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Introduction
Prof. Dr. Abd El-Aziz Ali Hassan
• This introductory chapter will
provide you with the basic
concepts of Human Resource
Management.
• We will talk about these three
words;
• Human,
• Resource, and
• Management.
• Then we will talk about HRM as a
science and the history of it.
Outlines
After discussing this unit, you should
understand these topics
2
Aziz Hassan 2022
Let'sbeginwiththefirstword"Human".
• Talking about human from managerial view, we are in the area of Organizational Behavior.
• What is OB?
• What dose it study?
• Is it important?
• All these questions and more will be answered here. Let's go …
Aziz Hassan 2022 3
OrganizationalBehavior:
• Organizational Behavior (OB) is a field of study that investigates the
impact that individuals, groups, and structure have on behavior within
organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness.
• What does it study?
• It studies three determinants of behavior in organizations: individuals, groups, and
structure.
• To sum up our definitions,
• OB is concerned with the study of what people do in an organization and how their
behavior affects the organization's performance.
Aziz Hassan 2022 4
Individualvs.GroupBehavior:
• A. Individual Behavior:
• Individuals are important units of any organization.
• If we understand the behavior of individuals, we can predict the
outcomes; it will become easy to manage the behaviors of individuals in
desirable directions.
• We have to look at three individual variables:
• ability,
• biographical characteristics, and
• learning.
Aziz Hassan 2022 5
Individualvs.GroupBehavior:(Cnt’d)
• B. Group Behavior:
• Why Do People Join Groups? There is no single reason why individuals
join groups.
• Security reflects strength in numbers.
• Status indicates a prestige that comes from belonging to a particular group.
• Self-esteem conveys people's feelings of self-worth.
• Affiliation with groups can fulfill one's social needs.
• One of the appealing aspects of groups is that they represent power.
• Finally, people may join a group for goal achievement.
Aziz Hassan 2022 6
Characteristicsofawell-functioning,effectivegroup:
• A group is considered effective if it is having following characteristics.
• Relaxed, comfortable, informal atmosphere.
• Tasks to be performed are well understood & accepted.
• Members listen well & participate in given assignments.
• Clear assignments made & accepted.
• Group aware of its operation & function.
• People express feelings & ideas.
Aziz Hassan 2022 7
Now,wearegoingtothesecondword"Resource".
• The economic resources are three;
• Human,
• Capital, and
• Land.
Aziz Hassan 2022 8
Importanceofeconomicresourcesischangingovertime.
• The first evolution in the human history was agriculture. Agriculture has
changed our way of living.
• Then, manufacturing began to take the top of human thinking.
• The economic resources importance is changing with the change of
human focus.
• At the agriculture leading decades, when the focus was on agriculture, the
most important resources were land and human planting such land.
• Then, at the manufacturing leading decades, when the focus was on
manufacturing, the most important resources were capital and human
investing such capital.
Aziz Hassan 2022 9
Importanceofeconomicresourcesischangingovertime.(Cnt’d)
• Now, Globalization makes every thing possible.
• When every thing is possible, human resource, and only human resource,
can make a difference.
• A company's competitive advantage is often found in its most valuable
resource–its people.
• The most effective and successful companies today find ways to
motivate, train, compensate, and challenge their employees.
• This is true for all companies, whether they are manufacturing or service
companies, large or small.
Aziz Hassan 2022 10
Thethirdwordis"Management".
• In this section we will know the basic concepts of management.
• We will know:
• what is management?
• What are management functions?
• Who are managers? And more. Let's go…
Aziz Hassan 2022 11
Management:
• Management is the process of working with different resources to
accomplish organizational goals.
• Good managers do those things both effectively and efficiently.
Aziz Hassan 2022 12
Efficiency:
• A measure of how well
resources are used to
achieve a goal.
“Doing Things Right”
Effectiveness:
• A measure of the
appropriateness of the
goals chosen and the
degree to which they
are achieved.
“Doing the Right Things”
Aziz Hassan 2022 13
ManagerialFunctions:
Planning
Organizing
Leading
Controlling
ManagerialFunctions:(Cnt’d)
• Planning:
• Establishing goals and standards; developing rules and procedures;
developing plans and forecasting.
