Events are by definition social, yet many companies are hesitant or uncertain how to leverage social media in their portfolio. Social media is transforming the way we network and communicate personally and in business. In this presentation, you'll learn how social media can help events build awareness, foster word of mouth, and deepen attendee engagement. Learn ways you can measure social media impact and review real world innovative applications.
Exhibitor2010 Lumen Consulting Leveraging Social Media To Drive Better Engage...Lumen Consulting
Here is my presentation from the recent EXHIBITOR 2010 Conference. Some recycled material from earlier presentations but this is more of an extended play version with updated research & content.
What else would you like to know or see?
5 Key Questions to answer: Are social recommendation the new Social Media Cur...Markus Kucborski
How will social media change the Internet and Online financing ?
Google revenues come by more than 95% through advertising. Whereas 60% are on Google owned inventory. Currently community sites have a very high lock-in factor to users and also high usage numbers.
At the same time people using the Internet and Social Sites anytime, anywhere on their mobile.
Business have to keep up with customer and try to offer conversations where customers are. But how can you argue:
Why should a company do social media ?
How do you measure Social Media ROI ?
5 Key Questions to answer: Are social recommendation the new Social Media Currency ?
Exhibitor2010 Lumen Consulting Leveraging Social Media To Drive Better Engage...Lumen Consulting
Here is my presentation from the recent EXHIBITOR 2010 Conference. Some recycled material from earlier presentations but this is more of an extended play version with updated research & content.
What else would you like to know or see?
5 Key Questions to answer: Are social recommendation the new Social Media Cur...Markus Kucborski
How will social media change the Internet and Online financing ?
Google revenues come by more than 95% through advertising. Whereas 60% are on Google owned inventory. Currently community sites have a very high lock-in factor to users and also high usage numbers.
At the same time people using the Internet and Social Sites anytime, anywhere on their mobile.
Business have to keep up with customer and try to offer conversations where customers are. But how can you argue:
Why should a company do social media ?
How do you measure Social Media ROI ?
5 Key Questions to answer: Are social recommendation the new Social Media Currency ?
Social Networking Sites are Changing the Face of CommuncationIBMTelecom
Social networking Web sites and services have become primary communication media for a new generation of digitally aware consumers, competing with traditional telecommunications for "share of voice." To compete effectively over the long term, CSPs will need to take bold, significant steps to embrace the emerging broader definition of communications.
Why you should monitor social media as a healthcare/pharma brand? There are 143 million patients online today looking for healthcare information. They are comparing drungs, treatments, doctors and hospitals. Learn more here.
Leveraging Social Media to Increase Brand Awareness and Drive Leadsncarrier
I presented this pitch at the Portal Excellence Conference in Chicago - July 19, 2010 along with Brian Cheng. The abstract is as follows:
Although anyone can set up a twitter account, create a Facebook fan page, or start a new YouTube channel in a matter of minutes, it takes significantly more effort to maintain and refresh the content on these sites. Even more effort must be invested to ensure the sites are consistent with your organization’s brand and key messages. How do you know if the time invested in social media is worth the effort? In this session, we will discuss the various ways to leverage social media to positively impact your business. We will start by describing the benefits of social media done right and the challenges of social media efforts gone astray. Next, we will both discuss and demonstrate the benefits of syndicating content, which reduces costs while maintaining brand consistency. We will also describe and show some of the key metrics you should track in order to understand the ROI of your social media efforts, as well as the various analytics tools required for this task. Finally, we will cover some tips on how to deal with potential issues as you embark on your social media strategy.
This is a Social Media presentation I gave to coworkers at the Arkansas Educational Television Network (AETN). It was heavily borrowed from a presentation by Marta Kagan.
Social Networking Sites are Changing the Face of CommuncationIBMTelecom
Social networking Web sites and services have become primary communication media for a new generation of digitally aware consumers, competing with traditional telecommunications for "share of voice." To compete effectively over the long term, CSPs will need to take bold, significant steps to embrace the emerging broader definition of communications.
Why you should monitor social media as a healthcare/pharma brand? There are 143 million patients online today looking for healthcare information. They are comparing drungs, treatments, doctors and hospitals. Learn more here.
