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Northwestern University Feinberg School of Medicine 
Comparative Effectiveness of a Multifaceted 
Intervention to Improve Adherence to Annual 
Colorectal Cancer Screening in Community 
Health Centers (RCT) 
David W. Baker, MD, MPH 
Michael A. Gertz Professor in Medicine 
Chief, Division of General Internal Medicine and Geriatrics 
Deputy Director, Institute for Public Health and Medicine 
Feinberg School of Medicine, Northwestern University 
Intervention Research Against Cancer Conference 
Paris, France. November 18th, 2014
Tiffany Brown 
Shira Goldman 
David Liss 
Kenzie Cameron 
Michael Wolf 
Ji Young Lee 
Namratha Kandula 
Melissa Simon 
Joe Feinglass 
Steve Persell 
Erie Family Health Center 
The Alliance of Chicago Community Health Services 
This grant was supported by the US Agency for Healthcare 
Research and Quality (AHRQ), grant number P01-HS021141
I have no financial or 
non-financial disclosures
Background 
4 
• Colorectal cancer (CRC) is the second most 
common cause of cancer death in the U.S. 
• Screening can reduce CRC mortality 
• US Preventive Services Task Force recommends 
one of the following tests for people age 50-75: 
• High-sensitivity fecal occult blood testing (FOBT) 
annually: fecal immunochemical testing (FIT) 
• Flexible sigmoidoscopy every 5 years 
• Screening colonoscopy every 10 years 
• Unclear which modality is most effective 
• Effectiveness depends on quality and adherence
CRC Screening Rates, Modalities Used, 
and Racial/Ethnic Disparities 
Healthy People 
2020 Goal: 80% 
Healthy People 
2020 Goal: 80% 
5 Liss DT, Baker DW. Am J Prev Med 2014
Disparities in CRC Screening 
by Income 
6 Liss DT, Baker DW. Am J Prev Med 2014
Expanding Use of FIT May Improve 
Screening and Decrease Disparities 
• About 40% of people say they would prefer FIT 
over endoscopy 
• Colonoscopy is not available for many people in 
the U.S. because of cost or other barriers 
• FIT is a less labor-intensive and more cost-effective 
7 
screening modality 
• However, there have been concerns that people 
with low income, low education, and/or barriers 
to health care access will not be adherent to FIT
Study Aim 
8 
• To determine whether a multifaceted outreach 
program could improve adherence to annual FIT 
compared to those receiving usual care 
• Usual care: 1) point-of-care electronic reminders, 2) 
protocols for medical assistants to distribute FIT at 
visits, and 3) financial incentives to improve quality 
• Targeted a patient population that is mostly 
Spanish-speaking Hispanics with low income, 
low education, and limited health literacy
Methods - Overview 
• Study site: Erie Family Health Center, a network 
of 7 community clinics in Chicago, Illinois 
• Target population: Patients who completed FOBT 
in the previous year with a negative test and 
would be due for an annual FIT in the next year 
• Study design: RCT with an IRB-approved waiver 
of informed consent to allow randomization to 
intervention vs. usual care true effectiveness 
• Primary outcome: completion of FOBT within 6 
months of due date 
9
Intervention 
• Used electronic health record (EHR) data to 
identify next date each patient was due for FIT 
• Due date: initial outreach 
• Automated call and text to notify patients they were 
due for repeat CRC screening 
• Reminder letter mailed with FIT and return envelope 
• Low-literacy instructions to complete the FIT 
• 2-weeks: reminders by automated phone and 
text 
• 3-months: CRC screening navigator called 
patients and sent second FIT package 
10
Initial Outreach 
11
2-Week Reminder 
12
3-Month Navigator Call 
13
Message Design 
• Emphasize that person is still at risk 
• Colon cancer can start any time. And when cancer 
is starting, you do not feel anything. 
• Explain simple, efficacious action to decrease risk 
• To protect yourself from colon cancer, you need to 
do this test every year. It is time to do the test again. 
• The test and postage are free. 
• Decrease chance of failure to mail in completed test 
• Mail it back to us as soon as you have done the test. 
• This simple test could save your life. Do it and send 
it in right away! 
