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“How Agile helps Localization
with an old Dilemma!”
Matthias Caesar, iLocIT!
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Outline - The Project
 Localization of SAP Applications
at a German DAX30 company
 Past
 Present
 Future
 … and why Agile?
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+
Many HEADs, No owner
ad-hoc, ‘after-thought’,
no planning, no awareness
Past
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Main reasons for looking at
“Agile”
a) The time-to-market for a Change or a Fix is
~200 days due to functional as well as
technical system landscape complexity
b) There is a back-log of ~200 tickets.
Business grows weary of this
c) Ping-pong between DEV and QAS systems
causes too much disturbances
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5
Put the project (back) on track!
But which
track,
actually?
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Agile and Localization
Oh no, this means more frequent and much
smaller handoffs, so much more overhead!
….
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Your company
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The “Agile Manifesto” – the basics
“Agile” methodologies value:
Individuals and interaction over Processes and tools
Working software over Comprehensive documentation
Customer collaboration over Contract negotiation
Responding to change over Following a plan
That is, while there is value in the items on the right, the items on the left are valued more.
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“Agile” methods compared to
Waterfall
Key characteristics of ‘Waterfall’
• Plan-Ceremony driven
• Command and control management
• Single pass waterfall (Sequential model)
• Success = compliancy predictive plan
• Progress = ‘deliverables’
– Specs/design/code/reviews/signatures
• Resisting/blocking ‘change’
Key characteristics of ‘Agile’
• End-user representative working in one
multidisciplinary team with developers
and tester(s); preferably co-located
• Servant-leadership Subtle control
• Iterative-incremental process, MoSCoW,
continuous integration, prototyping
• Success = business value
• Progress = working software
• Progressed understanding is factored in
immediatelyanalyze
design
build
test
A
D
C
T
A
D
C
T
A
D
C
T
A
D
C
T
Iterations
or‘Sprints’
Your company
logo here This work by iLocIT! is licensed under a
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
“Agile” methods compared to
Waterfall
Key characteristics of ‘Waterfall’
• Plan-Ceremony driven
• Command and control management
• Single pass waterfall (Sequential model)
• Success = compliancy predictive plan
• Progress = ‘deliverables’
– Specs/design/code/reviews/signatures
• Resisting/blocking ‘change’
Key characteristics of ‘Agile’
• End-user representative working in one
multidisciplinary team with developers
and tester(s); preferably co-located
• Servant-leadership Subtle control
• Iterative-incremental process, MoSCoW,
continuous integration, prototyping
• Success = business value
• Progress = working software
• Progressed understanding is factored in
immediatelyanalyze
design
build
test
A
D
C
T
A
D
C
T
A
D
C
T
A
D
C
T
Iterations
or‘Sprints’
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
“Agile” terminology, mechanics
and principles
The core mechanics
• Roles Agile Team
– Scrum Master
– Product Owner
– Agile Core Team 3-9 people
• Events
– Sprint Planning
– Daily Scrum
– Sprint Review (Demo + Retrospective)
• Artefacts
– Product Backlog
– Sprint Backlog
– Progress Trends
The core principles
• Shared Visual workspace
– Remove all physical barriers
– Transparency & Visual Management
– Face-to-face communication
• Self-organizing
– Empowered cross-functional Teams
– Incremental design and architecture
– Inspect & adapt
• Empiricism
– Closed-loop process control
– Knowledge from experience
– Detect & eliminate variances
Your company
logo here This work by iLocIT! is licensed under a
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
“Agile” terminology, mechanics
and principles
The core mechanics
• Roles Agile Team
– Scrum Master
– Product Owner
– Agile Core Team 3-9 people
• Events
– Sprint Planning
– Daily Scrum
– Sprint Review (Demo + Retrospective)
• Artefacts
– Product Backlog
– Sprint Backlog
– Progress Trends
The core principles
• Shared Visual workspace
– Remove all physical barriers
– Transparency & Visual Management
– Face-to-face communication
• Self-organizing
– Empowered cross-functional Teams
– Incremental design and architecture
– Inspect & adapt
• Empiricism (Pragmatism)
– Closed-loop process control
– Knowledge from experience
– Detect & eliminate variances
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
Facts on “Agile” methodologies
 Gartner (2010): ‘Agile is now a mainstream, mature and proven set of
development methods.
 SAP AG adopted Agile methodologies internally back in 2009
 Gartner (2012): ‘Traditional projects need to look past the development
process to find valuable practices in Agile’
 SAP (2012) says amongst others: “With an Agile approach you gain buy-in
and build confidence through early review cycles: receive early and frequent
confirmation on requirements”
 SAP AG (2012) claims Agile has been used successfully in projects of various
sizes / scope
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Agile SAP Ways of Working
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What does a Sprint look like?
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What roles are impacted by
“Agile” Ways of Working?
Most Impacted
• Business user / ‘Product owner’
• System Architect
• ‘SCRUM Master’
• Template Development team
member
• Testers
• Functional Enhancement Project
Manager
Impacted
• Change Manager
• Project manager
• Trainers
• Application Support
• Application Operations
• Translators
• Documenters
• Security team
• Master Data team
• Business analysts
Synergies
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+
almost ONE owner
Scheduled
Present
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
+
Agile! – what change(d)?
 Localization became part of the planning
 Localization starts with the project (not after)
 Localization is needed to meet the goal
 Localization workflow (semi-)automated (future)
Agile
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
+
ONE, and only one,
OWNER
Synchronized
Future
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
Your company
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Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
+
Good Luck!
and…
Thank you8 June, 2015
iLocIT
Im Papenkamp 20
D-44267 Dortmund
p +49.231.9159631
f +49.231.9159694
e info@iLocIT.de
@iLocIT
@MattKeyzer

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How Agile helps Localization with an old Dilema

  • 1. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License “How Agile helps Localization with an old Dilemma!” Matthias Caesar, iLocIT!
