Bender UK is a leading provider of isolated power supplies (IPS), uninterruptible power supplies (UPS), and surgical equipment for healthcare facilities in the UK and Ireland. It offers maintenance and service agreements for its own and other manufacturers' equipment, including regular preventative maintenance, repairs, and 24/7 technical support. Bender's service is authorized, uses factory-trained technicians, carries spare parts, and aims to minimize downtime in a compliant and reliable manner.

1. www.bender-uk.com
LIFE IS PRECIOUS -WHY COMPROMISE?
IPS & UPS MAINTENANCE
Bender UK is the leading provider of IPS, UPS, surgeons control panels and surgical equipment for the
healthcare market.
We design, manufacture, commission and supply complete monitored power systems and turnkey
surgical solutions for theatres and critical care environments.
IntheUKandIrelandover500Hospitalsandclinicsbene tfromBenderinstallations,providingpatient
protection against electric shock, ensuring security of supply to life support equipment.
MAINTENANCE & SERVICE OF:
 Bender isolated power supplies (IPS)
 Bender surgeons control panels (SCP)
 Uninterruptible power supplies (UPS)
 3rd party manufacturers equipment
 Steris pendants and lighting
 Turnkey theatre packages
AGREEMENT TYPES:
 Including parts and/or labour
 Veri cation only
 24/7 telephone support
 Rapid response
 Daytime, evening & weekend service available
 1 - 5 year duration
 Multi-site packages
TRAINING SOLUTIONS:
 IPS & UPS end-user
 First response
* Bene t from a free Bender 5 year parts warranty where a service
agreement is in place within 12 months of the commissioned date.
BS7671:2008 Amendment 3:2015 & HTM06-01 PART B COMPLIANT

2. CONTACT:
Service Department, Bender UK Ltd,
Low Mill Business Park
Ulverston, Cumbria, LA12 9EE
OUR SERVICE AGREEMENTS
Phone: +44 (0) 1229 589990
Fax: +44 (0) 1229 480345
Email: servicesales@bender-uk.com
(UK and Ireland Distributors)
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WHY SERVICE?
IPS = 12 monthly UPS = 6 monthly
This ensures equipment is reliable and operating e ciently; reducing business risk and protecting
sta and patients against equipment failure.
WHY BENDER?
WHATTO EXPECT
Bender provides the highest level of service and technical support available in the
marketplace. From preventative maintenance to call out and repairs, you can expect a truly
professional service, delivered in a timely manner with associated downtime, disruption and
costs kept to a minimum.
 Authorised – Bender UK is the only service provider
with authorisation to maintain & repair Bender
systems in the UK & ROI.
 5YearWarranty – is provided FREE with Bender
parts if we annually maintain IPS systems within 12
months of the commissioned date.
 Spares – Our engineers carry spares, reducing down
time, return to site costs and penalty charges.
 Experts – Our engineers are quali ed electricians
who are factory trained on our systems.
 Software – We have access to all software updates.
 Compliant – Our veri cation service is compliant
 Nationwide – Our IPS & UPS engineers are regionally
based throughout the UK & ROI.
 Service – A dedicated service coordinator will handle
your PPM schedules, callout & remedial actions.
 Technical support – Our engineers will support you
24/7, 365 days of the year.
 Reliable – we inform you when your service is due
and can attend call outs within 4 hours guaranteed.
 Quality – is at the heart of everything we do.
with regulatory standards.
In accordance with BS7671:2008 Amendment 3:2015 it is recommended that periodic testing
and inspection of IPS and UPS equipment is carried out at specific intervals. Electrical Services
HTM06-01 Part B which provides guidance on maintenance requirements for electrical systems
recommends the following service intervals: