The document outlines the history and development of Misfit Wearables from 2011-2014. It discusses the company's successful crowdfunding campaign for its first product, the Misfit Shine activity tracker, which raised over $846,000 and received strong consumer interest. The document also provides tips for successful crowdfunding and previews upcoming Misfit products planned for 2013-2014.
Website usability best practices a marketing perspectiveRegalix
USABILITY: Wikipedia definition: A term used to denote the ease with which people can employ a particular tool
Providing people an easy to use service for a need
The user should know exactly where she is, and should know fairly well what’s next
For an application site, giving access to start of all use-cases is critical
Be available to help users (just like in a real world store, office)
Allow users to easily recover from mistakes
Make it easy to recover from system failures
The ultimate in giving control to the user!
Gives the user higher sense of control
Remember what the user did last, and if appropriate, start from there – logins, passwords, recent searches, recent transactions, etc.
Make things look as you want users to interact with them (affordance)
If an interaction has been made simple, check if you can make it simpler!
Focusing on Usability is no different than focusing on Customer Experience!
And marketers ARE focused on Customer Experience
It is just that Customer Experience in context of web applications has become a specialized science, and Marketers need to focus on it
Usability of your systems can increase ROI. Some examples:
“We want to increase the registration rate on our site from the current 3%, to 5% or above.” [Web2.0 Photo Application Site]
“The average time it takes our customer service representative (CSR) to service a customer is about 8 minutes. We wish to reduce this to 6.5 minutes.” [Banking Firm]
“The average time a customer stands in the queue to transact is about 4 minutes. We wish to reduce it to sub 3 minutes.” [Library]
Is the end-to-end process usable?
Are the different touch points usable?
Lead form fill-up
Call-back, calling process
Application process
Reaction times
Information collateral
Is the customer happy with the product?
Do more in less time
Explore more things that you have on offer
Deze presentatie is tijdens de beurs Gevel 2012 gegeven door onze internationale BIPV specialist, Johan van Dormael.
Alle oplossingen die Sapa Building System kan bieden komen in deze presentatie naar voor.
Heeft u vragen kan u altijd vrijblijvend contact opnemen!
Website usability best practices a marketing perspectiveRegalix
USABILITY: Wikipedia definition: A term used to denote the ease with which people can employ a particular tool
Providing people an easy to use service for a need
The user should know exactly where she is, and should know fairly well what’s next
For an application site, giving access to start of all use-cases is critical
Be available to help users (just like in a real world store, office)
Allow users to easily recover from mistakes
Make it easy to recover from system failures
The ultimate in giving control to the user!
Gives the user higher sense of control
Remember what the user did last, and if appropriate, start from there – logins, passwords, recent searches, recent transactions, etc.
Make things look as you want users to interact with them (affordance)
If an interaction has been made simple, check if you can make it simpler!
Focusing on Usability is no different than focusing on Customer Experience!
And marketers ARE focused on Customer Experience
It is just that Customer Experience in context of web applications has become a specialized science, and Marketers need to focus on it
Usability of your systems can increase ROI. Some examples:
“We want to increase the registration rate on our site from the current 3%, to 5% or above.” [Web2.0 Photo Application Site]
“The average time it takes our customer service representative (CSR) to service a customer is about 8 minutes. We wish to reduce this to 6.5 minutes.” [Banking Firm]
“The average time a customer stands in the queue to transact is about 4 minutes. We wish to reduce it to sub 3 minutes.” [Library]
Is the end-to-end process usable?
Are the different touch points usable?
Lead form fill-up
Call-back, calling process
Application process
Reaction times
Information collateral
Is the customer happy with the product?
Do more in less time
Explore more things that you have on offer
Deze presentatie is tijdens de beurs Gevel 2012 gegeven door onze internationale BIPV specialist, Johan van Dormael.
Alle oplossingen die Sapa Building System kan bieden komen in deze presentatie naar voor.
Heeft u vragen kan u altijd vrijblijvend contact opnemen!
O MAR. Proxecto educativo de centro do CEIP de Xuño.Leonor Mazgar
Un proxecto de centro do CEIP de Xuño, en Porto do Son, realizado durante o curso 2003-2004 ao redor do mar e galardoado co 1º premio Antón Fraguas de Proxectos Educativos.
Schieben Tablet PCs eine Schulentwicklung an? Diese Frage stellen sich Bildungsverantwortliche. Erfahrungen aus Projekten in der Schweiz zeigen, dass dieses mobile Medium durchaus in der Lage ist, neue didaktische Formen zu fördern. Dies unter der Bedingung, dass die Schule und Lehrpersonen auch für Veränderungen bereit sind.
