11 Communication Plan for Manufacturing Plant Student’s Name Institutional Affiliation Instructor Course Date Communication Plan of a Manufacturing Plant Background In manufacturing companies, organization employees are at the centre of an organization. Most of them are at the front lines with the ability to change strategy into results. At the culmination of the day, the plant employees have the responsibility of ensuring that the operations are conducted smoothly, a product reaches consumers timely, and quality products are manufacture with the appropriate specifications. However, despite the primary role they play, manufacturing plants are disjointed (Adejimola, 2008). That disengagement is embodied with a hefty price which is paying a negative role in the performance of manufacturing plants just as they are being challenged to increase their efficiency and effectiveness to the company compared to previous years. To realize rapid growth around the globe, the manufacturing industry is attempting to standardize operations and continuously leverage operations. Such kind of effort needs a company to possess highly invested employees (Obiekwe, O& Eke, 2019). For this reason, natural communication naturally is primary on the path to more highly engaged and motivated employees. However, it can sometimes be challenging to plant employees due to natural challenges that accompany workplace. Some may not frequently be on Smartphone’s or emails, or they may be having various shifts to manage, and the environment may be less conducive, which makes it challenging for them to have one-on-one conversations. Policies for Oral, Written, and Non-Verbal Communications Interpersonal communication in a manufacturing plant is the way employees or people communication with others. It may involve a group of p-people, another person or the members of the public. In some instances, it may encompass non-verbal, written or non-verbal communication. In the manufacturing industry, when an individual is communicating with others, they need to consider the person they are talking to, the type of information they want to deliver and the most appropriate and relevant form of communication change. In some instances, such issues may be determined by the information an individual wants to communication (Obiekwe, O& Eke, 2019). At all times, it is required that the staff members remain polite, respectful to both the clients and one another. At no time should they sear, raise their voice, speak in a way belittling another. Cultural awareness is also another essential element when communicating in a cultural plant. All individuals working in the plant need to recognize that individuals emerge from varying backgrounds and cultures, and they also accompany various attitudes, different values and beliefs (Obiekwe, O& Eke, 2019). All staffs in the plant need to exercise non-judgmental communication remain respectful and are tolerant of the differences prevalence ...

1. 11
Communication Plan for Manufacturing Plant
Student’s Name
Institutional Affiliation
Instructor
Course
Date
Communication Plan of a Manufacturing Plant
Background
In manufacturing companies, organization employees are
at the centre of an organization. Most of them are at the front
lines with the ability to change strategy into results. At the
culmination of the day, the plant employees have the
responsibility of ensuring that the operations are conducted
smoothly, a product reaches consumers timely, and quality
products are manufacture with the appropriate specifications.

2. However, despite the primary role they play, manufacturing
plants are disjointed (Adejimola, 2008). That disengagement is
embodied with a hefty price which is paying a negative role in
the performance of manufacturing plants just as they are being
challenged to increase their efficiency and effectiveness to the
company compared to previous years. To realize rapid growth
around the globe, the manufacturing industry is attempting to
standardize operations and continuously leverage operations.
Such kind of effort needs a company to possess highly invested
employees (Obiekwe, O& Eke, 2019). For this reason, natural
communication naturally is primary on the path to more highly
engaged and motivated employees. However, it can sometimes
be challenging to plant employees due to natural challenges that
accompany workplace. Some may not frequently be on
Smartphone’s or emails, or they may be having various shifts to
manage, and the environment may be less conducive, which
makes it challenging for them to have one-on-one
conversations.
Policies for Oral, Written, and Non-Verbal Communications
Interpersonal communication in a manufacturing plant is
the way employees or people communication with others. It may
involve a group of p-people, another person or the members of
the public. In some instances, it may encompass non-verbal,
written or non-verbal communication. In the manufacturing
industry, when an individual is communicating with others, they
need to consider the person they are talking to, the type of
information they want to deliver and the most appropriate and
relevant form of communication change. In some instances,
such issues may be determined by the information an indivi dual
wants to communication (Obiekwe, O& Eke, 2019). At all
times, it is required that the staff members remain polite,
respectful to both the clients and one another. At no time should
they sear, raise their voice, speak in a way belittling another.
Cultural awareness is also another essential element when
communicating in a cultural plant. All individuals working in
the plant need to recognize that individuals emerge from