14 
Baker DW, et al. BMC Health Services Research 2013
Low-Literacy FIT Instructions 
15 Baker DW, et al. BMC Health Services Research 2013
Results-Participant Characteristics 
16 
Patient Characteristic 
Intervention Usual Care 
p-value 
N=225 N=225 
Age (mean, SD) 59.5 (6.1) 59.6 (5.7) 0.60 
Female (%) 158 (70.2) 164 (72.9) 0.60 
Race/ethnicity (%) 
Latino/Hispanic 197 (87.6) 205 (91.1) 0.29 
Other 28 (12.4) 20 (8.9) 
Preferred language (%) 
Spanish 188 (83.6) 188 (83.6) 1.0 
Other 37 (16.4) 37 (16.4) 
Insurance Status (%) 
Uninsured 174 (77.3) 172 (76.4) 0.91 
Insured 51 (22.7) 53 (23.6) 
Chronic medical conditions (%) 
0.11 
0 81 (36.0) 61 (27.1) 
1 73 (32.4) 72 (32.0) 
2 58 (25.8) 71 (31.6) 
≥ 3 13 (5.8) 21 (9.3)
Completion of CRC Screening within 
6 Months of Due Date 
Intervention 
(n=225) 
Usual Care 
(n=225) 
Completed FIT, N (%)* 185 (82.2) 84 (37.3) 
Completed colonoscopy, N 
6 (2.7) 6 (2.7) 
(%)† 
Completed either FIT or 
colonoscopy, N (%)* 
191 (84.9) 90 (40.0) 
17 
* p < 0.001 by chi-square test 
† This does not include patients who had a positive FIT and 
subsequently underwent diagnostic colonoscopy. Most patients had 
a clinic condition for which a diagnostic colonoscopy was done.
Completion of FIT by Time from 
Initial Due Date 
Time Completed Intervention (n=225) Usual Care (n=225) 
Prior to due date* 23 (10.2%) 25 (11.1%) 
0-2 weeks 89 (39.6%) 8 (3.6%) 
>2 to 13 weeks 54 (24.0%) 27 (12.0%) 
>13 to 26 weeks 19 (8.4%) 24 (10.7%) 
Total completed 185 (82.2%) 84 (37.3%) 
18 
* These patients did not receive outreach
Receipt of Intervention and 
FIT Completion Rates 
N (%) 
FOBT completed 
within 2 weeks (%) 
P value 
Automated call 
Answered in person 86 (38.2) 44 (51.2) REF 
Answered by machine 85 (37.8) 36 (42.4) 0.22 
Not completed 21 (9.3) 6 (28.6) 0.03 
Call not attempted 10 (4.4) 3 (30.0) --- 
Done before due date 23 (10.2) --- --- 
Text message 
Completed 115 (51.1) 51 (44.3) REF 
Not completed 87 (38.7) 38 (43.7) 1.0 
Done before due date 23 (10.2) --- ---
Success of 3-Month Personal 
Calls and Rate of FIT Completion 
n (%) FIT completed 
between 3-6 months 
n (%) 
CRC Screening Navigator 
Spoke with patient 
Unable to reach patient 
22 (37.3) 
37 (62.7) 
11 (50.0) 
2 (5.4)* 
20 
*p = 0.04
Completion Rate of Colonoscopy 
After a Positive FIT Was Low 
· Among 29 (11%) patients with positive FIT, 16 (55%) 
completed colonoscopy within six months, 6 (21%) 
refused, and 7 (24%) still being attempted 
· Consistent with previous studies that found low 
rates of diagnostic colonoscopy after positive FIT 
21
Limitations 
· Single health system, very strong relationship 
with community, high levels of trust 
· Only one year of follow-up 
· Focused only on repeat screening 
· Success of the intervention for getting patients 
who have never been screened to complete a 
first FIT is much lower 
· Unclear whether our results are generalizable to 
other racial/ethnic groups 
22
Conclusions 
· It is possible to achieve high adherence to annual 
FIT, even among vulnerable patients 
· Most of the success can be achieved with low-cost 
interventions, but navigator calls still help 
· Expanding use of FIT may help increase CRC 
screening in the U.S. and decrease disparities 
· However, to achieve reductions in mortality, we 
must increase the proportion of people with a 
positive FIT who complete colonoscopy 
23
Thank you 
Contact Information 
David W. Baker, MD, MPH 
Michael A. Gertz Professor in Medicine 
Chief, Division of General Internal Medicine and Geriatrics 
Deputy Director, Institute for Public Health and Medicine 
Feinberg School of Medicine, Northwestern University 
750 N. Lake Shore Drive, 10th Floor 
Chicago, IL 60611 
312-503-6407 
dbaker1@nmff.org 
24
Study Designed to Assess the 
Marginal Effect of the Personal Calls 
3 months 
25 Cameron KA, Baker DW, et al. JAMA Intern Med 2011

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Colloque RI 2014 : Intervention de David W. BAKER, MD, MPH (Feinberg School of Medicine, Northwestern University)