  • 2. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License Outline - The Project  Localization of SAP Applications at a German DAX30 company  Past  Present  Future  … and why Agile?
  • 3. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License + Many HEADs, No owner ad-hoc, ‘after-thought’, no planning, no awareness Past
  • 4. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License Main reasons for looking at “Agile” a) The time-to-market for a Change or a Fix is ~200 days due to functional as well as technical system landscape complexity b) There is a back-log of ~200 tickets. Business grows weary of this c) Ping-pong between DEV and QAS systems causes too much disturbances
  • 5. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License 5 Put the project (back) on track! But which track, actually?
  • 6. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
  • 7. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License Agile and Localization Oh no, this means more frequent and much smaller handoffs, so much more overhead! ….
  • 8. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
  • 9. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License The “Agile Manifesto” – the basics “Agile” methodologies value: Individuals and interaction over Processes and tools Working software over Comprehensive documentation Customer collaboration over Contract negotiation Responding to change over Following a plan That is, while there is value in the items on the right, the items on the left are valued more.
  • 10. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License “Agile” methods compared to Waterfall Key characteristics of ‘Waterfall’ • Plan-Ceremony driven • Command and control management • Single pass waterfall (Sequential model) • Success = compliancy predictive plan • Progress = ‘deliverables’ – Specs/design/code/reviews/signatures • Resisting/blocking ‘change’ Key characteristics of ‘Agile’ • End-user representative working in one multidisciplinary team with developers and tester(s); preferably co-located • Servant-leadership Subtle control • Iterative-incremental process, MoSCoW, continuous integration, prototyping • Success = business value • Progress = working software • Progressed understanding is factored in immediatelyanalyze design build test A D C T A D C T A D C T A D C T Iterations or‘Sprints’
  • 11. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License “Agile” methods compared to Waterfall Key characteristics of ‘Waterfall’ • Plan-Ceremony driven • Command and control management • Single pass waterfall (Sequential model) • Success = compliancy predictive plan • Progress = ‘deliverables’ – Specs/design/code/reviews/signatures • Resisting/blocking ‘change’ Key characteristics of ‘Agile’ • End-user representative working in one multidisciplinary team with developers and tester(s); preferably co-located • Servant-leadership Subtle control • Iterative-incremental process, MoSCoW, continuous integration, prototyping • Success = business value • Progress = working software • Progressed understanding is factored in immediatelyanalyze design build test A D C T A D C T A D C T A D C T Iterations or‘Sprints’
  • 12. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License “Agile” terminology, mechanics and principles The core mechanics • Roles Agile Team – Scrum Master – Product Owner – Agile Core Team 3-9 people • Events – Sprint Planning – Daily Scrum – Sprint Review (Demo + Retrospective) • Artefacts – Product Backlog – Sprint Backlog – Progress Trends The core principles • Shared Visual workspace – Remove all physical barriers – Transparency & Visual Management – Face-to-face communication • Self-organizing – Empowered cross-functional Teams – Incremental design and architecture – Inspect & adapt • Empiricism – Closed-loop process control – Knowledge from experience – Detect & eliminate variances
  • 13. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License “Agile” terminology, mechanics and principles The core mechanics • Roles Agile Team – Scrum Master – Product Owner – Agile Core Team 3-9 people • Events – Sprint Planning – Daily Scrum – Sprint Review (Demo + Retrospective) • Artefacts – Product Backlog – Sprint Backlog – Progress Trends The core principles • Shared Visual workspace – Remove all physical barriers – Transparency & Visual Management – Face-to-face communication • Self-organizing – Empowered cross-functional Teams – Incremental design and architecture – Inspect & adapt • Empiricism (Pragmatism) – Closed-loop process control – Knowledge from experience – Detect & eliminate variances
  • 14. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License Facts on “Agile” methodologies  Gartner (2010): ‘Agile is now a mainstream, mature and proven set of development methods.  SAP AG adopted Agile methodologies internally back in 2009  Gartner (2012): ‘Traditional projects need to look past the development process to find valuable practices in Agile’  SAP (2012) says amongst others: “With an Agile approach you gain buy-in and build confidence through early review cycles: receive early and frequent confirmation on requirements”  SAP AG (2012) claims Agile has been used successfully in projects of various sizes / scope
  • 15. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License Agile SAP Ways of Working
  • 16. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License What does a Sprint look like?
  • 17. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License What roles are impacted by “Agile” Ways of Working? Most Impacted • Business user / ‘Product owner’ • System Architect • ‘SCRUM Master’ • Template Development team member • Testers • Functional Enhancement Project Manager Impacted • Change Manager • Project manager • Trainers • Application Support • Application Operations • Translators • Documenters • Security team • Master Data team • Business analysts Synergies
  • 18. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License + almost ONE owner Scheduled Present
  • 19. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
  • 20. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
  • 21. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License + Agile! – what change(d)?  Localization became part of the planning  Localization starts with the project (not after)  Localization is needed to meet the goal  Localization workflow (semi-)automated (future) Agile
  • 22. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
  • 23. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License + ONE, and only one, OWNER Synchronized Future
  • 24. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License
  • 25. Your company logo here This work by iLocIT! is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License + Good Luck! and… Thank you8 June, 2015 iLocIT Im Papenkamp 20 D-44267 Dortmund p +49.231.9159631 f +49.231.9159694 e info@iLocIT.de @iLocIT @MattKeyzer