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1. Govern Software
Product Suite Overview
1-101-001-Overview Govern
Education Program
Prepared by Michelle Gagné, R&D
Version 1.1 , Jan 2013

2. Course Overview
 Course Description
 Govern Software Product Overview
 Concepts, Modules & Functionalities
 The Life of a Tax Dollar (A funny story)
 Course Logistics
 45 Minutes Presentation
 Question Period and Quiz
 Intended Audience
 All business units, new employees
 Keywords / Tags
 Course 101, Govern Software, MS Govern, Govern
Suite, Overview, CAMA, TAX
Slide 2

3. Course Goals
 To Learn, Learn, Learn
 To Get or Revisit the Mission
 To See the BIG Picture!
What we do, where do we come from…
 To Understand the differences between the
application suites
Slide 3

4. Course Plan
1. Introduction (Company/Product Overview)
2. Modules and Functionalities
3. The life of a Tax Dollar$
4. Questions & Quiz
Intro - 4

5. Slide 5
1. Introduction
Company / Product Overview

6. Company
Harris Computer Systems
 Local Government Software from A to Z
MS Govern
 Company Specialized in CAMA & TAX
 Company Business Units
 R&D
 Support
 Hot line, Maintenance, Documentation
 Professional Services
 Technical Service
 Project Management
 Business Analysis
Slide 6

7. Product
Software Solutions (CAMA/TAX)
 Property Control & GIS integration
 Land Management (Permits, Inspections, Complaints, Workflow…)
 Appraisal (Residential, Commercial, Income, Comparable Sales…)
 TAX Assessment & Billing (Real Estate, Personal Property, Self
Reported Tax, Motor Vehicle, Boat…)
 Special Assessment
 Accounts Receivables
 Etc.
Slide 7

8. Industry
Local Government
 Municipalities (Cities, Towns, Villages), Counties, Provinces,
States
To be more specific:
 Assessors (Appraisal and/or Assessment), Auditors and Commissioners…
 Tax Collectors, Revenue Agencies Directors (Canada), Mayor’s office
personnel, Public Work Directors…
 Legal Clerks, Code enforcers, Inspectors…
Slide 8

9. History
1980

2005 2008 2009 2009 2010 2011 2012 2013 2014 …

Govern Software
Financial & Land
Management (Wang,
Unix, Windows, .NET…)
MS Govern become a
division of Harris
Computer Systems, Inc.
Govern Open Forms
Technology Foundation
Govern Open Forms
Accounts Receivable,
Cash Collection and Self
Reported Tax/
Integration of Silverlight
GIS platform and INovah
(Collection tools)
Govern Open Forms
Property Control & Name
Management
CAMA Mobile Data
Collection/Inspection
Govern Open Forms
Real Estate Taxes &
Assessment
OF Mass Appraisal
(CAMA, Income, Sales...)
Govern
OFD
Personal Property
Taxes
AR BankruptcyBusiness Entity & Model Designer
Govern Net Admin
E-Government Portal is
lunched
Open Forms (OF)
Land Management
(Permits &
Inspections)
Export TOOLS
Slide 9

10. Appraisal
CAMA
CAMA, INCOME, COMP SALES,
MRA, etc.
Positioning
Mass Appraisal
CAMA, Income, MRA, Sales
Tax Billing & Collection
(Real estate, Personal Property, Motor Vehicle, etc.)
Permits &
Inspections
Zoning &
Regulations
Hazards…
Customer
Management
Licensing
Complaints &
Work orders
Etc.
Miscellaneous
Billing
Deeds & Document
Management
E-Government
Services
Utility Billing &
Infrastructure
management
Slide 10
Land Management
Permits & Inspections, Code Enforcement,
Complaints, etc.
Property
Control
Accounts
Receivables &
Collection
Tax Billing &
Assessment
Real estate, Personal Property, Boat,
Motor Vehicle, etc.
Special Assessment
Special Projects, Infrastructures, Utilities, etc.
Self Reported Tax

11. Customers
USA & CANADA
 USA – Municipal (Cities, Towns, Villages…)
 Almost all states (except Hawaii and ?)
 Very hot in North Eastern States and huge in Long Island NY
South Hampton, East Hampton, Hempstead, North Hempstead, Huntington…
 Very busy in the Silicone Prairies
City of Minneapolis (Min)
 USA – Regional (Counties, Boroughs)
Erie County NY, Allegheny County PA (ALG), City Borough of Juno (CBJ) …
 Canada – Municipal & Regional
City of Winnipeg (WPG), Ville de Terrebonne …
Prince Edward Island (PEI), Saskatchewan (SAMA), St-Johns New Brunswick..
Slide 11

12. Promise
Data Harmony
 Integration with various database servers, data
formats and communication protocols…
Interoperability
 Enterprise-wide tools
 Centralized Notes, Multimedia, Work load, Messaging,
e-Government, Mobility, GIS…
 Corporate Security & User Audits
 Integration with specialized 3rd party tools and
applications
Slide 12

13. Promise (cont.)
Flexibility
 Customization by Department/Service Profiles to mimic
real life organization
 Models, Functions, Searches, Queries, Validation,
Reports, Security…
Ease of use
 Administrators
 Users
 Citizens
Slide 13

14. Concepts (Foundation)
Centric data model
 Parcel & Non-Parcel
80% of the data can be positioned on earth
 Name
The same name can be an occupant, a property owner,
taxpayer, utility customer, contractor, electrician, small
business owner…
 Building
Slide 14