  • 1. Northwestern University Feinberg School of Medicine Comparative Effectiveness of a Multifaceted Intervention to Improve Adherence to Annual Colorectal Cancer Screening in Community Health Centers (RCT) David W. Baker, MD, MPH Michael A. Gertz Professor in Medicine Chief, Division of General Internal Medicine and Geriatrics Deputy Director, Institute for Public Health and Medicine Feinberg School of Medicine, Northwestern University Intervention Research Against Cancer Conference Paris, France. November 18th, 2014
  • 2. Tiffany Brown Shira Goldman David Liss Kenzie Cameron Michael Wolf Ji Young Lee Namratha Kandula Melissa Simon Joe Feinglass Steve Persell Erie Family Health Center The Alliance of Chicago Community Health Services This grant was supported by the US Agency for Healthcare Research and Quality (AHRQ), grant number P01-HS021141
  • 3. I have no financial or non-financial disclosures
  • 4. Background 4 • Colorectal cancer (CRC) is the second most common cause of cancer death in the U.S. • Screening can reduce CRC mortality • US Preventive Services Task Force recommends one of the following tests for people age 50-75: • High-sensitivity fecal occult blood testing (FOBT) annually: fecal immunochemical testing (FIT) • Flexible sigmoidoscopy every 5 years • Screening colonoscopy every 10 years • Unclear which modality is most effective • Effectiveness depends on quality and adherence
  • 5. CRC Screening Rates, Modalities Used, and Racial/Ethnic Disparities Healthy People 2020 Goal: 80% Healthy People 2020 Goal: 80% 5 Liss DT, Baker DW. Am J Prev Med 2014
  • 6. Disparities in CRC Screening by Income 6 Liss DT, Baker DW. Am J Prev Med 2014
  • 7. Expanding Use of FIT May Improve Screening and Decrease Disparities • About 40% of people say they would prefer FIT over endoscopy • Colonoscopy is not available for many people in the U.S. because of cost or other barriers • FIT is a less labor-intensive and more cost-effective 7 screening modality • However, there have been concerns that people with low income, low education, and/or barriers to health care access will not be adherent to FIT
  • 8. Study Aim 8 • To determine whether a multifaceted outreach program could improve adherence to annual FIT compared to those receiving usual care • Usual care: 1) point-of-care electronic reminders, 2) protocols for medical assistants to distribute FIT at visits, and 3) financial incentives to improve quality • Targeted a patient population that is mostly Spanish-speaking Hispanics with low income, low education, and limited health literacy
  • 9. Methods - Overview • Study site: Erie Family Health Center, a network of 7 community clinics in Chicago, Illinois • Target population: Patients who completed FOBT in the previous year with a negative test and would be due for an annual FIT in the next year • Study design: RCT with an IRB-approved waiver of informed consent to allow randomization to intervention vs. usual care true effectiveness • Primary outcome: completion of FOBT within 6 months of due date 9
  • 10. Intervention • Used electronic health record (EHR) data to identify next date each patient was due for FIT • Due date: initial outreach • Automated call and text to notify patients they were due for repeat CRC screening • Reminder letter mailed with FIT and return envelope • Low-literacy instructions to complete the FIT • 2-weeks: reminders by automated phone and text • 3-months: CRC screening navigator called patients and sent second FIT package 10
  • 14. Message Design • Emphasize that person is still at risk • Colon cancer can start any time. And when cancer is starting, you do not feel anything. • Explain simple, efficacious action to decrease risk • To protect yourself from colon cancer, you need to do this test every year. It is time to do the test again. • The test and postage are free. • Decrease chance of failure to mail in completed test • Mail it back to us as soon as you have done the test. • This simple test could save your life. Do it and send it in right away! 14 Baker DW, et al. BMC Health Services Research 2013