• Organizing:
• Giving each subordinate a specific task; establishing departments; delegating
authority to subordinates; establishing channels of authority and
communication; coordinating the work o subordinates.
• Leading:
• Getting others to get the job done; maintaining morale; motivating
subordinates.
• Controlling:
• Setting standards such as sales quotas, quality standards, or production
levels; checking to see how actual performance compares with these
standards; taking corrective action as needed.
Aziz Hassan 2022 14
Typesofmanagers:
• Manager:
• The member of the organization who participates in the management
process by planning, organizing, leading, or controlling the organization's
resources.
• There are three types of managers:
• Strategic Managers: They are the senior executives of an organization and are
responsible for its overall strategy.
• Tactical Managers: They are responsible for translating the general goals and
plans developed by strategic managers into objectives that are more specific and
activities.
• Operational Managers: They are lower-level managers who supervise the
operations of the organization. These managers often have titles such as supervisor
or sales manager.
Aziz Hassan 2022 15
Managerialskills:
• Managers need three basic sets of skills:
• Technical Skills: The skills that include knowledge of and proficiency in a certain
specialized field Managers need to be technically competent.
• Line managers need this skill the most while top manager will need minimum of
technical skills.
• Interpersonal Skills/Human Skills: Interpersonal skills include the ability to work
well with other people both individually and in a group.
• Human skills are very important at each level of management.
• Conceptual Skills: Conceptual skills include the ability to think and to conceptualize
about abstract and complex situations, to see the organization as a whole, and to
understand the relationships among the various subunits, and to visualize how the
organization fits into its broader environment.
• Top mangers/CEO needs this type of skill the most.
Aziz Hassan 2022 16
Managerialskills:(Cnt’d)
Aziz Hassan 2022 17
ThehistoryofHRManditsnewroles
• Now, after discussing Human, Resource, and Management, we are ready to begin our Human Resource
Management course.
• The following section is a separate one for the history of HRM and its new roles
Aziz Hassan 2022 18
HumanResourceManagement:
• The policies and practices involved in carrying out the " people " or
human resource aspects of a management position, including Planning,
recruiting, screening/selecting, training, rewarding, and appraising.
• Human Resource Management (HRM) historically known as personnel
management, deals with formal system for the management of the
people within the organization.
• HR mangers have many concerns regarding their workers. These
concerns include:
• how to mange layoffs/unemployment,
• Address/handle reduced employee loyalty,
• create a well trained highly motivated work force that can deliver higher
quality and productivity.
Aziz Hassan 2022 19
StrategicHRM:
• A group of people becomes an organization when they cooperate with
each other to achieve common goals.
• Communication among them is therefore important.
• But people have individual motivations, which often differ, from the
corporate goals.
• Employers therefore increasingly view human resource management
from a strategic perspective.
• As long as organizations are based upon the coordinated action of two or
more people, management is by definition human resource management.
Aziz Hassan 2022 20
FromPersonnelManagementtoHRM:
• Shift from personnel management to HRM took place in three stages:
• Records and Administration
• In first stage the primary activities, which were carried out by personnel
department, were, Planning Company picnics Scheduling vacations, Enrolling
workers for health-are coverage, Planning retirement parties.
• Accountability Regulations
• During this stage primary framework of rules and regulations started emerging.
• Competitive Advantage
• It emphasizes strategy and planning rather than problem solving and mediation,
so that employee cooperation is delivered by program of corporate culture,
remuneration/compensations packaging, and team building and management
development for core employees, while peripheral/secondary employees are kept
at arm's length.
Aziz Hassan 2022 21
ThechangingroleofHRM:
• Personnel first took over hiring and firing from supervisors,
payroll/salaries, and benefit plans administration.
• As technology in areas like testing and interviewing began to emerge, HR
department began to play an expanded role in selection, training, and
promotion.
• The emergence of union legislation in the 1930s added “protecting the
firm in its interaction with unions” responsibilities (labor relations).