ELVYKOR -projektin tavoitteena oli kehittää Senaatti-kiinteistöille yhtenäinen toimintamalli vanhentuneiden (toimisto)rakennusten korjaamiseen ja kunnossapitoon. ELVKOR -projektissa on erityisesti keskitytty viiteen aiheeseen, jotka ovat kriittisiä elvyttävän korjausrakentamisen ja elvyttävän kunnossapidon näkökulmasta:
• Miten syntyvät päätös kiinteistön soveltuvuudesta tilaresurssiksi, hankepäätös ja investointipäätös, mitä varten on kehitetty kiinteistön soveltuvuusanalyysi?
• Mitkä toteutusmuodot tukevat elvyttävän korjausrakentamisen tavoitteiden täyttymistä, mitä varten on erityisesti kehitetty allianssimalli sekä talotekniikan elinkaarivastuullisen hankinnan malli?
• Mitä pitää ottaa huomioon hankkeen ohjauksessa, mitä varten on kehitetty tavoitematriisiin perustuva ohjausmalli?
• Miten kunnossapidon keinoin voidaan ennakoida ja ehkäistä tulevia korjaushaasteita, mitä varten on kehitetty riskikartan hyödyntämiseen perustuva riskienhallintamenettely?
• Kuinka tietomalleja olisi hyödynnettävä elvyttävässä korjausrakentamisessa ja kunnossapidossa, mitä varten on tarkennettu tietomallien rakennetta ja hankintakriteerejä?
O MAR. Proxecto educativo de centro do CEIP de Xuño.Leonor Mazgar
Un proxecto de centro do CEIP de Xuño, en Porto do Son, realizado durante o curso 2003-2004 ao redor do mar e galardoado co 1º premio Antón Fraguas de Proxectos Educativos.
Schieben Tablet PCs eine Schulentwicklung an? Diese Frage stellen sich Bildungsverantwortliche. Erfahrungen aus Projekten in der Schweiz zeigen, dass dieses mobile Medium durchaus in der Lage ist, neue didaktische Formen zu fördern. Dies unter der Bedingung, dass die Schule und Lehrpersonen auch für Veränderungen bereit sind.
ELVYKOR -projektin tavoitteena oli kehittää Senaatti-kiinteistöille yhtenäinen toimintamalli vanhentuneiden (toimisto)rakennusten korjaamiseen ja kunnossapitoon. ELVKOR -projektissa on erityisesti keskitytty viiteen aiheeseen, jotka ovat kriittisiä elvyttävän korjausrakentamisen ja elvyttävän kunnossapidon näkökulmasta:
• Miten syntyvät päätös kiinteistön soveltuvuudesta tilaresurssiksi, hankepäätös ja investointipäätös, mitä varten on kehitetty kiinteistön soveltuvuusanalyysi?
• Mitkä toteutusmuodot tukevat elvyttävän korjausrakentamisen tavoitteiden täyttymistä, mitä varten on erityisesti kehitetty allianssimalli sekä talotekniikan elinkaarivastuullisen hankinnan malli?
• Mitä pitää ottaa huomioon hankkeen ohjauksessa, mitä varten on kehitetty tavoitematriisiin perustuva ohjausmalli?
• Miten kunnossapidon keinoin voidaan ennakoida ja ehkäistä tulevia korjaushaasteita, mitä varten on kehitetty riskikartan hyödyntämiseen perustuva riskienhallintamenettely?
• Kuinka tietomalleja olisi hyödynnettävä elvyttävässä korjausrakentamisessa ja kunnossapidossa, mitä varten on tarkennettu tietomallien rakennetta ja hankintakriteerejä?
