Process mining is a technology from the field of business process management, it creates and analyzes business processes on the basis of digital traces in IT systems. Unlike conventional business process analysis, process mining uses event logs to automatically generate a process model. That gives a detailed overview about all the process instances. Potential bottlenecks during the process flow can be detected in the analysis. In the project described, a change management process in co-operation with the MLP Finanzdienst-leistungen AG has been analyzed. The most common tools were used and further-more compared in detail.
This document has 2 pages, very similar but adapted for both teams who worked independently.
Informe entregado por Ecopolis en la Ilustre Municipalidad de Viña del Mar para denunciar las irregularidades que se cometen en los "tradicionales" coches victoria de Viña del Mar