15. Concepts (cont.)
Time Dimensional data model
the 4th Dimension
 Fiscal Year ID
 Frozen ID (Snapshot)
 Certified Value (Approved assessment & tax roles)
 Sale (Characteristics at the time of sale)
 Audits (Appeals, New Construction…)
 Split Merge
Slide 15

16. Slide 16
2. Govern Suite
Applications & Modular Functionalities

17. Apps
Govern.net Open Forms (.net)
 Deployment Tools
 Deploy-EZ, Validator, Model Updater, Govern Theme Builder,
Import/Export Tool (Admin)…
 Applications (version 4.7 & 5.1)
 Govern .NET(container), Admin (GNA), Security Manager (GSM)
 BED and MOD / Open Form Designer (OFD) version 5.1
 Batch Service Console
Slide 17

18. Apps (cont.)
Govern for Windows (Visual Basic)
 (Windows and Unix) version 10.7
 Govern, Admin, Batch…
Govern e-Government (IIS)
3rd Party Integration
 Reporting (Crystal Report, SQL Reporting Services…)
 GIS (Govern Silverlight, GovView, ArcGIS, JMAP…)
 Harris Gateway Software
 Cash Collection
 Cost Calculators
 Etc.
Slide 18
Integration: Embedded in code (Custom Controls,
Action buttons…) or through Services (PC API Web
Service…) and/or System Interfaces.

19. Modular Functionalities
CAMA Mass
Appraisal
Tax
Assessment
E-GOV
Property
Control Name &
Address
Cash
Collection
Slide 19

20. Property Control
Property (P_id)
 Parcel & Non-Parcels
 Area (Zoning, Neighborhood, School District, Flood
Zone)
 Legal Information
 Split Merge & Parcel Genealogy
 Site & Project
 Deeds & Sales
 Parcel to Name Linking (owners, sellers, occupants,
contractors, inspectors, mailing index owners,
mortgage companies, etc.)
Slide 20

21. Name & Address
Name (NA_id)
 Name & Address (Individual/Company)
 Type (Business, e-Gov Gold Account…)
 Account no. (Business ID, e-Account ID…)
 Formatted Mailing Address
 Free Form Lines
 3rd Party Address Validation (Mélissa)
 Name to Name Linking
(owner, business, DBA, assessable party, occupant,
legal…)
Slide 21

22. Land Management
Process (PM_id, CO_id…)
 Type (Permit, Inspection, Hearing, Complaint,
Hazard…)
 Steps & Activities (Branching, Scheduling,
Reminders…)
 Link to:
 Property (P_ID, Projects, Sites, Subdivisions…)
 Name (NA_ID of Inspectors, Appraisers, Owners,
Occupants, Contractors, Name Groups …)
 Process ID (i.e complaints, violation…)
Slide 22

23. Mass Appraisal
Property (P_ID) or Building (ID & Seq.)
 Property MA Master information (value by)
 Site(s) information (mixed used)
 Building(s) info
 Area & Legal
 Cost Land, Building, Miscellaneous Structures
 Income (DIR & GRM)
 Sales and Comparable Sales
 Multiple Regression Analysis
 Business Assessment (Occupancy & Vacancy)
 Name Linking (Legal Business to Owner, Occupant,
Modelers, Assessors, etc.
Slide 23

24. Tax Billing & Assessment
P_ID & NA_ID
 Assessment (Real Estate, Personal Property, Motor
Vehicle, Boat, Air Craft)
 Tax Levies
 Tax Exemptions (property & name)
 Tax Exemptions linked to Levies
 Link to names
 Mailing Index (Owner, Mortgage, Third party…)
 Tax Bills (Owner, Mortgage, Third party…)
 Tax Collection Service Organisations (TSO)
Slide 24

25. Accounts Receivables
P_ID, NA_ID, Process_ID (AR_ID)
 Permits & Fees
 Special Assessment
 Real Estate & Personal Property Taxes
 Utility Billing (Water / Sewer…)
 Self Reported Taxes
 Mailing Index (Taxpayer)
Tax Service Organizations
Slide 25

26. Slide 26
4. The story of a Tax Dollar
Life and hardship of a Tax dollar

27. At The Beginning …EARTH!
Slide 27 Image from NASA/NSSDC provided by www.freeimages.co.uk
BIG
BANG!

28. ... The First Forest
Slide 28

29. … The Dinosaurs
Slide 29

30. … The Human Ancestor
Lucy fosille found in 1974
Slide 30

31. … The Homo Sapien Technology
Slide 31

32. … The End of The Ice Age
Slide 32

33. … The Modern World
Slide 33
… The People
… The Rulers
of the LAND
Emperors,
Kings and Kingdoms,
Governments…

34. … The Cadastre
… the link between Land and ONETAX$
Definition: also pronounced Cadaster
Official Statement of the quantity and value of real property made for the purpose of justly apportioning the
taxes payables on such property.. [from French, from Provençal cadastro, from Italian catastro, from Late
Greek katastikhon register, from kata stikhon line by line, from kata (see CATA-) + stikhos line, STICH]
Slide 34

35. …The Parcel
Genealogy
Slide 35

36. …. The Taxes
Slide 36

37. Slide 37

38. Branching Strategy
Slide 38

39. References
 Photo of Earth Image from NASA / NSSDC
Provided by www.freeimages.co.uk
 Photo of the Grey Nuns (Montreal Archive)
Slide 39