15. 20082009 – Pivot #4: Mobile (Apple clearance: world’s 1st iPhone hardware medical device)
– Times Square
16. 2010 – (March 30) Deal with Sanofi (EASD conference in Stockholm)
17. 1,000,000,000+ biosensors (strips) sold
3,000,000+ glucose meters sold
300+ awesome production staff in Asia
130+ incredible employees at R&D Center in Boston
110+ patents
20+ countries where our products can be found
15+ FDA-cleared products
2 of the world’s 1st hardware medical devices to work with the iPhone
1 vision for delighting users
0 compromises in our mission to serve the diabetes community
2011 – Stats – Where we are now
43. Current thinking What can Encase in Make it pretty Strap/clip it
(wearables 1.0) tech do? plastic make it cheap on people
44. Current thinking What can Encase in Make it pretty Strap/clip it
(wearables 1.0) tech do? plastic make it cheap on people
THERE’S GOT TO BE A BETTER WAY
45. Current thinking What can Encase in Make it pretty Strap/clip it
(wearables 1.0) tech do? plastic make it cheap on people
THERE’S GOT TO BE A BETTER WAY
(wearables 2.0)
46. Current thinking What can Encase in Make it pretty Strap/clip it
(wearables 1.0) tech do? plastic make it cheap on people
THERE’S GOT TO BE A BETTER WAY
What do Invent tech Make no Design for
people wear needed that compromises manufacturing
(wearables 2.0)
now all can be on comfort from the
the time? embedded fashion beginning
55. MOTIVATION EASE OF USE
LOW
FUN
INTERACTION COMPLEXITY
USER EXPERIENCE
BORING
HIGH
ACTIVE USER NO USER
NON-ESSENTIAL LIFE RELEVANCE CRITICAL PASSIVENESS
INTERVENTION INTERVENTION
56. MOTIVATION EASE OF USE
LOW
FUN
HIGH MOTIVATION
INTERACTION COMPLEXITY
USER EXPERIENCE
LOW MOTIVATION
BORING
HIGH
ACTIVE USER NO USER
NON-ESSENTIAL LIFE RELEVANCE CRITICAL PASSIVENESS
INTERVENTION INTERVENTION
57. MOTIVATION EASE OF USE
LOW
FUN
HIGH MOTIVATION EASY TO USE
INTERACTION COMPLEXITY
USER EXPERIENCE
LOW MOTIVATION HARD TO USE
BORING
HIGH
ACTIVE USER NO USER
NON-ESSENTIAL LIFE RELEVANCE CRITICAL PASSIVENESS
INTERVENTION INTERVENTION
58. MOTIVATION EASE OF USE
LOW
FUN
HIGH MOTIVATION EASY TO USE
INTERACTION COMPLEXITY
USER EXPERIENCE
LOW MOTIVATION HARD TO USE
BORING
HIGH
ACTIVE USER NO USER
NON-ESSENTIAL LIFE RELEVANCE CRITICAL PASSIVENESS
INTERVENTION INTERVENTION
63. TIMELINE
$750k Seed prototypes
2011 2012 2013 2014
Founders Fund, Khosla on
$7.6M Series A
64. TIMELINE
$840k + on
Top #2
$750k Seed prototypes CES Gadget Ships
2011 2012 2013 2014
Founders Fund, Khosla on ISO 13485 certified
at Specialty Retail
$7.6M Series A
65.
66. SAN FRANCISCO
INDUSTRIAL DESIGN
HARDWARE ENGINEERING
SEOUL
SENSOR DEVELOPMENT &
MANUFACTURING
HO CHI MINH CITY
DATA DEVELOPMENT
SOFTWARE ENGINEERING
UX & GRAPHIC DESIGN
COMPANY OPERATIONS
67. SHINE
1 2 3 4
DOWNLOAD APP WEAR IT TAP TO FIND SYNCHRONIZE
AND SET DAILY OUT HOW YOU WITH APP BY
ACTIVITY GOAL ARE DOING PLACING ON
TOP OF PHONE
80. CONSUMER TEST CAMPAIGN
$846,497 raised
659,634 YouTube views
10,000+ Shines pre-ordered
7,955 customers
117 unique press placements (incl. Jeopardy!)
64 countries ordered and all
50 states
2 International product design awards
0 PR firms used, just word of mouth
81. 8 TIPS FOR CROWDFUNDING
1) KNOW WHAT YOUR GOAL IS.
2) HAVE A GREAT STORY.
3) HAVE GREAT MEDIA ASSETS (PHOTOS, VIDEOS).
4) BE CREDIBLE.
5) LINE UP AND PROPERLY TIME PRESS / SOCIAL MEDIA
COVERAGE.
6) THINK THROUGH YOUR PERKS/TIERS CAREFULLY.
7) FOLLOW UP AND ENGAGE WITH YOUR AUDIENCE
REGULARLY.
8) STUDY OTHER CAMPAIGNS.
83. WANT TO GET INVOLVED?
BE A MISFIT TRY OUT EARLY BUILDS
HARDWARE ENGINEER
FIRMWARE ENGINEER
WEEKLY USER STUDIES
COMMERCIAL (SUBJECT: USER
STUDY)
ASSOCIATE
MOBILE UX DESIGNER
sonny@misfitwearables.com chris@misfitwearables.com