3. varying backgrounds and cultures, and they also accompany
various attitudes, different values and beliefs (Obiekwe, O&
Eke, 2019). All staffs in the plant need to exercise non-
judgmental communication remain respectful and are tolerant of
the differences prevalence between each other (Adejimola,
2008). When communicating with other individuals from other
cultural backgrounds, the staffs need to be careful to ensure that
cultural differences in both oral and non-verbal communication
are considered.
A manufacturing industry aims to establish a work
environment that is supportive and safe for people with
disabilities. The industry will ensure that alternative
communication methods are maintained and developed when
relevant, for instance, voice recognition, translators and
browser readers (Obiekwe, O& Eke, 2019). Professional
development will be guaranteed for all plant employees to
ensure that this process is efficient.
The manufacturing plant will also establish rules for the
transfer of information. Comprehending how to use the various
types of communication and adhering to the correct procedures
in the company assists to ensure that information reaches the
relevant people and place. Communication here may be external
or in internal or both (Ohuruogu et al., 2020). In a
manufacturing plant, internal communication occurs between
employees and staff at the plant. External communication is
between the employees at the manufacturing plant and clients or
other communities members such as media (Adejimola, 2008).
There are routine workplace protocols for written
communication, such as receiving and sending information and
verbal communication, such as following and giving
instructions and messages.
At the manufacturing plant, there will be various written
communications that are used. Letters, faxes, email, reports,
memos and forms will be used for both internal and external
communication. Minutes and agendas, procedural and technical
manuals will be used for only internal communication

4. (Prabavathi, & Nagasubramani, 2018). Workplace signs,
whiteboards and pin-ups will also only be used between
employees and other staffs within the plant.
The manufacturing plant will also only allow a few verbal
communications. Telephones will be used both for external and
internal communication. Meetings and handovers will be
employed to communicate internally between employees
(Prabavathi, & Nagasubramani, 2018). How the employees
speak to other people will also make a significant difference in
how they will receive information. However, the manufacturing
plant will ensure that verbal communication is improved by
ensuring that it is concise and clear (Ohuruogu et al., 2020). It
will also only encourage professional and friendly oral
communication within the company. The plant will also
emphasize active listening and provision of appropriate
feedback.
Procedures For Communications Involving Conflict
Management And Decision Making
The manufacturing plant is an equal opportunity employer.
The Company prides itself in this cultural diversity and
conducive working environment. The company has a grievance
policy to ensure that the manufacturing plant has a grievance
policy as an avenue to guarantee a harassment-free
environment. The appropriate and exemplary way of curbing
issues is open communication (Ohuruogu et al., 2020). If an
employer identifies issues as possible areas of conflict and
debate, the company reduces the potential of the challenge. The
manufacturing plant will hold regulars staff meetings where
such issues will be raised and discussed .the employs will be
open to say whatever they want since they are free to raise their
voice and opinion without fearing any form of rebellion,
retribution to ensure that they assist in defining the issues
before they escalate to devastating heights.
Suppose the conflict issue involves another staff member
or groups. In that case, the company recommends discussing the
problem directly amongst them with one person present to act as

5. a witness if that is necessary. The place the matter will be
explored is an open but a private place where no other person is
listening. The discussion should be assertive but not aggressive
(Ohuruogu et al., 2020). The people in conflict should ensure
that they remain claim at all times and never raise their voice.
They should also objectively explain the issue and clearly state
any revolutions that individual wishes to experience.
If the issue fails to be resolved using the technique
mentioned above, a mediator may be used. A mediator is
individuals that can objectively get both individuals to explain
their grievances and state their side of their narrative. They may
be a supervisor or a workmate. Nonetheless, there needs to be a
careful consideration if it’s a workmate acting as a mediator, it
is impartial and remains confidential about the details of the
issue. When mediation is complete, both parties should explain
their feelings on the issue (Ohuruogu et al., 2020). They may
also agree with their supervisor about it. At this phase, the
conversation may still be under informal since they will be
required to write any formal report.
If the member involved hate talking to each other, then
they may discuss the issue with the supervisors. The supervisor
may either explore the problem, and it will be the responsibility
and decision of the staff to take the matter further. In some
instances, the supervisors may discuss the issue with another
person, and the matter which will ultimately solve the issue or
the supervisor along with the consent of the conflicting staffs
agree to escalate the matter further.
The next level is one of the formal procedures, and a
manager, or supervisor or a human resource manager may be
requested to join the discussion. Discussion details may be
entered into an individual’s record (Ohuruogu et al., 2020). The
staff member may be requested to ask for a representative to
step in. At this point, the conflict or grievance will be discussed
either without the conflicting individuals represent or the
second party present.
In the manufacturing plant, outcomes of a grievance