Leveraging Social Media to Increase Brand Awareness and Drive Leadsncarrier
I presented this pitch at the Portal Excellence Conference in Chicago - July 19, 2010 along with Brian Cheng. The abstract is as follows:
Although anyone can set up a twitter account, create a Facebook fan page, or start a new YouTube channel in a matter of minutes, it takes significantly more effort to maintain and refresh the content on these sites. Even more effort must be invested to ensure the sites are consistent with your organization’s brand and key messages. How do you know if the time invested in social media is worth the effort? In this session, we will discuss the various ways to leverage social media to positively impact your business. We will start by describing the benefits of social media done right and the challenges of social media efforts gone astray. Next, we will both discuss and demonstrate the benefits of syndicating content, which reduces costs while maintaining brand consistency. We will also describe and show some of the key metrics you should track in order to understand the ROI of your social media efforts, as well as the various analytics tools required for this task. Finally, we will cover some tips on how to deal with potential issues as you embark on your social media strategy.
This is a Social Media presentation I gave to coworkers at the Arkansas Educational Television Network (AETN). It was heavily borrowed from a presentation by Marta Kagan.
Can SMEs ignore social media?
Find out why your organization could not afford to stay out of social networks. Some interesting figures and examples of social media adoption.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
3. DefiniBon of Social Media
“A social trend which people use technologies to
get the things they need from each other,
rather than tradiBonal insBtuBons like
corporaBons”
2009 Lumen Consulting, LLC. All Rights Reserved 3
4. What Do We Mean by Social Media?
Digg, delicious, Reddit Corporate and individuals
BOOKMARKING BLOGS
YouTube
Vimeo Product/SoluBon
VIDEO WIKIS
blip.tv
SHARING
SOCIAL MEDIA
Twi3er MICRO‐ SOCIAL
LinkedIn
FriendFeed BLOGGING NETWORKING Facebook
MySpace
USER
“FILE‐SHARING” COMMUNITY
Slideshare
Posterous Private knowledge sharing
2009 Lumen Consulting, LLC. All Rights Reserved
6. Years it Took to Reach a 50M Market Audience
50 MILLION USERS
38 YEARS
13 YEARS
4 YEARS
3 YEARS
2 YEARS
Radio TV Internet iPod Facebook
2009 Lumen Consulting, LLC. All Rights Reserved 6
8. Top 10 Web Brands for September 2009
#1 #2 #3 #4 #5 #6
#7 #8 #9
#10
Ranked by:
The Nielsen Company
(U.S. Home and Work)
2009 Lumen Consulting, LLC. All Rights Reserved
9. Facebook is more than status updates
If Facebook were a country it would be 3rd
largest
Over 350M users worldwide
More than 10 million users join Fan pages
every day
Facebook has over 30,000 servers
Manages over 25 terabytes of data daily for
logging
2 billion pieces of content are shared weekly on
Facebook
Facebook is largest photo sharing plagorm in
the world
2 billion photos uploaded monthly
Serve up 600,000 photos every second
2009 Lumen Consulting, LLC. All Rights Reserved 9
10. Facebook U.S. Demographics
The number of US June 2009
Facebook users 45‐54
50% of Facebook
has more than tripled
in the last 6 months,
users log‐in
55‐65 13‐17 everyday
to a record 7.7M
6% 10%
acBve users 45‐54
11%
35‐44 18‐25
19% 30%
26‐34
24% Users over 26 now
represent 60% of
total U.S. Facebook
Source: InsideFacebook 7/6/09 populaBon
2009 Lumen Consulting, LLC. All Rights Reserved 10
11. Twi3er
In June 2009 Twi3er hit unique 44.5M users worldwide
No. 52 largest site in the world (bigger ESPN and coming up on
BBC and craigslist)
