WebRTC is an open-source project that embeds audio and video capabilities directly into web browsers without plugins, allowing real-time communication via JavaScript APIs and protocols developed by the W3C and IETF; Mayak WebRTC is a product from SwitchRay that provides a WebRTC gateway and server application to enable real-time video and screen sharing across browsers and devices for uses like customer support, online training, and interactive TV. The product can be deployed as a basic gateway or with extended features like widgets, communication servers, and integration with videoconferencing and contact center platforms.

1. WebRTC – the future of IP Video
Riga, Latvia – May 2016

2. WebRTC Technology
• WebRTC is both a specification and an open source project
• Audio and Video technology built-in to the browser without
any additional plugins
• The WebRTC specification describes JavaScript API
requirements and interaction protocols
• Standards bodies:
• W3C (WebRTC WG) development of JavaScript API
• IETF (RTCWEB WG) development of protocols
• Current draft is W3C Editor's Draft 13 May 2016
• Core WebRTC code is in active development

3. WebRTC Implementation
Browser Support
• Mozilla Firefox
• Google Chrome (and Chromium-based browsers, such as
Yandex.Browser)
• Support on Windows/MAC/Linux and mobile OS Android
• Opera Desktop
• Apps for Android and iOS built on WebRTC SDK
• Apple Safari rumored to support standard after release, expecting to
see it in Safari Technology Preview first
• Microsoft Edge supports own implementation, ORTC, that builds upon
WebRTC. Planning support for WebRTC V1.0 and unification of
standards
• Microsoft Internet Explorer is not supported, use plugins

4. Mayak WebRTC from SwitchRay

5. Mayak WebRTC & Gateway
Architecture
• Server application (Linux)
• Handles signaling and media for both WebRTC (WSS/SRTP) and SIP/RTP
• Provides registration and forwarding A-B routing
• Includes a JavaScript client application that communicates with the server and provides an API on
which to build business applications
• Includes a Web-phone endpoint using the JavaScript API
Specification
• Video codecs: VP8, H.264, (VP9 expected)
• Audio codecs: G.711 (mu/A), OPUS, G.722
• WebRTC requirements: SRTP, DTLS, SDES, bundle mode
• Web Socket Secure (WSS) as signaling protocol
• Screen sharing

6. Mayak WebRTC Click-to-Call Application
• Ready-made widget (branded per site design) or build on top of API
• Each page gets a unique ID, specified as call originator
• When entering the site, the client initiates a call to a specific page, the operator receives a call with an
indication of the context, it is possible to transfer the history of visits to pages on the site
Advantages
• Preserving context. Operator knows where the call originated
• Call anonymity. User is not leaving a phone number that could be used as a callback
• Offers possibility of additional customer attraction/retention through advertising or tutorials while waiting
for an operator
• Client is bound to the site for the duration of the call
Target audience examples
• Real estate agency
• Travel agency
• Online retail
• Classified / personal ad sites

7. Mayak WebRTC Evolution - Use Cases
• Call to customer service (technical support) with screen sharing,
remote assistance
• Corporate videoconferencing (additional service for vPBX)
• Education, online training
• Security, video surveillance, video-identification
• Interactive TV, personal broadcasting channel…

8. Mayak WebRTC Integration & Deployment
Basic package
• Gateway licensed by Concurrent Call
• JavaScript API
Extended package
• Web Widget with branding services
• Communication server
• Audio and video-conference for subscribers of vPBX
• Collaboration tools
• SR-Sx000 integration
• Integration into vPBX Manager application / Web Portal
• UC&C application