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図書館マーケティングから見た
Library Lovers’キャンペーン
Library Lovers’キャンペーン2013
ワーキンググループ事前研修
Library Lovers’キャンペーン事務局・九州大学附属図書館
井川 友利子
Library Lovers’キャンペーン
• 目的
– 図書館の利用促進
– 読書推進
– (企画運営を通じた職員の育成)
セグメンテーション
• 身分
– 学生/教職員/学外者…
• 所属学部
• 学年
• 利用頻度
– ヘビーユーザ/ライトユーザ/ノンユーザ
• 利用形態
– 来館利用/オンライン利用…
ユーザの切り口はさまざま
ターゲティング
• LibLoveキャンペーンのターゲットは?
– 学生
– 学部は問わない
– 学部生(特に低年次)向け
– ライトユーザ、ノンユーザ
– 来館での利用
ポジショニング
• ターゲットの認識上に位置付ける
– 図書館のイメージを、
– 提供するサービスを
• あまり(or 全く)図書館に来ない
学部生にどう訴えるか?
マーケティング・ミックス
• Product
• Price
• Promotion ←LibLoveキャンペーン
• Place
Product, Price, Placeを踏まえた
Promotionを展開せよ
たとえると…
• 定番商品のプロモーション
もっと使って
もらうには?
・新しい使い方を提案
・コンテストで募集
ふだん商品を買
わない人には?
シール○枚集めて
プレゼント
イメージアップ
競合商品との違い
などなど
参考文献
• 橋田洋一郎, 須永努. マーケティング. 放送大学教育振興会, 2013.
218p., (放送大学教材, 1639200-1-1311)

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Library Lovers'キャンペーン事前研修 2