55% internaBonal & 45% US based
Impressive since over half of Twitter
users don’t access the website, but use
Twitter apps to digest and consume
Tweets
Source: comScore, August 3, 2009
2009 Lumen Consulting, LLC. All Rights Reserved 11
12. Focus on strategy, not the tool
Social media tool providers can
quickly fall out of favor
In 2006 MySpace had twice the
unique visitors as Facebook
Li3le over 3 years ago typing
“twi3er.com” = 404 error
Your objecBves and audience
should determine which tools
you should use – not the other
way around
2009 Lumen Consulting, LLC. All Rights Reserved 12
14. Your brand is being discussed online
According to Penn State Study,
1 in 5 tweets is brand related*
ITSMA reported that 55% IT
business buyers use social
media in the buying process**
A 50% of increase over 2008
* Penn State Study
**ITSMA How Customers Choose SoluBon Providers, October 2009
2009 Lumen Consulting, LLC. All Rights Reserved 14
15. Social media investment is on the rise
70% of CMOs say they will do more
with social media in 2010
According to eMarketer, adverBsers
spent $40M on social networks in
2008 and expected to grow to
$210M in 2012
Forrester predicts social media
spending will increase from $716M
in 2009 to $3.1B in 2014
2009 Lumen Consulting, LLC. All Rights Reserved 15
19. Why events should embrace social media
Events offer genuine personal
connecBons whether they be
online, virtual or physical
All about deepening customer
relaBonships
Nothing is more social than events
2009 Lumen Consulting, LLC. All Rights Reserved 19
23. Phased ParBcipaBon Engagement
Conversa6on Community
Commit Listen Dialogue Engage
Passive AcBve
2009 Lumen Consulting, LLC. All Rights Reserved 23
24. A social media framework
Know your audience
Fish where there are fish
Strength assessment
Know where you have tracBon and where you need to develop
Mapping needs to event lifecycle
Consider all the touch points throughout the a3endee journey
2009 Lumen Consulting, LLC. All Rights Reserved 24
25. Target Audience Assessment
Vehicle Target Audience A Target Audience B Target Audience C
Bookmarking ✓
Blogging ✓ ✓
Online Communities ✓ ✓
Social Networking ✓
Micro-blogging ✓ ✓
User Communities
Social Videos ✓ ✓
Word of Mouth ✓
Wikis ✓
2009 Lumen Consulting, LLC. All Rights Reserved
26. Where are you strong today? Where do you need to be?
Strength
Vehicle Development Needed
(Rank 1‐10)
Bookmarking 10
Blogging 1
Online Communities 9
Social Networking 6
Micro-blogging 5 ✓
User Communities 8
Social Videos 2 ✓
Word of Mouth 1
Wikis 8
2009 Lumen Consulting, LLC. All Rights Reserved
28. OpportuniBes to event lifecycle
Where could your event program benefit by social media the most?
Pre-Event
Launch On-site Post
Strategy
• Research • Audience Gen • ConnecBng • Feedback
• Speaker recos • Event reveal • OpBmizing • Extend the life
• Content feedback • Monitoring • Monitoring
• Event ambassadors • Updates • Celebrate
Think about using social media to build community
not just “market” an event
2009 Lumen Consulting, LLC. All Rights Reserved 28
29. EnlisBng cross‐funcBonal resources
Most organizaBons who are doing this well do not of have
dedicated headcount to “manage” social media
Social media is all about personal connecBon vs. tradiBonal
corporate speak
IdenBfy individuals in your organizaBon who are acBve digital
media naBves online
Product management/markeBng
ExecuBve teams – CTOs especially
DepuBze cross‐funcBonal teams to listen and dialogue
Full disclosure is an imperaBve
Encourage ownership of customer engagement around certain
topics
2009 Lumen Consulting, LLC. All Rights Reserved 29
31. Digital event ambassadors
TradiBonally event communicaBon = corporate ‐> individual
New thinking: create event ambassadors
Can be internal or external people
Offering key people exclusive event news to their audiences
Bring parBcipants along the enBre event lifecycle
Twi3er, blogs, Facebook, user groups excellent vehicles
No dictaBng what they say
Benefits
People respond more to individuals than anonymous company
1:1 facilitates building trust, credibility and relaBonships
Diverse communicaBon channels broadens reach
Build anBcipaBon for the event and speakers
2009 Lumen Consulting, LLC. All Rights Reserved 31
32. Pre‐event strategy
Validate event strategic direcBon
Co‐create content and program with a3endees
Gather feedback and recommendaBons for content, speakers,
locaBons, acBviBes
By listening to community will build more effecBve program and
gain buy‐in from a3endees
Build momentum and excitement for event launch
Establish 1:1 connecBons online with event ambassadors
Social media tacBcs
Survey community via blogs, communiBes, Facebook, Twi3er
Have event ambassadors personally solicit feedback
Create online advisory steering communiBes for event
Create private Facebook/Ning groups
2009 Lumen Consulting, LLC. All Rights Reserved 32
33. Launch
Inspire evangelism amongst community
DepuBze your ambassadors
Build excitement for event, sessions, speakers
Encourage community engagement with each other
PotenBal social media tacBcs
Rollout your event hashtag #
Create/adverBse events in Facebook
Have speakers Tweet, blog, post about their sessions
MulB‐channel publishing
Sponsor event specific communiBes to encourage cross‐pollinaBon
amongst a3endees
Pay it forward ‐ ParBcipate in other speakers, communiBes, and
blogs
2009 Lumen Consulting, LLC. All Rights Reserved 33
34. On‐site
Bring back channel to the forefront
Empower all parBcipants to engage and share learning
Monitor what’s happening at event in real‐Bme
Troubleshoot when things go wrong
Pro‐acBvely communicate changes immediately
PotenBal tacBcs
Create blogging desks /Twi3er lounges
DepuBze key influencers as official event Twi3erers
Coordinate TweeBng and blogging with your speakers
Sponsor Tweet‐ups – to foster community
Solicit conference “reporters” with FlipCameras
Encourage parBcipants to upload to Flikr and YouTube channels
2009 Lumen Consulting, LLC. All Rights Reserved 34
35. Post‐event
Feedback
Enlist event ambassadors
Extend the life and reach of the program
Post content on SlideShare, Posterous, YouTube
Use as springboard to gain momentum for next program
PotenBal tacBcs
Online surveys
Sponsor follow‐on regional Tweet‐ups
Reward loyalists with acknowledgement for their efforts
Enlist volunteers for future advisory commi3ees
2009 Lumen Consulting, LLC. All Rights Reserved 35
37. Measurement
Even the early adopters of social media are struggling with
measurement
Ironic that most management agrees there is value and
willing to ride out the uncertainty of how to measure
In recent survey*, 60% of companies surveyed said they had
gained “some benefit but nothing concrete”
Source: “Social Media and Online PR Report” by Econsultancy and bigmouthmedia December 2009