6. procedure may include better comprehension and improved
relations between colleagues. It will also encompass a
reprimand, either verbal or written. Sometimes the conflict may
involve a disciplinary action or counselling for both or one of
the parties.
Process and Tools Used To Communicate Between Departments
in Specific Situations
Social Intranet Software
Every organization experiences a transition phase where it
becomes apparent that its internal communications are failing.
Mostly with its Information and Technology, the approach is to
move ahead with technology without asking why it’s done
(Aleksandrovna, & Aleksandrovna, 2018). By looking out for a
few signs and symptoms within the organization, an individual’s
can gauge the type of software or tools that will leverage how
members communicate. Some of the systems may include
difficulty remaining relevant and updated with the company
announcements and news (Aleksandrovna, & Aleksandrovna,
2018). It may also include separate departments and employees
and documents going missing or getting burned in spam folders
or emails. Some may be affected by too much paperwork.
The manufacturing company can help solve this situation
by creating a central portal where everyone can access all
critical data, documents, communications and contracts in one
place regardless of their current location. Social intranet
software will ensure that this is possible to allow costs by
lowering and reducing the costs of maintaining information
technology (Aleksandrovna, & Aleksandrovna, 2018). In the era
of telecommuting and BYOD, an intranet solution in a
manufacturing plant cultivates a workforce that is more flexible
that leverages productivity by aligning employees towards the
same objective.
Group Messaging, Private And Chat Tools.
In the manufacturing plant, project teams and employees
need collaboration instruments to assist them in working
effectively and collaborating effectively. Without having a

7. platform that will enhance collaboration, it is challenging for
them to share ideas and keep tabs on group processes. In many
instances, emails got unread, lost, or they become frustratingly
and boring to read (Blessing, & Varnai, 2017). Offering an ideal
way of teams to communication ensures that members can
follow each other and assists them to be more productive.
There is a need for the manufacturing plant’s IT to
establish the following symptoms; first, it should check whether
the organization is experiencing inboxes clogged with unwanted
or unnecessary emails. Second, it should also check for inability
to get precise information because email threads are
unnecessarily long. Third, the company should check whether
the progress and responsibilities among ram members are
unclear.
For this reason, group and private messaging applications
will help to eliminate the need for emails, and this wil l ensure
that the teams keep collaborating effectively. Its characteristics
are instrumental, primarily when teams are focusing on
discussing and debating about work. It is essential when
employees are spread across geographical locations in different
and varying locations with different time zones (Blessing, &
Varnai, 2017). Besides, although public Facebook Groups may
be operational, dedicated intranet chats services are vital since
they guarantee that everyone is just a tap away. They can also
be employed in ensuring that files are shared better since it has
a drag-and-drop- function. IT can also ensure that the
employees search for contacts or past conversations.
Task Management
The overall business performance may fail if the company
fails to have an efficient task management tool. Combining a
robust management tool will help the manufacturing plant to
transform how its employees complete the most crucial and vital
elements in an organization which is their jobs. Without having
a robust project management system within the organization,
many of the initiatives could be confusing and may make
members remain unsure about what they should be doing

