaks English less than “very well”
  • 13. Language other than English at Home 30 25 20 Percent 15 1990 10 2000 5 0 United Central King Bellevue Eastside Seattle States Puget County Balance Sound
  • 14. Percent of Pop Who Speak a Language other than English at Home 520 BRIDLE TRAILS EVERGREEN HIGHLANDS •26.9% of Bellevue residents over NORTH BELLEVUE 405 the age of 5 spoke a language at BEL-RED/NORTHUP home other than English in 2000. NORTHEAST BELLEVUE CROSSROADS DOWNTOWN •Almost no areas with less than 10% h WILBURTON/NE 8TH ST is am of population speaking another mm language Sa ke SOUTHEAST BELLEVUE SOUTHWEST La BELLEVUE RICHARDS VALLEY Lak e W a sh EASTGATE 90 ing Legend ton Arterials Freeways FACTORIA Subareas Non Residential Areas NEWCASTLE NEWPORT HILLS % other language 0% - 9.9% 10% - 19.9% N 20% - 34.9% 0 0.5 1 2 Miles 35%+
  • 15. Bellevue Residents’ Nativity & Language 26,782 27,682 1990 11,548 11,102 2000 132% 149% Foreign-born Population speaking population a language at home other than English Overall population 26%
  • 16. 2005 Human Services Needs Update 81% of providers of human services to Bellevue residents identified transportation as the largest barrier for their clients in accessing services.
  • 17. Role of Information How much will my trip cost? When do I have How do I get to be at the there from here? stop?
  • 18. New Paradigm for Public Transit “Transit customers today expect more and better information from their local transit agencies that can assist them in their transit and multi-modal trip making. The leading transit agencies are offering more and better quality information - more useful, more accessible and convenient, more understandable, more comprehensive, and more reliable. Better information will contribute to satisfied customers who will choose transit more often and remain as committed transit riders for longer periods, and perhaps will also attract new riders who otherwise are reluctant to venture onto public transit.” New Paradigms for Local Public Transportation Organizations. Transit Cooperative Research Program Report 58.
  • 20. Improved Signage Park & Rides 16% Downtown 38%
  • 21. Residential Transportation Coordinators Languages spoken include: Spanish; Vietnamese; Korean; Chinese; Taiwanese; Cambodian; Russian; and English. Telephone 425-943-6786 for assistance.
  • 22. More Information www.metrokc.gov/inmotion/crossroads Franz Loewenherz City of Bellevue 425-452-4077