• Assumed organizational responsibilities for equal employment and
affirmative/positive action.
• Today globalization changed how companies organize, manage, and use
their HR department.
Aziz Hassan 2022 22
ThankYou
23

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01 Introduction.pptx

  • 1. Introduction Prof. Dr. Abd El-Aziz Ali Hassan
  • 2. • This introductory chapter will provide you with the basic concepts of Human Resource Management. • We will talk about these three words; • Human, • Resource, and • Management. • Then we will talk about HRM as a science and the history of it. Outlines After discussing this unit, you should understand these topics 2 Aziz Hassan 2022
  • 3. Let'sbeginwiththefirstword"Human". • Talking about human from managerial view, we are in the area of Organizational Behavior. • What is OB? • What dose it study? • Is it important? • All these questions and more will be answered here. Let's go … Aziz Hassan 2022 3
  • 4. OrganizationalBehavior: • Organizational Behavior (OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness. • What does it study? • It studies three determinants of behavior in organizations: individuals, groups, and structure. • To sum up our definitions, • OB is concerned with the study of what people do in an organization and how their behavior affects the organization's performance. Aziz Hassan 2022 4
  • 5. Individualvs.GroupBehavior: • A. Individual Behavior: • Individuals are important units of any organization. • If we understand the behavior of individuals, we can predict the outcomes; it will become easy to manage the behaviors of individuals in desirable directions. • We have to look at three individual variables: • ability, • biographical characteristics, and • learning. Aziz Hassan 2022 5
  • 6. Individualvs.GroupBehavior:(Cnt’d) • B. Group Behavior: • Why Do People Join Groups? There is no single reason why individuals join groups. • Security reflects strength in numbers. • Status indicates a prestige that comes from belonging to a particular group. • Self-esteem conveys people's feelings of self-worth. • Affiliation with groups can fulfill one's social needs. • One of the appealing aspects of groups is that they represent power. • Finally, people may join a group for goal achievement. Aziz Hassan 2022 6
  • 7. Characteristicsofawell-functioning,effectivegroup: • A group is considered effective if it is having following characteristics. • Relaxed, comfortable, informal atmosphere. • Tasks to be performed are well understood & accepted. • Members listen well & participate in given assignments. • Clear assignments made & accepted. • Group aware of its operation & function. • People express feelings & ideas. Aziz Hassan 2022 7
  • 8. Now,wearegoingtothesecondword"Resource". • The economic resources are three; • Human, • Capital, and • Land. Aziz Hassan 2022 8
  • 9. Importanceofeconomicresourcesischangingovertime. • The first evolution in the human history was agriculture. Agriculture has changed our way of living. • Then, manufacturing began to take the top of human thinking. • The economic resources importance is changing with the change of human focus. • At the agriculture leading decades, when the focus was on agriculture, the most important resources were land and human planting such land. • Then, at the manufacturing leading decades, when the focus was on manufacturing, the most important resources were capital and human investing such capital. Aziz Hassan 2022 9
  • 10. Importanceofeconomicresourcesischangingovertime.(Cnt’d) • Now, Globalization makes every thing possible. • When every thing is possible, human resource, and only human resource, can make a difference. • A company's competitive advantage is often found in its most valuable resource–its people. • The most effective and successful companies today find ways to motivate, train, compensate, and challenge their employees. • This is true for all companies, whether they are manufacturing or service companies, large or small. Aziz Hassan 2022 10
  • 11. Thethirdwordis"Management". • In this section we will know the basic concepts of management. • We will know: • what is management? • What are management functions? • Who are managers? And more. Let's go… Aziz Hassan 2022 11
  • 12. Management: • Management is the process of working with different resources to accomplish organizational goals. • Good managers do those things both effectively and efficiently. Aziz Hassan 2022 12 Efficiency: • A measure of how well resources are used to achieve a goal. “Doing Things Right” Effectiveness: • A measure of the appropriateness of the goals chosen and the degree to which they are achieved. “Doing the Right Things”
  • 13. Aziz Hassan 2022 13 ManagerialFunctions: Planning Organizing Leading Controlling