8. (Eisenhower, T. (2020). Such matters increase whenever the
company management fails to have a direct way to monitor
communication or process hence detaching them from the
issues.
The manufacturing plant should watch for some of the
following signs, and this will call for a need for a task
management tool: First, management fails to understand the
status of the ongoing initiatives. Second, when the staff is
confused while executing some of their responsibilities is
another reason this tool is useful (Eisenhower, T. (2020). When
the company fails to have an organized system to control all
projects, expectations and an individual’s to report are unclear
to team members (Blessing, & Varnai, 2017). To solve these
problems, the manufacturing plant will need to install a task
management communication tool since it is crucial to solving
these challenges. From completion to execution, task
management software assists employees and directors to achieve
their goals as successfully and efficiently as possible.
Managers in the manufacturing plant can directly link
responsibilities and roles to team members and track how they
are progressing. They can also set and create privity settings
and due dates which appears in an organized list for every
individual involved (Eisenhower, T. (2020). Task management
having inbuilt-in communication tools will assist employees in
the manufacturing plant to understand who is delegating a task,
when it is needed and the level of significance to ensure that the
company plans effectively.
Discussion Forums
Sharing essential knowledge and information at the
workplace is a crucial element for internal growth and
community. In manufacturing plant, veteran workers can trim
and develop new talents on what’s required within the plant,
assisting them in understanding and knowing how various issues
are done quickly and with fewer mistakes (Blessing, & Varnai,
2017). Simultaneously, a digital workspace where workers can
ask questions, workplace issues and discuss projects helps to

9. bond everyone within the plant.
If employees receive no response for their questions or
concerns, and the management is divided on a few issues, then
there is a high chance that there is a need to develop a
discussion form within the company. As such, a discussion
forum tool encourages employees and management to discuss
some of the topics affecting the company openly (Eisenhower,
T. (2020). Discussion forums within an organization
disseminate internal information and knowledge will bringing
everybody closer (Blessing, & Varnai, 2017). They are also
crucial for archiving organizational information and sometimes,
conversations that drive and produces the most valuable ideas.
Spaces
When a branch or department locations fail to have their
space to share pertinent knowledge, ideas or information,
internal communication may become a messy experience. The
heads of the department may fail to have an organized way of
sharing their information with employees in other locations,
divisions or departments and employees within that segment
may not have designated place to get information, ideas and
opinions about the ongoing issues in the organization (Blessing,
& Varnai, 2017). In doing so, such issues may also isolate
departments and branches from one another hence resulting in
an all-round disjointed company.
In the manufacturing company, management personnel
possessed a complicated experience sharing department-wide
news directly with other staff members. Besides, members were
unable to understand places where they can find relevant
information related to a particulate group within the
organization (Blessing, & Varnai, 2017). In the company, the
staffs were also unaware of the news happenings in the
organizations hence making their operations challenging. For
this reason, Spaces are one of the best communications tools
that can help the company to divvy important files, content and
people, into one livable place. A company can establish a space
within their department for anything (Eisenhower, T. (2020).

10. The company should also create permissions to designed
individuals that can disseminate information, control, receive
notifications and monitor the space about every updated without
overwhelming the inboxes.
References
Adejimola, A. S. (2008). Language, communication and
information flow in entrepreneurship. African Journal of
Business Management, 2(11), 201-208.
Aleksandrovna, T. N., & Aleksandrovna, L. L. (2018).
Employer's Brand: Development mechanism and diagnostic
tools. TURKISH ONLINE JOURNAL OF DESIGN ART AND
COMMUNICATION, 8, 528-536.
Blessing, V., & Varnai, P. (2017). Evidence on mechanisms and
tools for use of health information for decision-making (Vol.
54). World Health Organization.
Eisenhower, T. (2020). 11 Foolproof Business Communications
Tools Every Company Should Be Using. Retrieved from:
https://axerosolutions.com/blogs/timeisenhauer/pulse/283/11-
foolproof-business-communication-tools-every-company-
should-be-using
Obiekwe, O., & Eke, N. U. (2019). Impact of Employee
Grievance Management on Organizational
Performance. International Journal of Economics and Business
Management, 5(1), 1-10.
Ohuruogu, B., Chinyere, A. R., Nwodeh, O. R., Okechukwu, M.
S., & Ikechukwu, A. C. (2020). Stress and Social Conflict
Management in An Organization. Stress, 10(6).
Prabavathi, R., & Nagasubramani, P. C. (2018). Effective oral
and written communication. J. Appl. Adv. Res, 3(S1), 29.