  • 15. Low-Literacy FIT Instructions 15 Baker DW, et al. BMC Health Services Research 2013
  • 16. Results-Participant Characteristics 16 Patient Characteristic Intervention Usual Care p-value N=225 N=225 Age (mean, SD) 59.5 (6.1) 59.6 (5.7) 0.60 Female (%) 158 (70.2) 164 (72.9) 0.60 Race/ethnicity (%) Latino/Hispanic 197 (87.6) 205 (91.1) 0.29 Other 28 (12.4) 20 (8.9) Preferred language (%) Spanish 188 (83.6) 188 (83.6) 1.0 Other 37 (16.4) 37 (16.4) Insurance Status (%) Uninsured 174 (77.3) 172 (76.4) 0.91 Insured 51 (22.7) 53 (23.6) Chronic medical conditions (%) 0.11 0 81 (36.0) 61 (27.1) 1 73 (32.4) 72 (32.0) 2 58 (25.8) 71 (31.6) ≥ 3 13 (5.8) 21 (9.3)
  • 17. Completion of CRC Screening within 6 Months of Due Date Intervention (n=225) Usual Care (n=225) Completed FIT, N (%)* 185 (82.2) 84 (37.3) Completed colonoscopy, N 6 (2.7) 6 (2.7) (%)† Completed either FIT or colonoscopy, N (%)* 191 (84.9) 90 (40.0) 17 * p < 0.001 by chi-square test † This does not include patients who had a positive FIT and subsequently underwent diagnostic colonoscopy. Most patients had a clinic condition for which a diagnostic colonoscopy was done.
  • 18. Completion of FIT by Time from Initial Due Date Time Completed Intervention (n=225) Usual Care (n=225) Prior to due date* 23 (10.2%) 25 (11.1%) 0-2 weeks 89 (39.6%) 8 (3.6%) >2 to 13 weeks 54 (24.0%) 27 (12.0%) >13 to 26 weeks 19 (8.4%) 24 (10.7%) Total completed 185 (82.2%) 84 (37.3%) 18 * These patients did not receive outreach
  • 19. Receipt of Intervention and FIT Completion Rates N (%) FOBT completed within 2 weeks (%) P value Automated call Answered in person 86 (38.2) 44 (51.2) REF Answered by machine 85 (37.8) 36 (42.4) 0.22 Not completed 21 (9.3) 6 (28.6) 0.03 Call not attempted 10 (4.4) 3 (30.0) --- Done before due date 23 (10.2) --- --- Text message Completed 115 (51.1) 51 (44.3) REF Not completed 87 (38.7) 38 (43.7) 1.0 Done before due date 23 (10.2) --- ---
  • 20. Success of 3-Month Personal Calls and Rate of FIT Completion n (%) FIT completed between 3-6 months n (%) CRC Screening Navigator Spoke with patient Unable to reach patient 22 (37.3) 37 (62.7) 11 (50.0) 2 (5.4)* 20 *p = 0.04
  • 21. Completion Rate of Colonoscopy After a Positive FIT Was Low · Among 29 (11%) patients with positive FIT, 16 (55%) completed colonoscopy within six months, 6 (21%) refused, and 7 (24%) still being attempted · Consistent with previous studies that found low rates of diagnostic colonoscopy after positive FIT 21
  • 22. Limitations · Single health system, very strong relationship with community, high levels of trust · Only one year of follow-up · Focused only on repeat screening · Success of the intervention for getting patients who have never been screened to complete a first FIT is much lower · Unclear whether our results are generalizable to other racial/ethnic groups 22
  • 23. Conclusions · It is possible to achieve high adherence to annual FIT, even among vulnerable patients · Most of the success can be achieved with low-cost interventions, but navigator calls still help · Expanding use of FIT may help increase CRC screening in the U.S. and decrease disparities · However, to achieve reductions in mortality, we must increase the proportion of people with a positive FIT who complete colonoscopy 23
  • 24. Thank you Contact Information David W. Baker, MD, MPH Michael A. Gertz Professor in Medicine Chief, Division of General Internal Medicine and Geriatrics Deputy Director, Institute for Public Health and Medicine Feinberg School of Medicine, Northwestern University 750 N. Lake Shore Drive, 10th Floor Chicago, IL 60611 312-503-6407 dbaker1@nmff.org 24
  • 25. Study Designed to Assess the Marginal Effect of the Personal Calls 3 months 25 Cameron KA, Baker DW, et al. JAMA Intern Med 2011