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Offshore Pipeline – Media
Relations Proposal
Francis Stevens – 19 December 2013
Coverage Analysis - Scorecard
Trade Media
 Event & fact-based coverage
 Little opinion or comment
 Neutral to positive tone

Business Media
 Some attention to political drivers and
environmental issues
 Good explanation of benefits for host
countries and EU

Score

8.5
Score

7.5

 Generally positive and supportive

2
Situation Analysis – Project Reputation

General Project Perception - Now
 Project is moving forward with purpose
 Project committed to due diligence and compliance
 Project will benefit host countries & EU
 Project has strong support in host countries
Media Relations – Project Implementation Phase

Where To From Here? – The Next Phase
 Shift focus - from informing to building trust, support & fans
 How do we do that? What’s the formula?

4
The Formula

Exercise Transparency
+
Leverage Technology
+
Build Engagement
=
Trust, Support & Fans
Media Strategy
Exercise Transparency: Provide an open forum for interaction
with media e.g. website and social media

Leverage Technology: Give media up-close access to our

technology e.g. site visits, hardware demonstrations (let them
touch it!)

Build Engagement: Give media access to our senior executives
and technical experts e.g relationship briefings

6
Key Messages
Exercise Transparency: We Are Co-operative, Consultative &
Compliant

Leverage Technology: We Invest in Superior Technology for
Safety and Efficiency

Build Engagement: We Respect Our Communities & Are
Committed to Success
Media Relations Activity – Exercise Transparency
Dynamic & Service-Oriented Media Centre (Website)
69% of journalists use corporate websites to assist reporting (SNCR*)
Create a highly interactive media centre on the website. Fresh content key
Gazprom example – “We are open to the media and to everyone interested
in our company.” SST news published here first
Forbes quality content - CEO blog, whitepapers, industry comment, opinion
pieces, fact sheets, specialist articles, speeches, videos, photos

Social Newsroom – Integrated Social Media Presence
70% of journalists use social media to assist with reporting (SNCR*)
Integrate Media Centre – Facebook – Twitter – YouTube - Flickr
Leverage action photos to build social media fanbase (Maersk example)
Enable “Chief Tweeters” to share good news across social media
Social media releases to pitch and engage media - encourage them to follow
SNCR – Society for New Communications Research
8
Media Relations Activity – Leverage Technology
Site Visit Program
 “Put technology in media’s hands. Create WOW factor”. Invite journalists to
see major technology stories first hand e.g. Pacha Dere bore unveiling
Good News Program
 Produce consistent flow of good news stories detailing innovative technology
solutions to project challenges
 Target major titles (i.e. Economist, FT) with at least one technology good
news story per month
 Place technology-focused feature articles in key publications i.e. week in the
life of a pipe laying vessel captain

 Negotiate documentaries. International (i.e. National Geographic) & local TV

9
Media Relations Activity – Build Engagement

Executive Relationship Program
External Media Tour: Twice yearly “desk-side” briefings – CEO
meets key business/trade editors
Internal Media Tour: Twice yearly project de-briefings at corporate
headquarters – Technical Director and key project personnel meet
key journalists
Milestone Press Conferences: Key journalists invited by CEO to
cover/witness/celebrate major project milestones

10

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Media Relations Proposal for South Stream Transport

  • 1. Offshore Pipeline – Media Relations Proposal Francis Stevens – 19 December 2013
  • 2. Coverage Analysis - Scorecard Trade Media  Event & fact-based coverage  Little opinion or comment  Neutral to positive tone Business Media  Some attention to political drivers and environmental issues  Good explanation of benefits for host countries and EU Score 8.5 Score 7.5  Generally positive and supportive 2
  • 3. Situation Analysis – Project Reputation General Project Perception - Now  Project is moving forward with purpose  Project committed to due diligence and compliance  Project will benefit host countries & EU  Project has strong support in host countries
  • 4. Media Relations – Project Implementation Phase Where To From Here? – The Next Phase  Shift focus - from informing to building trust, support & fans  How do we do that? What’s the formula? 4
  • 5. The Formula Exercise Transparency + Leverage Technology + Build Engagement = Trust, Support & Fans
  • 6. Media Strategy Exercise Transparency: Provide an open forum for interaction with media e.g. website and social media Leverage Technology: Give media up-close access to our technology e.g. site visits, hardware demonstrations (let them touch it!) Build Engagement: Give media access to our senior executives and technical experts e.g relationship briefings 6
  • 7. Key Messages Exercise Transparency: We Are Co-operative, Consultative & Compliant Leverage Technology: We Invest in Superior Technology for Safety and Efficiency Build Engagement: We Respect Our Communities & Are Committed to Success
  • 8. Media Relations Activity – Exercise Transparency Dynamic & Service-Oriented Media Centre (Website) 69% of journalists use corporate websites to assist reporting (SNCR*) Create a highly interactive media centre on the website. Fresh content key Gazprom example – “We are open to the media and to everyone interested in our company.” SST news published here first Forbes quality content - CEO blog, whitepapers, industry comment, opinion pieces, fact sheets, specialist articles, speeches, videos, photos Social Newsroom – Integrated Social Media Presence 70% of journalists use social media to assist with reporting (SNCR*) Integrate Media Centre – Facebook – Twitter – YouTube - Flickr Leverage action photos to build social media fanbase (Maersk example) Enable “Chief Tweeters” to share good news across social media Social media releases to pitch and engage media - encourage them to follow SNCR – Society for New Communications Research 8
  • 9. Media Relations Activity – Leverage Technology Site Visit Program  “Put technology in media’s hands. Create WOW factor”. Invite journalists to see major technology stories first hand e.g. Pacha Dere bore unveiling Good News Program  Produce consistent flow of good news stories detailing innovative technology solutions to project challenges  Target major titles (i.e. Economist, FT) with at least one technology good news story per month  Place technology-focused feature articles in key publications i.e. week in the life of a pipe laying vessel captain  Negotiate documentaries. International (i.e. National Geographic) & local TV 9
  • 10. Media Relations Activity – Build Engagement Executive Relationship Program External Media Tour: Twice yearly “desk-side” briefings – CEO meets key business/trade editors Internal Media Tour: Twice yearly project de-briefings at corporate headquarters – Technical Director and key project personnel meet key journalists Milestone Press Conferences: Key journalists invited by CEO to cover/witness/celebrate major project milestones 10