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REVE's real time voice, video and customer
engagement solutions
What is WebRTC
• WebRTC offers real time communication natively from a web browser
• WebRTC is a media engine with JavaScript APIs
• Plugin-less RTC Media engine in the Browser
• Purpose built for the World Wide Web
• Key Features:
• MediaStreams – access to the user’s camera and mic
• PeerConnection – easy audio/video calls
• DataChannels – p2p application data transfer
What WebRTC provides
• Real-time communications (Voice, video and data)
• Browser based (browser to browser)
• No plugins /No downloads/ installations
• No signalling
• Interoperable (between browsers)
• Integration via simple, standardized web APIs
Webrtc vs VoIP
Similarities:
• Transmission of communication data between Users in real-time
• Use RTP, SDP
• G.711
• Run over IP networks
Differences:
• Browser based (browser to browser)
• No plugins /No downloads/ installations
• No signalling
WebRTC Adoption
WebRTC Ecosystem
WebRTC Deployments & Services
WebRTC Applications
• WebRTC to WebRTC
• Web conferencing
• Healthcare applications (1:1 or group communications)
• WebRTC to SIP
• Cloud telephony
• Collaboration/ Unified communication
• WebRTC to GSM/ PSTN
• Click to call
• Customer support / contact centre
REVE WebRTC Portfolio
 WebRTC Software Solutions
 WebRTC Mobile / Web
Applications
 WebRTC – SIP Gateway
WebRTC Software Solutions
 Customized Web/ Mobile applications to suit the needs of any
VOIP, Telephony or UC service providers
 Application Development on Both Front End and Server
 End-to-End Platform Integration
 Cloud based Conferencing
 On-premise Deployment & Customization
Features
WebRTC – SIP Gateway
 Platform and device independent
 GUI-Based Management
A bridge between web browser and SIP Infrastructure
 Border Security
 WebRTC Standard Support
WebRTC Use-cases
• Cloud/ Web based Call centre
• Cloud Telephony
• Cloud Conferencing
• Web communication ( chat/ voice / video/ screensharing)
• Unified Communication/ Collaboration
• Video apps
Verticals
• E-Commerce
• VoIP/ Telecom services Providers
• B2c applications such as mobile apps
• Conferencing / collaboration solutions
• Contact center
• Healthcare Applications
Business Planning – Lead Generation
• Marketing Leads
• Existing Customers (VoIP/ Telecom Service Providers)
• Sales Development for focussed verticals
• LinkedIn
• Events (MWC, ITW)
• Networking
Sales Process
1. Lead Generation (Marketing/ Sales)
2. Lead Qualification (Product/ Marketing)
3. Sales Followup (Sales)
4. Solution Development/ Proposal (Product)
5. Negotiation / Closing (Sales)
Kloudtalk - Web based call centre/ conferencing Solution
 Personalize every interaction with your customers on your website and mobile
application
 Video Chat | Audio Call | Screen Share | Annotation
 Never miss a customer even if you are offline – Terminate Web calls to PSTN
 Browser based solution with No download required
 Increase Sales and Reduce Customer Support Cost
Live Demo
 Enable web visitors to make voice/ video calls from your
website and mobile application
 Video Chat | Voice Call | Screen Sharing | Call Analytics
 Never miss a customer even if you are offline – Terminate Web
calls to GSM/ PSTN
 Browser based solution: Users need no plugins

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Real time voice, video and customer engagement solutions

  • 1. REVE's real time voice, video and customer engagement solutions
  • 2. What is WebRTC • WebRTC offers real time communication natively from a web browser • WebRTC is a media engine with JavaScript APIs • Plugin-less RTC Media engine in the Browser • Purpose built for the World Wide Web • Key Features: • MediaStreams – access to the user’s camera and mic • PeerConnection – easy audio/video calls • DataChannels – p2p application data transfer
  • 3. What WebRTC provides • Real-time communications (Voice, video and data) • Browser based (browser to browser) • No plugins /No downloads/ installations • No signalling • Interoperable (between browsers) • Integration via simple, standardized web APIs
  • 4. Webrtc vs VoIP Similarities: • Transmission of communication data between Users in real-time • Use RTP, SDP • G.711 • Run over IP networks Differences: • Browser based (browser to browser) • No plugins /No downloads/ installations • No signalling
  • 8. WebRTC Applications • WebRTC to WebRTC • Web conferencing • Healthcare applications (1:1 or group communications) • WebRTC to SIP • Cloud telephony • Collaboration/ Unified communication • WebRTC to GSM/ PSTN • Click to call • Customer support / contact centre
  • 9. REVE WebRTC Portfolio  WebRTC Software Solutions  WebRTC Mobile / Web Applications  WebRTC – SIP Gateway
  • 10. WebRTC Software Solutions  Customized Web/ Mobile applications to suit the needs of any VOIP, Telephony or UC service providers  Application Development on Both Front End and Server  End-to-End Platform Integration  Cloud based Conferencing  On-premise Deployment & Customization
  • 12. WebRTC – SIP Gateway  Platform and device independent  GUI-Based Management A bridge between web browser and SIP Infrastructure  Border Security  WebRTC Standard Support
  • 13. WebRTC Use-cases • Cloud/ Web based Call centre • Cloud Telephony • Cloud Conferencing • Web communication ( chat/ voice / video/ screensharing) • Unified Communication/ Collaboration • Video apps
  • 14. Verticals • E-Commerce • VoIP/ Telecom services Providers • B2c applications such as mobile apps • Conferencing / collaboration solutions • Contact center • Healthcare Applications
  • 15. Business Planning – Lead Generation • Marketing Leads • Existing Customers (VoIP/ Telecom Service Providers) • Sales Development for focussed verticals • LinkedIn • Events (MWC, ITW) • Networking
  • 16. Sales Process 1. Lead Generation (Marketing/ Sales) 2. Lead Qualification (Product/ Marketing) 3. Sales Followup (Sales) 4. Solution Development/ Proposal (Product) 5. Negotiation / Closing (Sales)
  • 17. Kloudtalk - Web based call centre/ conferencing Solution  Personalize every interaction with your customers on your website and mobile application  Video Chat | Audio Call | Screen Share | Annotation  Never miss a customer even if you are offline – Terminate Web calls to PSTN  Browser based solution with No download required  Increase Sales and Reduce Customer Support Cost
  • 18. Live Demo  Enable web visitors to make voice/ video calls from your website and mobile application  Video Chat | Voice Call | Screen Sharing | Call Analytics  Never miss a customer even if you are offline – Terminate Web calls to GSM/ PSTN  Browser based solution: Users need no plugins