2009 Lumen Consulting, LLC. All Rights Reserved 37
38. What value is derived from social media?
Helped close business 35%
Reduced overall mktg expenses 45%
Generated qual leads 48%
Rise in search engines 52%
New biz partnerships 56%
Increase traffic/list/subs 61%
Exposure for business 81%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Source: Social Media MarkeBng Report 2009
2009 Lumen Consulting, LLC. All Rights Reserved 38
39. Measurement Framework
Vehicle Reach Dialogue Conversion
Bookmarking • Revenue
• Visits • SenBment of
Blogging • Views comments • # of leads
• Unique Visitors • Reviews • # trials
Online Communities • Net Promoter Score
• Links • Time spent
• RT/Forwards • Votes • Mktg efficiency
Social Networking
• # of ideas
• Web analyBcs • Downloads
Micro-blogging • Influencer coverage implemented
User Communities
Social Videos
Word of Mouth
Wikis
2009 Lumen Consulting, LLC. All Rights Reserved
41. Tweet Monitoring
Monthly subscripBon for
$9.99‐39.99/month
Can set‐up 10‐50 profiles
Download stats in Excel
2009 Lumen Consulting, LLC. All Rights Reserved 41
42. New paradigm in thinking about value
“Take one opportunity,
grow it into something of quality,
and then leverage that opportunity into
a new one that derives more value.”
Chris Brogan & Julien Smith , Trust Agents
2009 Lumen Consulting, LLC. All Rights Reserved 42
43. How are other
companies doing
this?
2008 Lumen Consulting, LLC. All Rights Reserved 43
45. Dell – Revenue GeneraBon
Dell can a3ribute over $7M in
revenue from Twi3er
“What we've learned is that social
media has transformed the large
corporaBon of the millennium into
the Mom and Pop shop of the old
days.
The emergence of social media
simply makes it more possible to
connect directly with customers
every day.”
Manish Mehta
VP of SM & Community
2009 Lumen Consulting, LLC. All Rights Reserved 45
47. Jet Blue – Service & Fun
Cha3y posts and customer service
assistance tended to generate a lot of
replies and new followers. Press releases
announcements were met with silence.
“That’s a clichéd phrase, but Twi;er really
is about tearing down the ar<ficial walls
between customers and the individuals who
work at companies.”
2009 Lumen Consulting, LLC. All Rights Reserved 47
48. Personalizing the brand
@padmasree
@sco3monty
Excellent examples
using Twi3er
effecBvely to build
1:1 connecBons to
the Cisco and Ford
brands
2009 Lumen Consulting, LLC. All Rights Reserved 48
56. Tools we love
Want to secure your username across social media universe?
h3p://namechk.com/
Measure senBment and volume of your Tweets
www.viralheat.com
URL shortener with tracking
www.bit.ly.com
Think yellow pages for Twi3er
www.twellow.com
Host contest, promo, sweepstakes in Facebook easily and inexpensively
www.wildfireapp.com
Nice Twi3er eye candy to have running at an event
www.visibletweets.com
Your Twi3er app ougi3er
www.oneforty.com
Great apps to view mulBple Twi3er and Facebook accounts
www.seesmic.com, www.tweetdeck.com
www.hootsuite.com
2009 Lumen Consulting, LLC. All Rights Reserved 56