2. Tony Schofield – Experience Profile – Where have I worked Virgin Media is the largest provider of quad play capabilities – TV, BroadBand, Cable and Mobile Telephony. Formed from the merger of ntl: and Telewest in 2005, and the purchase of Virgin Mobile in 2006. Nov 1998 – June 2011 (May 2002 – July 2003 outsourced to IBM GS). Harlow Butler (now part of ICAP) was a general broker owned by the United News and Media Group (now UBM). Harlow Butler (under various names) traded Equities, Currency, UK and EU Bonds and other instruments. May 1996 – Nov 1998. Brent ran the housing finances using Oracle Financials version 10.5 and managed housing stock using Oracle Housing (sold to First Software) Aug 1994 – May 1996. Brighton College managed their accounts using CedarData and student records from enrolement through their college life using FEMIS. May 1993 – Aug 1994. Job history and experience prior to May 1993 avaiable on request
3. Tony Schofield – Experience Profile – What I do A number of roles held, and a broad experience of telecoms and media based architecture. Worked on full lifecycle of projects and in defining capability against Togaf Models. Mapped current state and Target architectures and roadmaps. Broad experience working with IT and business stakeholders selling concepts. Architecture : Design : Technology : High level designs for Investment Committees, and lower level design activity to assist developers and testers in their roles. Several major multi million £ projects covered over a number of years. Also taken temporary role as project manager for phases of some projects. Worked on development and support of Oracle from reports and forms through to DBA role on multiple applications COTS and bespoke. Covered Oracle OPS (now RAC), Replication, tuning, recovery and cloning, high availability and very large databases. Built to specification including 300m daily transactions.
4. Tony Schofield – Experience Profile – Example Projects Problem Multiple warehouses, too many field stores, Missing stock used fraudulantly, stock locked to regional location, squirrel stores, poor returns processing, poor forward stock delivery schedules, spreadsheet based forward stock purchase scheduling. Solution Single central store, reduced number of better located field stores, branded field stores with engineer internat access etc., outsourced warehouse and fields store operation, stock (de)activated only on (removal) install, regular scheduled delivery, Business Benefits/impacts People Reduced head count, improved in-house and outsource staff wellbeing, Process and Systems Network and provisioning system capability improvements, outsourced warehouse management, refreshed intelligence and reporting, Financial reduced stock loss, reduced fraud, reduced stock holding, reduced annual stock purchase, better planned stock replenishment. One off saving >£10m ongoing savings >£4m p.a. Contribution – Architect, and representation for project at Architecture Review Board, High Level Design (phased for 4 deliveries). Stakeholder engagement - (Service, Support, Networks etc..) Investment committee presentation. Steering group member. Architecture and Design
5. Tony Schofield – Experience Profile – Example Projects Problem About to be launched product without back end capability to rate call detail records. Current system fortnightly downtime to remove data and reset partitions. Solution Initial phase – duplicate existing capability to double capacity and establish standing data replication. Resulted in 2 systems to complete reporting. Second phase – introduce single system capable of handling capacity, reduce partition size from 14 days to 7 days, remove requirement for any regular downtime window, recombine reporting. Business Benefits/impacts People - Reduced out of hours support time. Consolidated reporting across business. Process and Systems - New product launch completed on time. Simpler maintenance of standing data and entry and correction of reference and standing data. Reduced time lag for report production. No reports to combine to single report. No downtime for system maintenance. Financial – Better consolidated fraud and revenue assurance capability delivered. Lower cost per CDR processed. Contribution Implemented second database to double rating capacity, and built Oracle replication of standing data to simplify user maintenance. Designed (sub)partitioning, indexing, Oracle OPS (now RAC), backup, partition flip to meet no downtime requirement, single report source, extensive tuning of database, code and reports for change to optimiser. Successfully deployed and warranted support completed. Design and Technology
6. Tony Schofield – Experience Profile – Example Projects Problem Companies about to merge, but without sufficient capacity to manage basic Revenue Assurance across the combined business. Requirements - increase storage capacity by 3 x, reporting capability by 30 x and speed by 10x. Solution Selection of suitable Data Appliance by RFI and POC to load, store and analyse 150 m records daily (50 bn – 13 month total). Successfully deployed in 4 months from POC. Business Benefits/impacts People - Headcount reduction in overall team (also part of merger process). Single consistent capable and functional solution provided across business, making Revenue Assurance role easier to meet business demands. Process and Systems – Number and speed of investigations increased consideribly. All data homed on single platform. Potential to expand capability to include fraud, call look-up, account aggregation, best billing plan, rating errors etc.. Mobile data could be added with increase in storage capability. Financial – New platform recovered full cost of implementation within 4 months of going Live. Continued OPEX saving (or loss avoidance) £5m annually. Contribution Principally as PM in early stages of Project, but also with other colleagues to define Architecture and High Level Design. Represented program to Investment Committee and to Board and to stakeholders. Assisted Revenue Assurance in building business case and financial model for presentation. Required work across the 2 businesses prior to merger. Assisted in recruitment of and knowledge transfer to project team to bring to successful conclusion. Architecture, Design and PM