This document describes how to solve a performance issue affecting some users of an application in 4 clicks. It shows graphs indicating a server response time issue for one server and user group. By clicking through to view the network packets for the affected query, you can identify and fix the problem causing the slowdown.

1. Solve your performance issue in 4 clicks!
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3. You don’t know where it comes from

4.  You have a problem,
 You do not know where it comes from…
 You can…
FIND OUT IN 4 CLICKS!

6. Be informed!
Some users suffered from a performance degradation
On the application Labo RD1 at 10:44 am this morning.

7. Yellow: Network RT
The blue peak indicates there was Blue: Server RT
a server response time issue Red: Data transfer time
Only one server and one user group
were involved.

8. We can see that only one user
was impacted.

9. For that specific conversation
we can see the degraded server response time.
By clicking on « PCAP »…
You can view the exact query
that caused the slowdown.

10. Now… You can fix your problem!