  • 14. ManagerialFunctions:(Cnt’d) • Planning: • Establishing goals and standards; developing rules and procedures; developing plans and forecasting. • Organizing: • Giving each subordinate a specific task; establishing departments; delegating authority to subordinates; establishing channels of authority and communication; coordinating the work o subordinates. • Leading: • Getting others to get the job done; maintaining morale; motivating subordinates. • Controlling: • Setting standards such as sales quotas, quality standards, or production levels; checking to see how actual performance compares with these standards; taking corrective action as needed. Aziz Hassan 2022 14
  • 15. Typesofmanagers: • Manager: • The member of the organization who participates in the management process by planning, organizing, leading, or controlling the organization's resources. • There are three types of managers: • Strategic Managers: They are the senior executives of an organization and are responsible for its overall strategy. • Tactical Managers: They are responsible for translating the general goals and plans developed by strategic managers into objectives that are more specific and activities. • Operational Managers: They are lower-level managers who supervise the operations of the organization. These managers often have titles such as supervisor or sales manager. Aziz Hassan 2022 15
  • 16. Managerialskills: • Managers need three basic sets of skills: • Technical Skills: The skills that include knowledge of and proficiency in a certain specialized field Managers need to be technically competent. • Line managers need this skill the most while top manager will need minimum of technical skills. • Interpersonal Skills/Human Skills: Interpersonal skills include the ability to work well with other people both individually and in a group. • Human skills are very important at each level of management. • Conceptual Skills: Conceptual skills include the ability to think and to conceptualize about abstract and complex situations, to see the organization as a whole, and to understand the relationships among the various subunits, and to visualize how the organization fits into its broader environment. • Top mangers/CEO needs this type of skill the most. Aziz Hassan 2022 16
  • 18. ThehistoryofHRManditsnewroles • Now, after discussing Human, Resource, and Management, we are ready to begin our Human Resource Management course. • The following section is a separate one for the history of HRM and its new roles Aziz Hassan 2022 18
  • 19. HumanResourceManagement: • The policies and practices involved in carrying out the " people " or human resource aspects of a management position, including Planning, recruiting, screening/selecting, training, rewarding, and appraising. • Human Resource Management (HRM) historically known as personnel management, deals with formal system for the management of the people within the organization. • HR mangers have many concerns regarding their workers. These concerns include: • how to mange layoffs/unemployment, • Address/handle reduced employee loyalty, • create a well trained highly motivated work force that can deliver higher quality and productivity. Aziz Hassan 2022 19
  • 20. StrategicHRM: • A group of people becomes an organization when they cooperate with each other to achieve common goals. • Communication among them is therefore important. • But people have individual motivations, which often differ, from the corporate goals. • Employers therefore increasingly view human resource management from a strategic perspective. • As long as organizations are based upon the coordinated action of two or more people, management is by definition human resource management. Aziz Hassan 2022 20
  • 21. FromPersonnelManagementtoHRM: • Shift from personnel management to HRM took place in three stages: • Records and Administration • In first stage the primary activities, which were carried out by personnel department, were, Planning Company picnics Scheduling vacations, Enrolling workers for health-are coverage, Planning retirement parties. • Accountability Regulations • During this stage primary framework of rules and regulations started emerging. • Competitive Advantage • It emphasizes strategy and planning rather than problem solving and mediation, so that employee cooperation is delivered by program of corporate culture, remuneration/compensations packaging, and team building and management development for core employees, while peripheral/secondary employees are kept at arm's length. Aziz Hassan 2022 21
  • 22. ThechangingroleofHRM: • Personnel first took over hiring and firing from supervisors, payroll/salaries, and benefit plans administration. • As technology in areas like testing and interviewing began to emerge, HR department began to play an expanded role in selection, training, and promotion. • The emergence of union legislation in the 1930s added “protecting the firm in its interaction with unions” responsibilities (labor relations). • Assumed organizational responsibilities for equal employment and affirmative/positive action. • Today globalization changed how companies organize, manage, and use their HR department. Aziz Hassan 2022 22